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person:"Hänssler, Karl Heinz"
~person:"Denizci Guillet, Basak"
~person:"Pereira-Moliner, Jorge"
~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Hotel industry
46
Hotellerie
46
Hotel
15
Deutschland
13
Germany
13
Gaststätte
12
Management
12
Quality management
10
Dienstleistungsmanagement
9
Gastronomie
9
Restaurant industry
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Service management
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Theorie
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Theory
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Firm performance
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Unternehmenserfolg
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Consumer behaviour
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Spain
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Spanien
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Hongkong
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Hänssler, Karl Heinz
Denizci Guillet, Basak
Pereira-Moliner, Jorge
Tarí, Juan José
11
Molina Azorín, José Francisco
9
López-Gamero, María D.
6
Pertusa-Ortega, Eva M.
5
Henschel, Karla
3
Heras-Saizarbitoria, Iñaki
3
Kit-Yeng Sin
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Schmutte, Andre M.
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Abbas Mardani
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Al-Ababneh, Mukhles M.
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Antony, Jiju
2
Ballina, Francisco Javier de la
2
Claver Cortés, Enrique
2
Dabestani, Reza
2
Dick, Gavin
2
Elshaer, Ibrahim A.
2
Freyberg, Burkhard von
2
Gardini, Marco A.
2
Gruner, Axel
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Güthoff, Judith
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Ilyas, Gunawan Bata
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Ling, Qian
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Marchante-Lara, Macarena
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Masoudi, Ali
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Muhammad Shahar Jusoh
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Munir, Abdul Razak
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Müller, Hartmut
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Shirouyehzad, Hadi
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Sim, Choon Ling
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Abdulkerim, Ibrahim
1
Abebe, Birhanu Beshah
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Afify, Mohamed Fawzy
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Aggabao, Burton A.
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International journal of hospitality management
3
Action-based quality management : strategy and tools for continuous improvement
1
International journal of contemporary hospitality management
1
International journal of quality & reliability management
1
Service business
1
Total quality management & business excellence
1
Tourism economics : the business and finance of tourism and recreation
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Tourism management : research, policies, practice
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ECONIS (ZBW)
10
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1
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
2
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
3
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
4
Does quality management improve performance or vice versa? : evidence from the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
; …
- In:
Service business
11
(
2017
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011722446
Saved in:
5
Organizational design, quality management and competitive advantage in hotels
Pereira-Moliner, Jorge
;
Pertusa-Ortega, Eva M.
;
Tarí, …
- In:
International journal of contemporary hospitality management
28
(
2016
)
4
,
pp. 762-784
Persistent link: https://www.econbiz.de/10011585328
Saved in:
6
Quality certification, performance and size in hotel chains
Pereira-Moliner, Jorge
;
Tarí, Juan José
- In:
Tourism economics : the business and finance of tourism …
21
(
2015
)
2
,
pp. 307-324
Persistent link: https://www.econbiz.de/10011296990
Saved in:
7
The effects of quality and environmental management on competitive advantage : a mixed methods study in the hotel industry
Molina Azorín, José Francisco
;
Tarí, Juan José
; …
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 41-54
Persistent link: https://www.econbiz.de/10011312671
Saved in:
8
Quality management and performance in the hotel industry : a literature review
Tarí, Juan José
;
Molina Azorín, José Francisco
; …
- In:
Action-based quality management : strategy and tools …
,
(pp. 1-12)
.
2014
Persistent link: https://www.econbiz.de/10011556860
Saved in:
9
Levels of quality and environmental management in the hotel industry : their joint influence on firm performance
Tarí, Juan Jośe
;
Claver Cortés, Enrique
; …
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 500-510
Persistent link: https://www.econbiz.de/10003983178
Saved in:
10
Is it worthwhile to be a quality certified hotel? : evidence form Spain
Tarí, Juan José
;
Claver Cortés, Enrique
; …
- In:
International journal of quality & reliability management
26
(
2009
)
9
,
pp. 850-864
Persistent link: https://www.econbiz.de/10009527136
Saved in:
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