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subject:"Beziehungsmarketing"
~isPartOf:"International journal of business and systems research : IJBSR"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customer satisfaction"
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Beziehungsmarketing
Customer satisfaction
Electronic Banking
66
Electronic banking
66
Consumer behaviour
44
Konsumentenverhalten
44
Innovation adoption
27
Innovationsakzeptanz
27
Kundenzufriedenheit
15
Mobile Business
14
Mobile business
14
Dienstleistungsqualität
13
Mobile banking
13
Relationship marketing
13
Service quality
13
Mobile communications
11
Mobilkommunikation
11
Bank
9
Confidence
9
Innovation diffusion
9
Innovationsdiffusion
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Vertrauen
9
India
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Indien
8
Internet banking
8
Banking
7
Internet
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Personal banking
6
Privatkundengeschäft
6
Trust
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Bankgeschäft
5
Banking services
5
Financial services
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Finanzdienstleistung
5
Structural equation model
5
Strukturgleichungsmodell
5
Digitalisierung
4
Digitization
4
E-commerce
4
Electronic money
4
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English
19
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Brun, Isabelle
2
Rajaobelina, Lova
2
Adewoye, Oyerinde J.
1
Amin, Muslim
1
Arcand, Manon
1
Ayo, Charles K.
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Eweoya, Ibukun O.
1
Fatma, Mobin
1
Ganguli, Shirshendu
1
Gonçalves Filho, Cid
1
Hannachi, Mariem
1
Jaiswal, Deepak
1
Kalthom Abdullah
1
Kant, Rishi
1
Khan, Imran
1
Khian Sin Ong
1
Kumar, Amresh
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Loh, Claire
1
Mackin, Eric Ato
1
Makkad, Munish
1
Marakarkandy, Bijith
1
Monteiro, Plínio Rafael Reis
1
Narteh, Bedman
1
Oni, Aderonke Atinuke
1
Oraedu, Chukwunonso
1
Rahman, Zillur
1
Roy, Sanjit Kumar
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Sikdar, Pallab
1
Simplício, Melissa Morais
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
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International journal of business and systems research : IJBSR
The international journal of bank marketing : IJBM
International journal of bank marketing
12
Journal of financial services marketing : JFSM
10
International journal of electronic finance : IJEF
8
International journal of business information systems : IJBIS
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of retailing and consumer services
6
International journal of electronic customer relationship management : IJECRM
5
Journal of financial services marketing
5
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
International journal of economic perspectives : IJEP
4
International journal of financial services management : IJFSM
4
International journal of quality & reliability management
4
International journal of services and operations management
4
Journal for global business advancement : JGBA
4
Journal of digital banking
4
Marketing intelligence & planning
4
Banken im Wandel : Direktbanken und Direct Banking
3
Cogent business & management
3
Electronic markets : the international journal on networked business
3
Global business review
3
International journal of business and globalisation : IJBG
3
International journal of economics and finance
3
International journal of quality and service sciences
3
Inventi impact: microfinance & banking
3
Inventi impact: retailing & consumer services
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of Contemporary Issues in Business and Government
3
Journal of Islamic marketing
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Journal of internet commerce
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Nepalese journal of economics : a publication of Uniglobe College
3
Praj̄nȧn : journal of social and management sciences
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
The IUP journal of bank management : IJBM
3
The service industries journal
3
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
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ECONIS (ZBW)
19
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1
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
2
Customer experience with self-service technologies in the banking sector : evidence from Nigeria
Ugwuanyi, Chidera Christian
;
Uduji, Joseph Ikechukwu
; …
- In:
International journal of business and systems research …
15
(
2021
)
4
,
pp. 405-425
Persistent link: https://www.econbiz.de/10012596125
Saved in:
3
The effect of the consumer's engagement in the process of adopting functional applications : the mobile banking case
Gonçalves Filho, Cid
;
Monteiro, Plínio Rafael Reis
; …
- In:
International journal of business and systems research …
15
(
2021
)
3
,
pp. 317-336
Persistent link: https://www.econbiz.de/10012513972
Saved in:
4
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
5
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
6
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
7
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
8
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
9
The impact of perceived service quality dimensions on customer satisfaction : an empirical study on public sector banks in India
Kant, Rishi
;
Jaiswal, Deepak
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 411-430
Persistent link: https://www.econbiz.de/10011731400
Saved in:
10
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
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