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subject:"Beziehungsmarketing"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of strategic marketing"
~subject:"Konsumentenverhalten"
~subject:"Satisfaction"
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Beziehungsmarketing
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Dienstleistungsberufe
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Journal of business research : JBR
Journal of strategic marketing
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Arbeit erforschen und gestalten : ein Querschnitt durch die Arbeitsforschung in der Sozialforschungsstelle Dortmund
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Asia Pacific journal of marketing and logistics
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Discussion paper / Institut de Recherches Économiques et Sociales de l'Université Catholique de Louvain
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1
The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh
;
Golubovskaya, Maria
;
Keating, Byron
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
Saved in:
2
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
3
Contributing to well-being : customer citizenship behaviors directed to service personnel
Garma, Romana
;
Bove, Liliana L.
- In:
Journal of strategic marketing
19
(
2011
)
7
,
pp. 633-649
Persistent link: https://www.econbiz.de/10009533065
Saved in:
4
Service worker role in encouraging customer organizational citizenship behaviors
Bove, Liliana L.
;
Pervan, Simon J.
;
Beatty, Sharon E.
; …
- In:
Journal of business research : JBR
62
(
2009
)
7
,
pp. 698-705
Persistent link: https://www.econbiz.de/10003862014
Saved in:
5
Service worker customer orientation, organisation/job fit and perceived organisational support
Farrell, Mark Anthony
;
Oczkowski, Edward A.
- In:
Journal of strategic marketing
17
(
2009
)
2
,
pp. 149-167
Persistent link: https://www.econbiz.de/10003858943
Saved in:
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