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subject:"Beziehungsmarketing"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Customer satisfaction"
~subject:"Mobile business"
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Beziehungsmarketing
Customer satisfaction
Mobile business
Electronic Banking
63
Electronic banking
63
Consumer behaviour
42
Konsumentenverhalten
42
Innovation adoption
26
Innovationsakzeptanz
26
Mobile Business
14
Dienstleistungsqualität
13
Kundenzufriedenheit
13
Mobile banking
13
Service quality
13
Relationship marketing
11
Mobile communications
10
Mobilkommunikation
10
Bank
8
Confidence
8
India
8
Indien
8
Innovation diffusion
8
Innovationsdiffusion
8
Internet banking
8
Vertrauen
8
Banking
7
Internet
6
Personal banking
6
Privatkundengeschäft
6
Trust
6
Financial services
5
Finanzdienstleistung
5
Structural equation model
5
Strukturgleichungsmodell
5
Bankgeschäft
4
Banking services
4
Digitalisierung
4
Digitization
4
E-commerce
4
Key account management
4
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18
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27
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2
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29
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29
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2
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2
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English
29
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Brun, Isabelle
2
Karjaluoto, Heikki
2
Rajaobelina, Lova
2
Adewoye, Oyerinde J.
1
Amin, Muslim
1
Arcand, Manon
1
Ayo, Charles K.
1
Bak, Randall
1
Bang, Nguyen
1
Berraies, Sarra
1
Bradley, Laura
1
Chawla, Deepak
1
Chemingui, Hella
1
Corner, James
1
Douglas, G.
1
Eweoya, Ibukun O.
1
Fatma, Mobin
1
Ganguli, Shirshendu
1
Glavee-Geo, Richard
1
Hannachi, Mariem
1
Huong Thi Thanh Tran
1
Jack, M. A.
1
Jaiswal, Deepak
1
Joshi, Himanshu
1
Jun, Minjoon
1
Kalthom Abdullah
1
Kant, Rishi
1
Khan, Imran
1
Khian Sin Ong
1
Koksal, Mehmet Haluk
1
Kumar, Amresh
1
Ladeira, Wagner Junior
1
Lallouna, Hajer Ben
1
Larsson, Anthony
1
Laukkanen, Tommi
1
Line, Ricard
1
Loane, Sharon
1
Loh, Claire
1
Makanyeza, Charles
1
Makkad, Munish
1
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Published in...
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The international journal of bank marketing : IJBM
International journal of bank marketing
16
International journal of business information systems : IJBIS
14
Journal of payments strategy & systems
13
International journal of electronic finance : IJEF
12
Journal of financial services marketing : JFSM
12
Journal of digital banking
8
Journal of retailing and consumer services
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of e-business research : an official publication of the Information Resources Management Association
6
International journal of electronic customer relationship management : IJECRM
6
Journal of financial services marketing
6
Journal of internet commerce
6
Global business review
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of Islamic marketing
5
Journal of business research : JBR
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Marketing intelligence & planning
5
Nepalese journal of finance : a publication of Uniglobe College
5
Services marketing quarterly
5
Cogent business & management
4
Die Bank
4
Electronic markets : the international journal on networked business
4
International journal of economic perspectives : IJEP
4
International journal of financial services management : IJFSM
4
International journal of quality & reliability management
4
International journal of services and operations management
4
Journal for global business advancement : JGBA
4
The IUP journal of bank management : IJBM
4
Banken im Wandel : Direktbanken und Direct Banking
3
International journal of business and globalisation : IJBG
3
International journal of business and systems research : IJBSR
3
International journal of business excellence : IJBEX
3
International journal of business innovation and research
3
International journal of business policy and economics
3
International journal of consumer studies
3
International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
3
International journal of economics and finance
3
International journal of electronic marketing and retailing : IJEMR
3
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ECONIS (ZBW)
29
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1
Consumer perspectives about mobile banking adoption in India : a cluster analysis
Chawla, Deepak
;
Joshi, Himanshu
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
4
,
pp. 616-636
Persistent link: https://www.econbiz.de/10011725705
Saved in:
2
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
3
Determinants of consumers' intention to adopt mobile banking services in Zimbabwe
Makanyeza, Charles
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 997-1017
Persistent link: https://www.econbiz.de/10011788300
Saved in:
4
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
5
Mobile banking
Laukkanen, Tommi
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011814523
Saved in:
6
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
7
Mobile banking services adoption in Pakistan : are there gender differences?
Glavee-Geo, Richard
;
Shaikh, Aijaz Ahmed
;
Karjaluoto, Heikki
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1088-1112
Persistent link: https://www.econbiz.de/10011815026
Saved in:
8
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
9
Bank adoption of mobile banking : stakeholder perspective
Mullan, Jennifer
;
Bradley, Laura
;
Loane, Sharon
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1152-1172
Persistent link: https://www.econbiz.de/10011815047
Saved in:
10
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
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