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subject:"Consumer behaviour"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of travel and tourism marketing"
~person:"Hung, Kam"
~person:"Kim, Wansoo"
~subject:"Customer satisfaction"
~subject:"Social web"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Customer satisfaction
Social web
Konsumentenverhalten
12
Beziehungsmarketing
6
Relationship marketing
6
China
4
Hotel industry
4
Hotellerie
4
Kundenzufriedenheit
4
Dienstleistungsqualität
3
Service quality
3
Airline
2
Environmental management
2
Fluggesellschaft
2
Holiday behaviour
2
Luxury goods
2
Luxusgüter
2
Selbstbedienung
2
Self-service
2
Tourism
2
Tourismus
2
Umweltmanagement
2
Urlaubsverhalten
2
Air transport
1
Airline customers
1
Airport
1
Airport duty-free shopping
1
Airport-shopping behavior
1
Brand image
1
Chinese luxury consumers
1
Conjoint analysis
1
Conjoint-Analyse
1
Conservation management
1
Corporate Social Responsibility
1
Corporate reputation
1
Corporate social responsibility
1
Cross-cultural management
1
Cruise
1
Cruising preferences
1
Customer experience
1
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Undetermined
10
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Article
12
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Article in journal
12
Aufsatz in Zeitschrift
12
Language
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English
12
Author
All
Hung, Kam
Kim, Wansoo
Han, Heesup
40
Hyun, Sunghyup Sean
11
Hwang, Jinsoo
10
Law, Chun Hung Roberts
10
Yu, Jongsik
9
Kim, Jinkyung Jenny
8
Kim, Insin
7
Mattila, Anna S.
7
Qu, Hailin
7
Wong, IpKin Anthony
7
Chua, Bee-Lia
6
Hsu, Cathy H. C.
6
Kim, Seongseop
6
Lehto, Xinran Y.
6
Prayag, Girish
6
Ramkissoon, Haywantee
6
Tsai, Henry
6
Gursoy, Dogan
5
Hanks, Lydia
5
Lee, Jin-soo
5
Lee, Seonjeong
5
Lim, Weng Marc
5
Line, Nathaniel D.
5
Liu, Chih-Hsing
5
Raab, Carola
5
Ryu, Kisang
5
Tang, Liang
5
Ahn, Jiseon
4
Bai, Billy
4
Baloglu, Seyhmus
4
Cobanoglu, Cihan
4
Koo, Bonhak
4
Koo, Chulmo
4
Kozak, Metin
4
Lee, Choong-Ki
4
Lee, Sanghyeop
4
Lo, Ada
4
Mavondo, Felix
4
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Published in...
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Journal of hospitality marketing & management
Journal of travel and tourism marketing
International journal of hospitality management
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of air transport management
1
Journal of destination marketing & management
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
12
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12
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1
Constructing a sensory model of Chinese luxury hotel experiences from mental imagery perspective
Hung, Kam
;
Hsu, Cathy H. C.
;
Yang, Xiaotao
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 791-810
Persistent link: https://www.econbiz.de/10014566321
Saved in:
2
Improved or decreased? : customer experience with self-service technology versus human service in hotels in China
Liu, Chun
;
Hung, Kam
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
Saved in:
3
Cruising preferences within and across cultures : the roles of past experience and trade-offs
Hung, Kam
;
Liu, Chun
;
Zhang, Yongli
;
Denizci Guillet, Basak
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 271-289
Persistent link: https://www.econbiz.de/10013352882
Saved in:
4
Determinants of self-service technology adoption and implementation in hotels : the case of China
Liu, Chun
;
Hung, Kam
;
Wang, Dan
;
Wang, Sha
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 636-661
Persistent link: https://www.econbiz.de/10012256159
Saved in:
5
China watching : luxury consumption and its implications
Hung, Kam
;
Zhang, Hanqin Qiu
;
Denizci Guillet, Basak
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
5
,
pp. 577-592
Persistent link: https://www.econbiz.de/10012289468
Saved in:
6
Impact of hotels' sustainability practices on guest attitudinal loyalty : application of loyalty chain stages theory
Han, Heesup
;
Yu, Jongsik
;
Lee, Jin-soo
;
Kim, Wansoo
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 905-925
Persistent link: https://www.econbiz.de/10012176742
Saved in:
7
Environmental corporate social responsibility and the strategy to boost the airline's image and customer loyalty intentions
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 371-383
Persistent link: https://www.econbiz.de/10012179410
Saved in:
8
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
9
Halal tourism : travel motivators and customer retention
Han, Heesup
;
Al-Ansi, Amr
;
Köseoglu, Mehmet Ali
;
Lin, …
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10012179519
Saved in:
10
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
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