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subject:"Consumer behaviour"
~person:"Han, Heesup"
~subject:"Germany"
~subject:"Markenartikel"
~subject:"Service quality"
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Consumer behaviour
Germany
Markenartikel
Service quality
Konsumentenverhalten
115
Customer satisfaction
54
Kundenzufriedenheit
54
Beziehungsmarketing
40
Relationship marketing
40
Hotel industry
39
Hotellerie
39
Dienstleistungsqualität
30
Brand management
23
Markenführung
23
Emotion
21
Holiday behaviour
20
Urlaubsverhalten
20
Brand image
19
Markenimage
19
Gastronomie
14
Restaurant industry
14
USA
13
Environmental management
12
Umweltmanagement
12
United States
12
Environmental consciousness
11
Satisfaction
11
Tourism
11
Tourismus
11
Umweltbewusstsein
11
Airline
10
Confidence
10
Fluggesellschaft
10
Vertrauen
10
Brand
9
Brand loyalty
9
Cruise
9
Kreuzfahrt
9
Perception
9
Wahrnehmung
9
Markentreue
8
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2
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Article
113
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2
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113
Aufsatz in Zeitschrift
113
Aufsatzsammlung
1
Case study
1
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1
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English
115
Author
All
Han, Heesup
Belk, Russell W.
107
Mattila, Anna S.
95
Grunert, Klaus G.
94
Lusk, Jayson L.
82
Huber, Frank
81
Phau, Ian
80
Gierl, Heribert
78
Bauer, Hans H.
77
Herrmann, Andreas
76
Usman, Osly
76
Sheth, Jagdish N.
74
Wiedmann, Klaus-Peter
74
Grewal, Dhruv
69
Khare, Arpita
69
Bagozzi, Richard P.
67
Dwivedi, Yogesh Kumar
66
Loureiro, Sandra Maria Correia
65
Nayga, Rodolfo M.
65
Foxall, Gordon R.
63
Septianto, Felix
63
Wansink, Brian
63
Agarwal, Sumit
62
Stavins, Joanna
61
Paul, Justin
58
Jang, Soocheong
57
Janssen, Maarten C. W.
55
Laroche, Michel
55
Verhoef, Peter C.
55
Ko, Eunju
54
Pelsmacker, Patrick de
54
Chintagunta, Pradeep K.
53
Thøgersen, John
53
Warlop, Luk
53
Rajagopal
51
Walsh, Gianfranco
51
Krishna, Aradhna
50
Rock, Bram de
48
Hollebeek, Linda D.
47
Kim, Jungkeun
47
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Published in...
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International journal of hospitality management
34
Journal of travel and tourism marketing
33
International journal of contemporary hospitality management
12
Journal of hospitality marketing & management
7
Tourism management : research, policies, practice
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of retailing and consumer services
3
Journal of vacation marketing
3
Tourism and hospitality research : the surrey quarterly review
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism management perspectives : TMP
2
European business review
1
International journal of physical distribution and logistics management
1
Journal of Contemporary Issues in Business and Government
1
Journal of air transport management
1
The service industries journal
1
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ECONIS (ZBW)
115
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21
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
22
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
23
Digital currency and payment innovation in the hospitality and tourism industry
Kim, Jinkyung Jenny
;
Radic, Aleksandar
;
Chua, Bee-Lia
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227651
Saved in:
24
Country image of gastronomy and branding Hawker Culture : local consumers' perception
Kim, Bona
;
Lee, Derrick C. H.
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013494190
Saved in:
25
Hotel data privacy : strategies to reduce customers' emotional violations, privacy concerns, and switching intention
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 215-227
Persistent link: https://www.econbiz.de/10013352876
Saved in:
26
Influencing factors of empty nest family tourism consumption
Dong, Limin
;
Quan, Lanji
;
Song, Zhenzhen
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 290-304
Persistent link: https://www.econbiz.de/10013352884
Saved in:
27
An integrated framework of behavioral reasoning theory, theory of planned behavior, moral norm and emotions for fostering hospitality/tourism employees' sustainable behaviors
Meng, Bo
;
Lee, Myong Jae
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4516-4538
Persistent link: https://www.econbiz.de/10013455338
Saved in:
28
Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
27
(
2021
)
1
,
pp. 82-102
Persistent link: https://www.econbiz.de/10012426217
Saved in:
29
Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants
Quan, Wei
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495025
Saved in:
30
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
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