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subject:"Dienstleistungshandel"
~isPartOf:"The journal of services marketing"
~subject:"Economic growth"
~subject:"Innovation"
~subject:"Relationship marketing"
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Search: subject_exact:"Dienstleistungssektor"
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Dienstleistungshandel
Economic growth
Innovation
Relationship marketing
Dienstleistungssektor
85
Service industry
85
Dienstleistungsqualität
41
Service quality
41
Beziehungsmarketing
31
Consumer behaviour
29
Konsumentenverhalten
29
Customer satisfaction
27
Kundenzufriedenheit
27
Services
26
Dienstleistung
25
Customer service
21
Kundenservice
21
Customer integration
10
Kundenintegration
10
Service innovation
10
Arbeitsverhalten
7
Dienstleistungsmarketing
7
Innovation management
7
Innovationsmanagement
7
Services marketing
7
Work behaviour
7
Betriebliche Wertschöpfung
6
Brand management
6
Markenführung
6
Value creation
6
Dienstleistungsberufe
5
Frontline service employees
5
KMU
5
SME
5
Service delivery
5
Service encounter
5
Service workers
5
Transformative service research
5
Well-being
5
Arbeitszufriedenheit
4
Beschwerdemanagement
4
Business services
4
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Online availability
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Undetermined
24
Free
1
Type of publication
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Article
41
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Article in journal
41
Aufsatz in Zeitschrift
41
Language
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English
41
Author
All
Rosenbaum, Mark
2
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Anderson, Sidney
1
Arnold, Danny R.
1
Barnes, Donald C.
1
Barrios, Andrés
1
Becker-Özcamlica, Hürrem
1
Benkenstein, Martin
1
Black, Hulda G.
1
Blocker, Christopher
1
Bouchet, Adrien
1
Bouman, Nijs
1
Brady, Michael K.
1
Camacho, Sonia
1
Chen, Sixing
1
Cheng, Yu-chun
1
Childers, Carla Y.
1
Chiu, Hung-chang
1
Chu, Mei Tai
1
Cronin, J. J.
1
Curth, Susanne
1
Dagger, Tracey S.
1
David, Meredith E.
1
Ding, Ying
1
Disse, Isabel Kittyma
1
Edvardsson, Bo
1
Estrada-Mejia, Catalina
1
Gammoh, Bashar S.
1
Giang Hoang
1
Gottfridsson, Patrik
1
Grönroos, Christian
1
Guidice, Rebecca M.
1
Gustafsson, Anders
1
Hartline, Michael D.
1
Hsieh, Jung-kuei
1
Hur, Won-Moo
1
Hwang, Hansol
1
Jang, Sharon
1
Jarvis, Wade
1
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Published in...
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The journal of services marketing
The service industries journal
77
Journal of business research : JBR
53
Journal of service research : JSR
31
Service business
26
Industrial marketing management : the international journal for industrial and high-tech firms
25
Research policy : policy, management and economic studies of science, technology and innovation
24
International journal of innovation management
23
Journal of service management
23
International journal of production economics
20
Journal of retailing and consumer services
19
NBER working paper series
19
The journal of business & industrial marketing
19
Economics of innovation and new technology
18
Structural change and economic dynamics : SC+ED
17
International journal of services technology and management
16
Journal of service research
15
NBER Working Paper
14
Technological forecasting & social change : an international journal
14
The handbook of innovation and services : a multi-disciplinary perspective
14
ZEW discussion papers
14
European review of service economics and management
12
Technovation : the international journal of technological innovation, entrepreneurship and technology management
12
Journal of the Academy of Marketing Science
11
Working paper / National Bureau of Economic Research, Inc.
11
Services marketing quarterly
10
Technology analysis & strategic management
10
Working paper
10
ZEW Discussion Papers
10
Business services in European economic growth
9
Discussion paper
9
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
9
International journal of business innovation and research
9
International journal of contemporary hospitality management
9
International journal of services, economics and management
9
Public-private innovation networks in services
9
SpringerLink / Bücher
9
The world economy : the leading journal on international economic relations
9
ADB economics working paper series
8
Discussion paper series / Philippine Institute for Development Studies
8
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ECONIS (ZBW)
41
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
3
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
4
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
5
Service amid crisis : the role of supervisor humor and discretionary organizational support
Guidice, Rebecca M.
;
Mesmer-Magnus, Jessica
;
Barnes, …
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 168-183
Persistent link: https://www.econbiz.de/10013542920
Saved in:
6
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
7
Editorial: the "nip and tuck" service framework : bright and dark side of beautification/modification services
Tsiotsou, Rodoula H.
;
Klaus, Philipp
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012798375
Saved in:
8
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah
;
Rosenbaum, Mark
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
9
Customer incivility and employee outcomes in the new service marketplace
Hwang, Hansol
;
Hur, Won-Moo
;
Shin, Yuhyung
;
Kim, Young-Jin
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 612-625
Persistent link: https://www.econbiz.de/10013407575
Saved in:
10
Promoting social resilience in service communities : a molecular biology perspective
Tang, Yihui
;
Blocker, Christopher
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 895-907
Persistent link: https://www.econbiz.de/10013407618
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