Promoting social resilience in service communities : a molecular biology perspective
Year of publication: |
2022
|
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Authors: | Tang, Yihui ; Blocker, Christopher |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 7, p. 895-907
|
Subject: | Consumer engagement | COVID-19 pandemic | Customer-to-customer interaction | Service communities | Social resilience | Transformative service research | Well-being | Coronavirus | Konsumentenverhalten | Consumer behaviour | Social Web | Social web | Dienstleistungssektor | Service industry | Dienstleistungsmarketing | Services marketing | Beziehungsmarketing | Relationship marketing | Epidemie | Epidemic |
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