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subject:"Innovation management"
~accessRights:"restricted"
~isPartOf:"International journal of hospitality management"
~subject:"Beziehungsmarketing"
~subject:"E-commerce"
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Innovation management
Beziehungsmarketing
E-commerce
Relationship marketing
190
Consumer behaviour
123
Konsumentenverhalten
123
Customer satisfaction
96
Kundenzufriedenheit
96
Dienstleistungsqualität
87
Service quality
87
Hotel industry
53
Hotellerie
53
Gastronomie
40
Restaurant industry
40
Brand management
37
Markenführung
37
Brand image
26
Customer service
26
Kundenservice
26
Markenimage
26
Emotion
25
Customer integration
20
Kundenintegration
20
Arbeitsverhalten
19
Satisfaction
19
Work behaviour
19
Beschwerdemanagement
16
Complaint management
16
Loyalty
16
Brand
13
Confidence
13
Customer value
13
Kundenwert
13
Markenartikel
13
Vertrauen
13
Customer engagement
12
Arbeitszufriedenheit
11
Brand loyalty
11
Job satisfaction
11
Betriebliche Wertschöpfung
10
Gastgewerbe
10
Hospitality industry
10
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190
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English
190
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Han, Heesup
10
Qu, Hailin
6
Hyun, Sunghyup Sean
5
Wong, IpKin Anthony
5
Ahn, Jiseon
4
Busser, James A.
4
Mattila, Anna S.
4
Shulga, Lenna V.
4
So, Kevin Kam Fung
4
Yu, Jongsik
4
Back, Ki-Joon
3
Chua, Bee-Lia
3
DiPietro, Robin B.
3
Gao, Yixing
3
Hwang, Jinsoo
3
Im, Jinyoung
3
Jang, Soocheong
3
Kim, Wansoo
3
Song, Hak-jun
3
Torres, Edwin N.
3
Wei, Wei
3
Bonfanti, Angelo
2
Bonn, Mark Andrew
2
Cheng, Bao
2
Cho, Meehee
2
Choi, Eun-Kyong
2
Gamage, Thilini Chathurika
2
Ham, Sunny
2
Hanks, Lydia
2
Hua, Nan
2
Khan, Imran
2
Kim, Eojina
2
Kim, Haemi
2
Kim, Hyunsu
2
Kim, Jinkyung Jenny
2
Kim, Peter Beomcheol
2
King, Ceridwyn
2
Lee, Choong-Ki
2
Lee, Lindsey
2
Lee, Sanghyeop
2
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International journal of hospitality management
Journal of business research : JBR
470
Journal of retailing and consumer services
466
SpringerLink / Bücher
256
Industrial marketing management : the international journal for industrial and high-tech firms
241
The journal of services marketing
122
The journal of business & industrial marketing
95
Journal of strategic marketing
92
Journal of the Academy of Marketing Science
86
Asia Pacific journal of marketing and logistics
78
International journal of contemporary hospitality management
78
Journal of hospitality marketing & management
78
Service business
76
The service industries journal
75
The journal of product & brand management
74
Tourism management : research, policies, practice
74
Journal of travel and tourism marketing
73
Springer eBook Collection / Business and Economics
69
Marketing intelligence & planning
62
Journal of service management
56
Journal of marketing
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Journal of retailing
51
Technological forecasting & social change : an international journal
51
The journal of brand management : an international journal
51
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
50
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
49
Services marketing quarterly
48
Psychology & marketing
46
Journal of service research
45
Journal of business-to-business marketing
43
Journal of promotion management : innovations in planning and applied research
43
European journal of operational research : EJOR
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
International journal of retail and distribution management
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
International journal of production economics
40
Springer eBook Collection
40
Journal of marketing analytics : JMA
39
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ECONIS (ZBW)
190
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1
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
2
Customers' intention to compliment and complain via AI-enabled platforms : a self-disclosure perspective
Cai, Ruiying
;
Wang, Yao-Chin
;
Sun, Jie
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457799
Saved in:
3
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
4
Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad
;
Aman-Ullah, Attia
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
Saved in:
5
Α ranking model based on user generated content and fuzzy logic
Novas, Dimitrios
;
Papakyriakopoulos, Dimitrios
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014439940
Saved in:
6
Enhancing teamwork in the hospitality industry : the importance of empathy
Jung, Hyojung
;
Lee, Stacy H.
;
Lim, SangGon
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439949
Saved in:
7
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
8
Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses
Kim, Jinkyung Jenny
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439970
Saved in:
9
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
10
What an amazing experience! : the role of authenticity and engagement in upscale hotels
Rosado-Pinto, Filipa
;
Loureiro, Sandra Maria Correia
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440005
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