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subject:"Innovation management"
~isPartOf:"International marketing review"
~isPartOf:"Service business"
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Search: subject_exact:"Customer orientation"
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Innovation management
Beziehungsmarketing
101
Relationship marketing
101
Consumer behaviour
49
Konsumentenverhalten
49
Dienstleistungsqualität
44
Service quality
44
Customer satisfaction
43
Kundenzufriedenheit
43
Customer integration
14
Kundenintegration
14
Beschwerdemanagement
11
Complaint management
11
Lieferantenmanagement
11
Satisfaction
11
Supplier relationship management
11
Brand management
10
Markenführung
10
Social Web
10
Social web
10
Betriebliche Wertschöpfung
9
Brand image
9
Customer value
9
Emotion
9
Kundenwert
9
Markenimage
9
Value creation
9
Confidence
8
Customer participation
8
Customer service
8
Dienstleistungssektor
8
Innovation
8
Kundenservice
8
Service industry
8
Vertrauen
8
Customer engagement
7
Customer loyalty
7
International marketing
7
Internationales Marketing
7
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6
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Angriawan, Arifin
1
Azilah Kasim
1
Baker, David S.
1
Buratti, Andrea
1
Geum, Youngjung
1
Hong, Soon Goo
1
Kang, Daekook
1
Laukkanen, Tommi
1
Lee, Sungjoo
1
Luo, Ching-Ching
1
Nagy, Gábor
1
Oh, Chang Hoon
1
Palma, Freida C.
1
Park, Chansoo
1
Park, Yongtae
1
Reijonen, Helen
1
Tai, Yang-Fei
1
Thakur, Ramendra
1
Trimi, Silvana
1
Tuominen, Sasu
1
Wang, Yi-Chieh
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International marketing review
Service business
Journal of business research : JBR
23
Industrial marketing management : the international journal for industrial and high-tech firms
19
International journal of innovation management
10
SpringerLink / Bücher
10
The journal of business & industrial marketing
10
Journal of open innovation : technology, market, and complexity
9
Betriebswirtschaftslehre für Technologie und Innovation
8
Gabler Edition Wissenschaft
7
International journal of technology management : IJTM
6
Springer eBook Collection / Business and Economics
6
Economic research
4
International journal of business innovation and research : IJBIR
4
International journal of technology marketing : IJTMkt
4
Journal of knowledge management
4
Journal of service management
4
Studies and scientific researches / Economics edition / Faculty of Economic Sciences, Centre for Economic Studies and Research, "Vasile Alecsandri University of Bacau"
4
The journal of services marketing
4
Asia Pacific journal of innovation and entrepreneurship : APJIE
3
California management review
3
Cogent business & management
3
DUV / Wirtschaftswissenschaft
3
European journal of innovation management
3
European journal of marketing : EJM
3
Gabler-Edition Wissenschaft
3
IEEE transactions on engineering management : EM
3
International journal of entrepreneurship and innovation management
3
International journal of hospitality management
3
International journal of innovation and technology management
3
Journal of business economics : JBE
3
Journal of hospitality marketing & management
3
Journal of management & organization : JMO
3
Journal of the Academy of Marketing Science
3
Management of technology and innovation in Japan : with 28 tables
3
Premier reference source
3
Technological forecasting & social change : an international journal
3
The service industries journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
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ECONIS (ZBW)
6
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1
Customer-centric strategy driving innovativeness and business growth in international markets
Tuominen, Sasu
;
Reijonen, Helen
;
Nagy, Gábor
;
Buratti, …
- In:
International marketing review
40
(
2023
)
3
,
pp. 479-496
Persistent link: https://www.econbiz.de/10014381217
Saved in:
2
A comparative study on the strategic roles of service customer equity and innovation protection on firm performance
Angriawan, Arifin
;
Thakur, Ramendra
;
Baker, David S.
- In:
International marketing review
40
(
2023
)
6
,
pp. 1379-1408
Persistent link: https://www.econbiz.de/10014470380
Saved in:
3
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
4
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
5
Market challenges, learning and customer orientation, and innovativeness in IJVs
Park, Chansoo
;
Oh, Chang Hoon
;
Azilah Kasim
- In:
International marketing review
34
(
2017
)
6
,
pp. 945-967
Persistent link: https://www.econbiz.de/10011799829
Saved in:
6
The customisation framework for roadmapping product-service integration
Geum, Youngjung
;
Lee, Sungjoo
;
Kang, Daekook
;
Park, Yongtae
- In:
Service business
5
(
2011
)
3
,
pp. 213-236
Persistent link: https://www.econbiz.de/10009535238
Saved in:
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