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subject:"Outsourcing"
~isPartOf:"Journal of operations management"
~subject:"Customer satisfaction"
~subject:"Knowledge-intensive industry"
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Outsourcing
Customer satisfaction
Knowledge-intensive industry
Business services
7
Unternehmensdienstleistung
7
Professional services
3
Service triads
3
Agency theory
2
Automation
2
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Beziehungsmarketing
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Dienstleistungssektor
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Freie Berufe
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Anderosn, Chris K.
1
Citrin, Alka
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Kistruck, Geoffrey M.
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Lawrence, Benjamin
1
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1
Rindfleisch, Aric
1
Sampson, Scott
1
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Stevens, Charles E.
1
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Journal of operations management
Regional studies : official journal of the Regional Studies Association
15
Industrial marketing management : the international journal for industrial and high-tech firms
14
Exploring knowledge-intensive business services : knowledge management strategies
12
Industry and innovation
11
Regional studies
11
Service business
11
The service industries journal
11
Knowledge-intensive business services : geography and innovation
10
Amfiteatru economic : an economic and business research periodical
8
The journal of business & industrial marketing
8
SpringerLink / Bücher
7
The knowledge economy at work : skills and innovation in knowledge intensive service activities
7
International journal of services technology and management
6
Journal of business research : JBR
6
Knowledge intensive business services and regional competitiveness
6
Comparative economic research : Central and Eastern Europe
5
International journal of innovation management
5
Knowledge management research & practice : KMRP
5
Research policy : policy, management and economic studies of science, technology and innovation
5
Strategic outsourcing : an International journal
5
Structural change and economic dynamics : SC+ED
5
Discussion paper
4
Discussion paper series / IZA
4
Economics of innovation and new technology
4
International journal of technology management : IJTM
4
Journal of economic geography
4
Journal of purchasing and supply management
4
Journal of service management
4
Journal of service research : JSR
4
Journal of the Operational Research Society : OR
4
Journal of world business : JWB
4
Outsourcing in European emerging economies : territorial embeddedness and global business services
4
Research
4
Routledge advances in regional economics, science and policy
4
The journal of services marketing
4
Zeitschrift Führung + Organisation : ZfO
4
Business horizons
3
Discussion paper / Centre for Economic Policy Research
3
Edward Elgar E-Book Archive
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ECONIS (ZBW)
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1
Reengineering professional services through automation, remote outsourcing, and task delegation
Sampson, Scott
;
Santos, Rebecca Pires dos
- In:
Journal of operations management
69
(
2023
)
6
,
pp. 911-940
Persistent link: https://www.econbiz.de/10014339680
Saved in:
2
An agency perspective on service triads : linking operational and financial performance
Zhang, Jie J.
;
Lawrence, Benjamin
;
Anderosn, Chris K.
- In:
Journal of operations management
35
(
2015
),
pp. 56-66
Persistent link: https://www.econbiz.de/10011284723
Saved in:
3
Outsourcing customer support : the role of provider customer focus
Wuyts, Stefan
;
Rindfleisch, Aric
;
Citrin, Alka
- In:
Journal of operations management
35
(
2015
),
pp. 40-55
Persistent link: https://www.econbiz.de/10011284727
Saved in:
4
The importance of client heterogeneity in predicting marke-or-buy decisions
Kistruck, Geoffrey M.
;
Morris, Shad S.
;
Webb, Justin W.
; …
- In:
Journal of operations management
33/33
(
2015
),
pp. 97-110
Persistent link: https://www.econbiz.de/10010505036
Saved in:
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