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subject:"Tourismuswirtschaft"
~isPartOf:"Journal of business research : JBR"
~subject:"Online-Handel"
~subject:"customer service"
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Tourismuswirtschaft
Online-Handel
customer service
Reisevermittler
6
Travel agency
6
China
3
Consumer behaviour
3
Customer satisfaction
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Social Web
3
Social web
3
Beziehungsmarketing
2
Brand image
2
Brand management
2
Dienstleistungsqualität
2
E-commerce
2
Electronic Commerce
2
Internet marketing
2
Markenführung
2
Markenimage
2
Online retailing
2
Online-Marketing
2
Relationship marketing
2
Service quality
2
Brand attitude
1
Brand development
1
Consumer behavior
1
Couch surfing
1
Customer loyalty
1
Customer retention
1
Distribution channel
1
Einzelhandel
1
Elderly people
1
FsQCA
1
Holiday behaviour
1
Kundenbindung
1
Moderating effects
1
Offline shopping
1
Online shopping
1
Online travel agency services
1
Online travel community
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Bala, Pradip Kumar
1
Gonc̦alves, Helena Martins
1
Kunz, Werner
1
Rana, Nripendra P.
1
Ray, Arghya
1
Seshadri, Sukanya
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Silva, Graça Miranda
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Journal of business research : JBR
Journal of travel and tourism marketing
15
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Tourism management : research, policies, practice
10
Journal of revenue and pricing management
9
Tourism economics : the business and finance of tourism and recreation
9
International journal of hospitality management
7
Journal of vacation marketing
7
International journal of contemporary hospitality management
6
Tourism management perspectives : TMP
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Tourism and hospitality research : THR
3
Tourism planning & development
3
Economic research
2
Enlightening tourism : ET ; a pathmaking journal
2
Gabler Edition Wissenschaft
2
Information systems research : ISR
2
Innovatives Markenmanagement
2
International journal of management and economics
2
International journal of networking and virtual organisations : IJNVO
2
International journal of technology marketing : IJTMkt
2
Journal of retailing and consumer services
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
The service industries journal
2
Transportation research / E : an international journal
2
Achieving competitive advantage through quality management
1
Advances in modern tourism research : economic perspectives ; with 65 tables
1
Advances in tourism economics : new developments
1
Amfiteatru economic : an economic and business research periodical
1
Annals of tourism research empirical insights
1
Ansätze und Erfahrungen im Destinationsmanagement : Festschrift zum 15-jährigen Jubiläum des ETI
1
Azienda moderna : AM
1
BWL Tourismus 8-2011
1
Baltic Journal of Economic Studies
1
Business history
1
Cogent business & management
1
DICE discussion paper
1
Digital transformation, strategic resilience, cyber security and risk management
1
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ECONIS (ZBW)
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1
Exploring the drivers of customers' brand attitudes of online travel agency services : a text-mining based approach
Ray, Arghya
;
Bala, Pradip Kumar
;
Rana, Nripendra P.
- In:
Journal of business research : JBR
128
(
2021
),
pp. 391-404
Persistent link: https://www.econbiz.de/10012494465
Saved in:
2
Causal recipes for customer loyalty to travel agencies : differences between online and offline customers
Silva, Graça Miranda
;
Gonc̦alves, Helena Martins
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5512-5518
Persistent link: https://www.econbiz.de/10011590571
Saved in:
3
From virtual travelers to real friends : relationship-building insights from an online travel community
Kunz, Werner
;
Seshadri, Sukanya
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1822-1828
Persistent link: https://www.econbiz.de/10011384126
Saved in:
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