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subject:"Tourismuswirtschaft"
~subject:"Online-Handel"
~subject:"customer service"
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Search: subject_exact:"Travel agency"
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Tourismuswirtschaft
Online-Handel
customer service
Travel agency
756
Reisevermittler
746
Tourismus
187
Tourism
179
E-commerce
163
Electronic Commerce
163
Tourism industry
150
Online retailing
124
Deutschland
116
Germany
114
Consumer behaviour
113
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Holiday behaviour
94
Urlaubsverhalten
94
Hotel industry
79
Hotellerie
79
Service quality
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Beziehungsmarketing
77
Dienstleistungsqualität
77
Relationship marketing
77
Customer satisfaction
71
Kundenzufriedenheit
71
Social Web
63
Social web
63
Tourism marketing
59
Tourismusmarketing
59
Internet
42
Distribution channel
41
Theorie
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Theory
40
Vertriebsweg
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Online-Marketing
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219
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Guo, Xiaolong
6
Hunold, Matthias
5
Kesler, Reinhold
5
Laitenberger, Ulrich
5
Law, Chun Hung Roberts
5
Ling, Liuyi
5
Vinod, B.
5
Chung, Namho
3
Clerides, Sofronis
3
Ha, Hong Youl
3
Hoontrakul, Pongsak
3
Nearchou, Paris
3
Pashardes, Panos
3
Yang, Chenchen
3
Zheng, Xiabing
3
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2
Ampountolas, Apostolos
2
Bilotkach, Volodymyr
2
Brunger, William G.
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Chen, Ja-Shen
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Dhir, Amandeep
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Duarte, Paulo
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Dörry, Sabine
2
Egger, Roman
2
Granados, Nelson
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Gupta, Alok
2
Huang, Leo
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Inversini, Alessandro
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Kauffman, Robert J.
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Kaur, Puneet
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Kenney, Martin
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Kim, Insin
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Kirstges, Torsten
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Li, Hongxiu
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Liu, Sijing
2
Lu, Chao
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Masiero, Lorenzo
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Mäntymäki, Matti
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Journal of travel and tourism marketing
15
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Tourism management : research, policies, practice
10
Journal of revenue and pricing management
9
Tourism economics : the business and finance of tourism and recreation
9
International journal of hospitality management
7
Journal of vacation marketing
7
International journal of contemporary hospitality management
6
Tourism management perspectives : TMP
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Journal of business research : JBR
3
Tourism and hospitality research : THR
3
Tourism planning & development
3
Economic research
2
Enlightening tourism : ET ; a pathmaking journal
2
Gabler Edition Wissenschaft
2
Information systems research : ISR
2
Innovatives Markenmanagement
2
International journal of management and economics
2
International journal of networking and virtual organisations : IJNVO
2
International journal of technology marketing : IJTMkt
2
Journal of retailing and consumer services
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
The service industries journal
2
Transportation research / E : an international journal
2
Achieving competitive advantage through quality management
1
Advances in modern tourism research : economic perspectives ; with 65 tables
1
Advances in tourism economics : new developments
1
Amfiteatru economic : an economic and business research periodical
1
Annals of tourism research empirical insights
1
Ansätze und Erfahrungen im Destinationsmanagement : Festschrift zum 15-jährigen Jubiläum des ETI
1
Azienda moderna : AM
1
BWL Tourismus 8-2011
1
Baltic Journal of Economic Studies
1
Business history
1
Cogent business & management
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DICE discussion paper
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ECONIS (ZBW)
247
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41
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
42
Bridging tourist services and clients : a personal networks-based description of the roles of travel agents
Holgado-Ramos, Daniel
;
Alieva, Deniza
;
Maya Jariego, Isidro
- In:
Tourism management perspectives : TMP
41
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209440
Saved in:
43
How do online hotel consumers perceive room rates?
Chung, Hee Chung
;
Chung, Namho
;
Kim, Jin-Young
- In:
Journal of vacation marketing
28
(
2022
)
3
,
pp. 350-365
Persistent link: https://www.econbiz.de/10013257591
Saved in:
44
Perceived affordances and regret in online travel agencies
Jo, Hwirim
;
Chung, Namho
;
Hlee, Sunyoung
;
Koo, Chulmo
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1024-1042
Persistent link: https://www.econbiz.de/10013258949
Saved in:
45
Travel agencies in Spain during the first third of the 20th century : a tourism business in the making
Vallejo Pousada, Rafael
;
Larrinaga, Carlos
- In:
Business history
64
(
2022
)
1
,
pp. 98-117
Persistent link: https://www.econbiz.de/10012696666
Saved in:
46
Identification of travel styles by learning from consumer-generated images in online travel communities
Brusch, Ines
- In:
Information & management : the internat. journal of …
59
(
2022
)
6
,
pp. 1-10
Persistent link: https://www.econbiz.de/10013363427
Saved in:
47
Anthropomorphism and OTA chatbot adoption : a mixed methods study
Cai, Danting
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 228-255
Persistent link: https://www.econbiz.de/10013352877
Saved in:
48
Customer acceptance of online travel agents in Indonesia
Mohammad Nabil Almunawar
;
Muhammad Anshari
;
Syamimi …
- In:
Journal of Asia Pacific business
23
(
2022
)
3
,
pp. 254-272
Persistent link: https://www.econbiz.de/10013417023
Saved in:
49
Vertical integration of platforms and product prominence
Cure, Morgane
;
Hunold, Matthias
;
Kesler, Reinhold
; …
- In:
Quantitative marketing and economics : QME
20
(
2022
)
4
,
pp. 353-395
Persistent link: https://www.econbiz.de/10013457365
Saved in:
50
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
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