//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~isPartOf:"Journal of air transport management"
~isPartOf:"Journal of hospitality and tourism insights"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~subject:"Holiday behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer satisfaction"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
USA
Holiday behaviour
Customer satisfaction
339
Kundenzufriedenheit
339
Dienstleistungsqualität
191
Service quality
191
Beziehungsmarketing
110
Relationship marketing
110
Consumer behaviour
100
Konsumentenverhalten
100
Airline
47
Fluggesellschaft
47
Urlaubsverhalten
32
Beschwerdemanagement
28
Complaint management
28
Airport
27
Flughafen
27
Customer service
26
Kundenservice
26
Taiwan
26
Air passenger transport
25
Passagierluftverkehr
25
Air transport
23
Luftverkehr
23
Quality management
23
Qualitätsmanagement
23
Tourism
23
Emotion
22
Tourismus
22
customer satisfaction
21
Arbeitszufriedenheit
20
Dienstleistungssektor
20
Job satisfaction
20
Service industry
20
Satisfaction
19
Measurement
17
Messung
17
Online retailing
15
Online-Handel
15
Tourism industry
15
Tourismuswirtschaft
15
more ...
less ...
Online availability
All
Undetermined
32
Type of publication
All
Article
44
Type of publication (narrower categories)
All
Article in journal
44
Aufsatz in Zeitschrift
44
Conference paper
1
Konferenzbeitrag
1
Language
All
English
44
Author
All
Kumar, Navin
2
Panda, Rajeev Kumar
2
Adhikari, Kishalay
1
Akel, Gökhan
1
Akhavan, Afarin
1
Akova, Orhan
1
Alathur, Sreejith
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Alsalameen, Motasem
1
Anning-Dorson, Thomas
1
Bafrouei, Seyed Aliasghar Tabatabaei
1
Baker, Julie
1
Basfirinci, Cigdem
1
Bilgihan, Cihan
1
Bogicevic, Vanja
1
Bujisic, Milos
1
Canter, Deborah D.
1
Carlson, Jamie
1
Cheng, I-shin
1
Chih, Wen-hai
1
Chiu, Su-Chin
1
Choi, Hwansuk Chris
1
Cifci, Ibrahim
1
Cobanoglu, Cihan
1
Dedeoğlu, Bekir Bora
1
Deng, Zhiyong
1
Dresner, Martin
1
Fu, Xiaoxiao
1
Fuller, K.
1
Garrow, Laurie A.
1
Genc, Volkan
1
Gilmore, Audrey
1
Goswami, Arkopal K.
1
Gregory, Amy
1
Gulertekin Genc, Seray
1
Gulzar, Rafia
1
Hoel, Lester A.
1
Holzmüller, Hartmut H.
1
Hsu, Li-chun
1
more ...
less ...
Published in...
All
Journal of air transport management
Journal of hospitality and tourism insights
Journal of marketing management : MM
The service industries journal
Journal of travel and tourism marketing
75
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
65
Tourism management : research, policies, practice
65
Tourism analysis : an interdisciplinary tourism & hospitality journal
42
Tourism management perspectives : TMP
41
International journal of hospitality management
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
27
Journal of business research : JBR
23
International journal of contemporary hospitality management
22
Journal of vacation marketing
20
Journal of destination marketing & management
19
Journal of vacation marketing : an international journal
17
Journal of hospitality marketing & management
16
Tourism review
16
Journal of retailing and consumer services
15
The journal of services marketing
15
International journal of leisure and tourism marketing : IJLTM
14
Services marketing quarterly
13
Cogent business & management
12
Tourism and hospitality research : THR
10
Tourism and hospitality research : the surrey quarterly review
10
Tourism economics : the business and finance of tourism and recreation
10
Journal of service research : JSR
9
Psychology & marketing
9
International journal of event and festival management
8
Asia Pacific journal of marketing and logistics
7
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of Islamic marketing
7
Journal of consumer research : JCR ; an interdisciplinary bimonthly
7
Managing service quality : MSQ ; an international journal
7
Quality management journal : QMJ
7
Journal of Asian finance, economics and business : JAFEB
6
Journal of fashion marketing and management
6
Journal of marketing theory and practice
6
Journal of the Academy of Marketing Science
6
Service business
6
Tourism review : the official journal of the AIEST
6
more ...
less ...
Source
All
ECONIS (ZBW)
44
Showing
1
-
10
of
44
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
2
Examining multiple mediation of authenticity in the relationship between cultural motivation pattern and satisfaction : a case study of Şirince in Turkey
Yildiz, Nuray
;
Öncüer, Melek Ece
;
Tanrisevdi, Abdullah
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 676-696
Persistent link: https://www.econbiz.de/10014526796
Saved in:
3
Assessing the moderating effects of involvement on tourist attitudes and intentions through virtual reality applications
Talawar, Abhishek
;
Suresh, Sheena
;
Alathur, Sreejith
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1050-1069
Persistent link: https://www.econbiz.de/10014526844
Saved in:
4
The relationships among social media communication, brand equity and satisfaction in a tourism destination : the case of Danang city, Vietnam
Hue Kim Thi Nguyen
;
Phuong Thi Kim Tran
;
Vinh Trung Tran
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1187-1210
Persistent link: https://www.econbiz.de/10014526859
Saved in:
5
COVID-19-based threat vs coping appraisal : effect of psychological risk on customer engagement and behavioral intentions
Rather, Raouf Ahmad
;
Parrey, Shakir Hussain
;
Gulzar, Rafia
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2093-2114
Persistent link: https://www.econbiz.de/10014445929
Saved in:
6
Cognitive-affective-motivation factors influencing international visitors' destination satisfaction and loyalty
Omo-Obas, Promise
;
Anning-Dorson, Thomas
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2222-2240
Persistent link: https://www.econbiz.de/10014446042
Saved in:
7
Precedence analysis of customer engagement dimensions for tourism destinations : an evidence-based modeling using RIDIT-GRA approach
Kumar, Navin
;
Panda, Rajeev Kumar
;
Prakash, K. C.
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 928-946
Persistent link: https://www.econbiz.de/10014363990
Saved in:
8
Modeling self-identification, memorable tourism experience, overall satisfaction and destination loyalty : empirical evidence from small island destinations
Kahraman, Onur Cuneyt
;
Cifci, Ibrahim
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 1001-1023
Persistent link: https://www.econbiz.de/10014363995
Saved in:
9
Theme park hotel experience, experiential satisfaction and behavioral intention : examination of visitors' experiences
Akel, Gökhan
;
Çakır, Engin
- In:
Journal of hospitality and tourism insights
6
(
2023
)
3
,
pp. 1419-1440
Persistent link: https://www.econbiz.de/10014364022
Saved in:
10
Components of tourists' palace cuisine dining experiences : the case of ottoman-concept restaurants
Öğretmenoğlu, Mert
;
Çıkı, Kartal Doğukan
; …
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2610-2627
Persistent link: https://www.econbiz.de/10014446457
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->