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subject:"USA"
~isPartOf:"Journal of health economics"
~isPartOf:"Services marketing quarterly"
~subject:"Health care system"
~subject:"Product quality"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Health care system
Product quality
Dienstleistungsqualität
215
Service quality
215
Customer satisfaction
77
Kundenzufriedenheit
77
Consumer behaviour
69
Konsumentenverhalten
69
Beziehungsmarketing
50
Relationship marketing
50
Hospital
47
Krankenhaus
47
Gesundheitsversorgung
28
Health care
28
Gesundheitswesen
22
service quality
21
United States
19
Dienstleistungssektor
18
Service industry
18
Competition
16
Theorie
16
Theory
16
Domestic care
15
Häusliche Pflege
15
Nursing home
15
Pflegeheim
15
Wettbewerb
15
Dienstleistungsmarketing
14
Services marketing
14
Physicians
13
Ärzte
13
Brand management
12
Customer service
12
Kundenservice
12
Markenführung
12
Patienten
12
Patients
12
Produktqualität
12
Beschwerdemanagement
11
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47
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Glazer, Jacob
3
McGuire, Thomas G.
3
Propper, Carol
3
Siciliani, Luigi
3
Gravelle, Hugh
2
Kessler, Daniel P.
2
Rahman, Momotazur
2
Straume, Odd Rune
2
Aakvik, Arild
1
Abraham, Jean
1
Adjei, Mavis T.
1
Allen, Stephen
1
Arndt, Aaron D.
1
Barro, Jason R.
1
Basu, Anirban
1
Björk, Peter
1
Black, Bernard S.
1
Brekke, Kurt R.
1
Bundorf, M. Kate
1
Cao, Zhun
1
Carlin, Caroline
1
Carter, Robert E.
1
Cengiz, Hakan
1
Chen, Yijuan
1
Choi, Beom Joon
1
Chowdhury, Fairuz
1
Christianson, Jon B.
1
Chun, Natalie
1
Clark, Melissa N.
1
Cox, Christina
1
Donohue, Julie M.
1
Doyle, Joseph J.
1
Esfidani, Mohammad Rahim
1
Ewer, Steven M.
1
Fazli-Salehi, Reza
1
Feldman, Roger D.
1
Fidan, Yahya
1
Forder, Julien
1
Foster, Andrew D.
1
Gaynor, Martin
1
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Journal of health economics
Services marketing quarterly
Working paper / National Bureau of Economic Research, Inc.
117
International journal of hospitality management
54
Health care management review : HCM review
50
Quality management journal : QMJ
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
NBER working paper series
37
The TQM journal : the international review of organizational improvement
35
International journal of productivity and quality management : IJPQM
31
Journal of business research : JBR
30
Journal of health organization and management
29
NBER Working Paper
29
Total quality management & business excellence
27
International journal of production research
26
Journal of retailing and consumer services
25
The journal of services marketing
23
The service industries journal
23
International journal of quality & reliability management
22
Health marketing quarterly
19
European journal of operational research : EJOR
18
Auditing : a journal of practice & theory
17
International journal of quality and service sciences
17
International journal of contemporary hospitality management
16
Journal of service management
16
Management science : journal of the Institute for Operations Research and the Management Sciences
16
Discussion paper / Centre for Economic Policy Research
15
Economics of education review
15
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
International journal of industrial organization
14
International journal of production economics
14
Journal of air transport management
14
Journal of hospitality marketing & management
14
Managing service quality : MSQ ; an international journal
14
Service business
14
Health economics
13
International journal of services and operations management
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Journal of human resources : JHR
13
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ECONIS (ZBW)
47
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1
Competition, quality and integrated health care
Brekke, Kurt R.
;
Siciliani, Luigi
;
Straume, Odd Rune
- In:
Journal of health economics
95
(
2024
),
pp. 1-22
Persistent link: https://www.econbiz.de/10014549783
Saved in:
2
Role of facilitators in the medical tourism industry : a study of medical tourism facilitators in an emerging market
Rydback, Michelle
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10013178029
Saved in:
3
Assessing the role of consumer experience, engagement, and satisfaction in healthcare services : a two-stage reflective-formative measurement using pls-sem
Senapati, Shubham
;
Panda, Rajeev Kumar
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 55-82
Persistent link: https://www.econbiz.de/10014513538
Saved in:
4
How do hospitals respond to input regulation? : evidence from the California nurse staffing mandate
Raja, Chandni
- In:
Journal of health economics
92
(
2023
),
pp. 1-40
Persistent link: https://www.econbiz.de/10014475035
Saved in:
5
The nexus among mobile-app quality (M-app-QUAL), brand relationship, brand advocacy, and brand equity in the retail industry
Chowdhury, Fairuz
;
Swaminathan, Srinivasan
- In:
Services marketing quarterly
44
(
2023
)
4
,
pp. 277-308
Persistent link: https://www.econbiz.de/10014418062
Saved in:
6
Overall customer satisfaction with banking services (mobile, online, ATM, and bank teller) : comparison between the U.S. and China
Simmers, Christina S.
;
Rast, Rebecca
;
Schaefer, Allen D.
; …
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 226-239
Persistent link: https://www.econbiz.de/10013178036
Saved in:
7
Does high workload reduce the quality of healthcare? : evidence from rural Senegal
Kovacs, Roxanne J.
;
Lagarde, Mylene
- In:
Journal of health economics
82
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013350385
Saved in:
8
Investment and quality competition in healthcare markets
Ghandour, Ziad
;
Siciliani, Luigi
;
Straume, Odd Rune
- In:
Journal of health economics
82
(
2022
),
pp. 1-20
Persistent link: https://www.econbiz.de/10013350387
Saved in:
9
Measuring quality effects in equilibrium
Richards-Shubik, Seth
;
Roberts, Mark S.
;
Donohue, Julie M.
- In:
Journal of health economics
83
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013350417
Saved in:
10
The deterrent effect of tort law : evidence from medical malpractice reform
Zabinski, Zenon
;
Black, Bernard S.
- In:
Journal of health economics
84
(
2022
),
pp. 1-22
Persistent link: https://www.econbiz.de/10013400037
Saved in:
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