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subject:"USA"
~isPartOf:"Journal of hospitality and tourism insights"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~subject:"Customer service"
~subject:"Holiday behaviour"
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USA
Customer service
Holiday behaviour
Customer satisfaction
253
Kundenzufriedenheit
253
Dienstleistungsqualität
126
Service quality
126
Beziehungsmarketing
93
Relationship marketing
93
Consumer behaviour
75
Konsumentenverhalten
75
Urlaubsverhalten
29
Tourism
21
customer satisfaction
21
Beschwerdemanagement
20
Complaint management
20
Tourismus
20
Kundenservice
19
Emotion
18
Dienstleistungssektor
17
Service industry
17
Arbeitszufriedenheit
16
Job satisfaction
16
Taiwan
15
Tourism industry
15
Tourismuswirtschaft
15
service quality
15
Hotel industry
14
Hotellerie
14
Online retailing
14
Online-Handel
14
Structural equation model
14
Strukturgleichungsmodell
14
Measurement
13
Messung
13
Quality management
13
Qualitätsmanagement
13
Satisfaction
13
Tourism marketing
13
Tourismusmarketing
13
Viral marketing
13
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Kim, Wansoo
2
Kumar, Navin
2
Malhotra, Neeru
2
Ok, Chihyung
2
Panda, Rajeev Kumar
2
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Akel, Gökhan
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1
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1
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1
Baker, Julie
1
Berthiaume, Bilitis
1
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1
Brun, Isabelle
1
Caesar, Livingstone Divine
1
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1
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Edvardsson, Bo
1
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Fu, Xiaoxiao
1
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Journal of hospitality and tourism insights
Journal of marketing management : MM
The service industries journal
Journal of travel and tourism marketing
83
International journal of hospitality management
74
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
74
Tourism management : research, policies, practice
70
Journal of retailing and consumer services
62
Journal of business research : JBR
58
The journal of services marketing
58
Tourism management perspectives : TMP
48
Tourism analysis : an interdisciplinary tourism & hospitality journal
43
International journal of contemporary hospitality management
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
31
Journal of hospitality marketing & management
28
Journal of service research : JSR
27
Services marketing quarterly
22
Journal of vacation marketing
21
Journal of destination marketing & management
19
Journal of service research
18
Cogent business & management
17
Journal of vacation marketing : an international journal
17
Tourism review
17
Service business
16
Managing service quality : MSQ ; an international journal
15
Psychology & marketing
15
International journal of leisure and tourism marketing : IJLTM
14
Journal of air transport management
14
The TQM journal : the international review of organizational improvement
13
Tourism and hospitality research : the surrey quarterly review
13
Asia Pacific journal of marketing and logistics
12
Journal of service management
12
Journal of service theory and practice
12
Journal of the Academy of Marketing Science
12
Industrial marketing management : the international journal for industrial and high-tech firms
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
11
Tourism and hospitality research : THR
11
International journal of business and economics
10
International journal of event and festival management
10
Tourism economics : the business and finance of tourism and recreation
10
International journal of productivity and quality management : IJPQM
9
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ECONIS (ZBW)
55
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1
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
2
Examining multiple mediation of authenticity in the relationship between cultural motivation pattern and satisfaction : a case study of Şirince in Turkey
Yildiz, Nuray
;
Öncüer, Melek Ece
;
Tanrisevdi, Abdullah
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 676-696
Persistent link: https://www.econbiz.de/10014526796
Saved in:
3
Assessing the moderating effects of involvement on tourist attitudes and intentions through virtual reality applications
Talawar, Abhishek
;
Suresh, Sheena
;
Alathur, Sreejith
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1050-1069
Persistent link: https://www.econbiz.de/10014526844
Saved in:
4
The relationships among social media communication, brand equity and satisfaction in a tourism destination : the case of Danang city, Vietnam
Hue Kim Thi Nguyen
;
Phuong Thi Kim Tran
;
Vinh Trung Tran
- In:
Journal of hospitality and tourism insights
7
(
2024
)
2
,
pp. 1187-1210
Persistent link: https://www.econbiz.de/10014526859
Saved in:
5
COVID-19-based threat vs coping appraisal : effect of psychological risk on customer engagement and behavioral intentions
Rather, Raouf Ahmad
;
Parrey, Shakir Hussain
;
Gulzar, Rafia
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2093-2114
Persistent link: https://www.econbiz.de/10014445929
Saved in:
6
Cognitive-affective-motivation factors influencing international visitors' destination satisfaction and loyalty
Omo-Obas, Promise
;
Anning-Dorson, Thomas
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2222-2240
Persistent link: https://www.econbiz.de/10014446042
Saved in:
7
Precedence analysis of customer engagement dimensions for tourism destinations : an evidence-based modeling using RIDIT-GRA approach
Kumar, Navin
;
Panda, Rajeev Kumar
;
Prakash, K. C.
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 928-946
Persistent link: https://www.econbiz.de/10014363990
Saved in:
8
Modeling self-identification, memorable tourism experience, overall satisfaction and destination loyalty : empirical evidence from small island destinations
Kahraman, Onur Cuneyt
;
Cifci, Ibrahim
- In:
Journal of hospitality and tourism insights
6
(
2023
)
2
,
pp. 1001-1023
Persistent link: https://www.econbiz.de/10014363995
Saved in:
9
Theme park hotel experience, experiential satisfaction and behavioral intention : examination of visitors' experiences
Akel, Gökhan
;
Çakır, Engin
- In:
Journal of hospitality and tourism insights
6
(
2023
)
3
,
pp. 1419-1440
Persistent link: https://www.econbiz.de/10014364022
Saved in:
10
Components of tourists' palace cuisine dining experiences : the case of ottoman-concept restaurants
Öğretmenoğlu, Mert
;
Çıkı, Kartal Doğukan
; …
- In:
Journal of hospitality and tourism insights
6
(
2023
)
5
,
pp. 2610-2627
Persistent link: https://www.econbiz.de/10014446457
Saved in:
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