//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~person:"Hollebeek, Linda D."
~person:"Kolstad, Jonathan T."
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Insurance market"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Verbraucherforschung"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
USA
Dienstleistungsqualität
Insurance market
Consumer behaviour
52
Konsumentenverhalten
52
Beziehungsmarketing
35
Relationship marketing
35
Customer integration
20
Kundenintegration
20
Brand management
19
Markenführung
19
Social Web
14
Social web
14
Brand image
12
Markenimage
12
Internet marketing
10
Online-Marketing
10
Customer engagement
9
Service quality
9
Consumer engagement
6
Customer satisfaction
6
Kundenzufriedenheit
6
Bibliometrics
5
Bibliometrie
5
Brand
4
Customer value
4
Kundenwert
4
Markenartikel
4
customer engagement
4
Brand loyalty
3
Confidence
3
Coronavirus
3
Customer experience
3
E-commerce
3
Electronic Commerce
3
Markentreue
3
Marketing management
3
Marketingmanagement
3
Online retailing
3
Online-Handel
3
Stakeholder
3
Structural equation model
3
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
9
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Aufsatz im Buch
1
Aufsatzsammlung
1
Book section
1
Collection of articles of several authors
1
Sammelwerk
1
more ...
less ...
Language
All
English
11
Author
All
Hollebeek, Linda D.
Kolstad, Jonathan T.
Han, Heesup
40
Mattila, Anna S.
30
Jang, Soocheong
21
Lusk, Jayson L.
20
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
16
Agarwal, Sumit
15
Sharma, Piyush
15
Stavins, Joanna
15
Einav, Liran
14
Grewal, Dhruv
14
Hanks, Lydia
14
Line, Nathaniel D.
14
Prybutok, Victor R.
14
Balaji, M. S.
13
Handel, Benjamin R.
13
Klaus, Philipp
13
McFadden, Daniel
13
Miao, Li
13
Park, Jungkun
13
Schuh, Scott
13
Gong, Taeshik
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Bilgihan, Anil
11
Goldsmith, Ronald E.
11
Gustafsson, Anders
11
Heiss, Florian
11
Kaiser, Harry M.
11
Nayga, Rodolfo M.
11
Propper, Carol
11
Allcott, Hunt
10
Cawley, John H.
10
Dong, Diansheng
10
Gursoy, Dogan
10
Hyun, Sunghyup Sean
10
Kaplan, Greg
10
Quach, Sara
10
more ...
less ...
Published in...
All
Journal of retailing and consumer services
3
The journal of services marketing
2
Handbook of research on customer engagement
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing management : MM
1
Journal of service research
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of product & brand management
1
more ...
less ...
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Why switch? : the role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri
;
Hollebeek, Linda D.
;
Urbonavicius, …
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 592-605
Persistent link: https://www.econbiz.de/10014276935
Saved in:
2
Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intention
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Islam, …
- In:
Journal of marketing management : JMM ; journal of the …
39
(
2023
)
3/4
,
pp. 275-297
Persistent link: https://www.econbiz.de/10014299252
Saved in:
3
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
4
The role of customer experience in the perceived value-word-of-mouth relationship
Kuppelwieser, Volker
;
Klaus, Philipp
;
Manthiou, Aikaterini
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 364-378
Persistent link: https://www.econbiz.de/10013407509
Saved in:
5
Exploring customer engagement in the product vs. service context
Behnam, Mohsen
;
Hollebeek, Linda D.
;
Clark, Moira K.
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012502654
Saved in:
6
Customers' service-related engagement, experience, and behavioral intent : moderating role of age
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502658
Saved in:
7
Special issue: customer engagement in automated service interactions
Hollebeek, Linda D.
(
ed.
);
Sprott, David E.
(
ed.
); …
-
2021
Persistent link: https://www.econbiz.de/10012426830
Saved in:
8
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda D.
- In:
Handbook of research on customer engagement
,
(pp. 456-469)
.
2019
Persistent link: https://www.econbiz.de/10013163406
Saved in:
9
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
Saved in:
10
Special issue: Customer engagement
Hollebeek, Linda D.
(
ed.
);
Conduit, Jodie
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011483117
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->