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subject:"United States"
~accessRights:"restricted"
~subject:"Dienstleistungssektor"
~subject:"Marketing"
~subject:"Services marketing"
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United States
Dienstleistungssektor
Marketing
Services marketing
Dienstleistung
967
Services
770
Service industry
394
Dienstleistungsqualität
243
Service quality
243
Innovation
204
Service innovation
154
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144
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133
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133
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129
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122
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122
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114
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108
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101
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99
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97
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94
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91
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91
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89
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81
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66
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56
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Bruhn, Manfred
13
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11
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9
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8
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8
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6
Huang, Ming-Hui
6
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5
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5
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4
Gallouj, Fai͏̈z
4
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4
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4
Paluch, Stefanie
4
Parida, Vinit
4
Rayburn, Steven W.
4
Wirtz, Jochen
4
Anderson, Sidney
3
Chen, Ja-Shen
3
Empson, Laura
3
Finsterwalder, Jörg
3
Fließ, Sabine
3
Gebauer, Heiko
3
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3
Grönroos, Christian
3
Hydle, Katja Maria
3
Jaakkola, Elina
3
Kim, Kwang-Jae
3
Lim, Chiehyeon
3
Raddats, Chris
3
Rosenbaum, Mark
3
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3
Stauss, Bernd
3
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3
Aas, Tor Helge
2
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2
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2
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4
IGI Global
4
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2
Excellence-in-Service-Konferenz <5., 2015, Koblenz>
1
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
1
Friedrich-Alexander-Universität Erlangen-Nürnberg
1
How Can We Boost Competition in the Services Sector? <Veranstaltung> <2016, Berlin>
1
International Conference on Logistics, Informatics and Service Sciences <11., 2021, Online>
1
International Conference on Logistics, Informatics and Service Sciences <12., 2022>
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1
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SpringerLink / Bücher
39
The service industries journal
27
Journal of business research : JBR
24
The journal of services marketing
22
Journal of service management
15
Springer eBook Collection / Business and Economics
15
Journal of retailing and consumer services
10
Journal of service research
10
Service business
10
Services marketing quarterly
10
Fokus Dienstleistungsmarketing
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of hospitality management
8
Journal of service research : JSR
7
International journal of production economics
6
Journal of service theory and practice
6
Springer eBook Collection
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Nomos eLibrary / Wirtschaft
5
The Oxford handbook of professional service firms
5
Edward Elgar E-Book Archive
4
International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
4
International journal of innovation management
4
International journal of quality and service sciences
4
A Research Agenda for Service Marketing
3
International journal of production research
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
International journal of services and operations management : IJSOM
3
International journal of services technology and management
3
Journal of operations management
3
Research
3
Service Science: Research and Innovations in the Service Economy
3
Technology analysis & strategic management
3
essentials
3
Applied Marketing Science / Angewandte Marketingforschung
2
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
2
Dienstleistungsmanagement, Dienstleistungsmarketing
2
Discussion paper / Centre for Economic Policy Research
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ECONIS (ZBW)
492
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1
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492
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1
Dienstleistungsmarketing : Grundlagen - Strategien - Instrumente
Klein, Andreas
-
2024
Persistent link: https://www.econbiz.de/10011921069
Saved in:
2
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
3
Does emotional intelligence impact service innovation capabilities? : Exploring the role of diversity climate and innovation culture
Jegerson, Devid
;
Jabeen, Fauzia
;
Abdulla, Hanan H.
; …
- In:
Journal of intellectual capital
25
(
2024
)
1
,
pp. 166-187
Persistent link: https://www.econbiz.de/10014506843
Saved in:
4
Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya
;
Modukuri, Siddhartha
- In:
California management review
66
(
2024
)
3
,
pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
Saved in:
5
The least developed countries' Services Waiver, Aid for Trade for services and services exports
Gnangnon, Sèna Kimm
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1495-1530
Persistent link: https://www.econbiz.de/10014540690
Saved in:
6
A design method for edge-cloud collaborative product service system : a dynamic event-state knowledge graph-based approach with real case study
Yang, Maolin
;
Yang, Yuqian
;
Jiang, Pingyu
- In:
International journal of production research
62
(
2024
)
7
,
pp. 2584-2605
Persistent link: https://www.econbiz.de/10014546471
Saved in:
7
Service innovation metamorphosis from assimilation to synthesis approach for building disruptive business strategies
Manohar, Sridhar
;
Jain, Ruchi
;
Jeswal, Ruchika
- In:
AI innovation in services marketing
,
(pp. 173-200)
.
2024
Persistent link: https://www.econbiz.de/10014557936
Saved in:
8
Development and validation of a service captivity scale
Rayburn, Steven W.
;
Makarem, Suzanne C.
;
Mohan, Mayoor
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 414-431
Persistent link: https://www.econbiz.de/10014580520
Saved in:
9
The Era of New Services : New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei
-
2024
Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation.
Persistent link: https://www.econbiz.de/10014483982
Saved in:
10
Service system innovation and competitiveness in an emerging market : the moderating role of managerial competencies
Igwe, Anthony
;
Akpan, Ekom Etim
;
Udoh, Ben Etim
;
Sylva, …
- In:
Gadjah Mada international journal of business
26
(
2024
)
1
,
pp. 83-108
Persistent link: https://www.econbiz.de/10014486993
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