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subject:"Verbraucherzufriedenheit"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"International journal of quality & reliability management"
~subject:"Electronic Commerce"
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Search: subject_exact:"Verbraucherzufriedenheit"
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Verbraucherzufriedenheit
Electronic Commerce
Customer satisfaction
105
Kundenzufriedenheit
105
Dienstleistungsqualität
73
Service quality
73
Consumer behaviour
40
Konsumentenverhalten
40
Beziehungsmarketing
32
Relationship marketing
32
Quality management
24
Qualitätsmanagement
24
E-commerce
19
Online retailing
16
Online-Handel
16
India
14
Indien
14
customer satisfaction
14
Electronic Banking
10
Electronic banking
10
Satisfaction
10
Website
9
Gesundheitsversorgung
8
Health care
8
Hospital
8
Krankenhaus
8
Mobile communications
8
Mobilkommunikation
8
service quality
8
Product quality
7
Produktqualität
7
Bank
6
Betriebliches Informationssystem
6
Business intelligence system
6
Customer loyalty
6
Customer service
6
Gesundheitswesen
6
Health care system
6
Innovation adoption
6
Innovationsakzeptanz
6
Internet
6
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19
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English
19
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Adhikari, Arnab
1
Agrawal, Arjun
1
Agrawal, Vivek
1
Alarifi, Areej Abdulrahman
1
Arif, Imtiaz
1
Arminen, Heli
1
Aslam, Wajeeha
1
Beaves, Robert
1
Bimonte, Sandro
1
Binh Giang Nguyen
1
Deepika
1
Farhat, Kashif
1
Fathian, Mohammad
1
Ha Nguyen Thi Thu
1
Husain, Khalid Sami
1
Kamble, Aakash Ashok
1
Kuivalainen, Olli
1
Kumar, Vikas
1
Llach, Josep
1
Madan, Sushila
1
Mamakou, Xenia J.
1
Manresa, Alba
1
Medeiros, Francisco de Assis da Silva
1
Milesi, Maria
1
Mukherjee, Arindam
1
Nandankar, Sunil
1
Negre, Elsa
1
Ogunmola, Gabriel
1
Oliveira, Alessandro Silva de
1
Punyatoya, Plavini
1
Rahul, T.
1
Rajak, Binod Kumar
1
Sachan, Amit
1
Sahi, Geetanjali
1
Satpathy, Anurag
1
Seth, Dinesh
1
Seth, Nitin
1
Seyedeh Fatemeh Kalantarzadeh Tezerjany
1
Shock, James R.
1
Silva, Dirceu da
1
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Published in...
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International journal of business information systems : IJBIS
International journal of quality & reliability management
Journal of retailing and consumer services
46
SpringerLink / Bücher
36
International journal of electronic marketing and retailing : IJEMR
17
Journal of internet commerce
17
Gabler Edition Wissenschaft
16
International journal of electronic customer relationship management : IJECRM
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Research
11
Asia Pacific journal of marketing and logistics
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Cogent business & management
8
Europäische Hochschulschriften / 5
8
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
8
Information systems and e-business management : ISeB
8
International journal of hospitality management
8
International journal of retail and distribution management
8
Journal of business research : JBR
8
Service business
8
The service industries journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Electronic commerce research and applications
7
Journal of travel and tourism marketing
7
Neue betriebswirtschaftliche Forschung : Nbf
7
Schriftenreihe Schwerpunkt Marketing
7
Springer eBook Collection / Business and Economics
7
Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
7
Basler Schriften zum Marketing
6
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of quality and service sciences
6
Reihe: Marketing : MAR
6
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
6
Applied Marketing Science / Angewandte Marketingforschung
5
Gabler-Edition Wissenschaft
5
International journal of electronic business
5
International journal of production economics
5
International journal of public sector performance management : IJPSPM
5
Journal of Contemporary Issues in Business and Government
5
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ECONIS (ZBW)
19
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1
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
2
Appraise the role of novelty-seeking on consumers' satisfaction using online food delivery applications
Seyedeh Fatemeh Kalantarzadeh Tezerjany
- In:
International journal of quality & reliability management
41
(
2024
)
4
,
pp. 1142-1164
Persistent link: https://www.econbiz.de/10014520404
Saved in:
3
Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2559-2580
Persistent link: https://www.econbiz.de/10014470801
Saved in:
4
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
5
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
6
Which antecedents contribute most to the loyal behaviour of online second-hand market shoppers?
Llach, Josep
;
Vila-Brunet, Neus
;
Manresa, Alba
- In:
International journal of quality & reliability management
40
(
2023
)
9
,
pp. 2064-2082
Persistent link: https://www.econbiz.de/10014429660
Saved in:
7
E-commerce research models : a systematic review and identification of the determinants to success
Ogunmola, Gabriel
;
Kumar, Vikas
- In:
International journal of business information systems : …
43
(
2023
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10014307420
Saved in:
8
Electronic service quality (e-SQ) measurement : a cross-functional review
Nandankar, Sunil
;
Sachan, Amit
;
Mukherjee, Arindam
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 148-168
Persistent link: https://www.econbiz.de/10013535629
Saved in:
9
The influence of Internet banking services quality on e-customers' satisfaction of Saudi banks : comparison study before and during COVID-19
Alarifi, Areej Abdulrahman
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 496-516
Persistent link: https://www.econbiz.de/10013535697
Saved in:
10
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
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