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type:"article"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Total quality management & business excellence"
~subject:"Customer satisfaction"
~subject:"Welt"
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Customer satisfaction
Welt
Fuzzy sets
105
Fuzzy-Set-Theorie
105
Innovation
25
Innovation management
18
Innovationsmanagement
18
Qualitative Methode
15
Qualitative method
15
Dienstleistungsqualität
12
Service quality
12
Quality management
11
Qualitätsmanagement
11
fsQCA
11
Fuzzy set qualitative comparative analysis
10
Consumer behaviour
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Konsumentenverhalten
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Decision
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World
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Fuzzy set qualitative comparative analysis (fsQCA)
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Fuzzy-set qualitative comparative analysis
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Performance measurement
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Performance-Messung
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Beziehungsmarketing
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Brand image
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Brand management
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Huarng, Kun-Huang
2
Yu, Tiffany Hui-Kuang
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Abaladas, Alexandre
1
Abebe, Birhanu Beshah
1
Azad, Mohsen Farzaneh
1
Beheshtinia, Mohammad Ali
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Brochado, Ana
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Buche, Jonas
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Cervelló-Royo, Roberto
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Disegna, Marta
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Dvivedi, Akshay
1
Esperança, José Paulo
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Filketu, Sisay
1
Gonnon, Martin
1
Hsiao, Yu-Hsiang
1
Hsu, Shih-yun
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Marshall, Roger
1
Matos, Pedro Verga
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Moya, Ismael
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Perelló-Marin, M. Rosario
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Queiró, Rita
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Ribes Giner, Gabriela
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Siewert, Markus B.
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Tavares, Patrícia
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Journal of business research : JBR
Total quality management & business excellence
International journal of production research
4
International journal of services, economics and management
4
Journal of air transport management
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
3
Business strategy and the environment
2
International journal of shipping and transport logistics : IJSTL
2
Journal of global information management
2
Maritime policy & management
2
Regional studies
2
Technological forecasting & social change : an international journal
2
Transportation research / E : an international journal
2
Vision : the journal of business perspective
2
Administrative Sciences : open access journal
1
Analysis of socio-economic conditions : insights from a fuzzy multidimensional aproach
1
Benchmarking : an international journal
1
Categories in markets : origins and evolution
1
Decision Analytics
1
Electronic commerce research and applications
1
Empirica : journal of european economics
1
Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
1
Enterprise information systems
1
IEEE transactions on engineering management : EM
1
International journal of business and systems research : IJBSR
1
International journal of economic perspectives : IJEP
1
International journal of education economics and development : IJEED
1
International journal of information technology and management : IJITM
1
International journal of management and decision making : IJMDM
1
International journal of production economics
1
International journal of productivity and quality management : IJPQM
1
International journal of quality & reliability management
1
International journal of quality and innovation
1
International journal of services and operations management
1
International journal of services technology and management : IJSTM
1
International journal of transport economics : IJTE
1
Journal of food products marketing
1
Journal of industrial engineering and management : JIEM
1
Journal of innovation & knowledge : JIK
1
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ECONIS (ZBW)
12
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1
Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering
Gonnon, Martin
;
Taheri, Babak
;
Disegna, Marta
;
Prayag, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014380316
Saved in:
2
A configurational approach to a country's entrepreneurship level : innovation, financial and development factors
Cervelló-Royo, Roberto
;
Moya, Ismael
;
Perelló-Marin, …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 394-402
Persistent link: https://www.econbiz.de/10013040727
Saved in:
3
Causal complexity analysis for fintech adoption at the country level
Huarng, Kun-Huang
;
Yu, Tiffany Hui-Kuang
- In:
Journal of business research : JBR
153
(
2022
),
pp. 228-234
Persistent link: https://www.econbiz.de/10013534016
Saved in:
4
Causal complexity analysis of the Global Innovation Index
Yu, Tiffany Hui-Kuang
;
Huarng, Kun-Huang
;
Huang, Duen-Huang
- In:
Journal of business research : JBR
137
(
2021
),
pp. 39-45
Persistent link: https://www.econbiz.de/10012665692
Saved in:
5
The adoption of project management methodologies and tools by NGDOs : a mixed methods perspective
Matos, Pedro Verga
;
Romão, Mário
;
Sarmento, Joaquim …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 651-659
Persistent link: https://www.econbiz.de/10012103535
Saved in:
6
A fuzzy QFD approach using SERVQUAL and Kano models under budget constraint for hotel services
Beheshtinia, Mohammad Ali
;
Azad, Mohsen Farzaneh
- In:
Total quality management & business excellence
30
(
2019
)
7
,
pp. 808-830
Persistent link: https://www.econbiz.de/10012199789
Saved in:
7
Decision-making on job satisfaction improvement programmes using fuzzy QFD model : a case study in Ethiopia
Filketu, Sisay
;
Dvivedi, Akshay
;
Abebe, Birhanu Beshah
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1068-1091
Persistent link: https://www.econbiz.de/10012199815
Saved in:
8
Perceived service quality and customer satisfaction : a fuzzy set QCA approach in the railway sector
Miranda, Sandra
;
Tavares, Patrícia
;
Queiró, Rita
- In:
Journal of business research : JBR
89
(
2018
),
pp. 371-377
Persistent link: https://www.econbiz.de/10011881817
Saved in:
9
QCA and business research : work in progress or a consolidated agenda?
Wagemann, Claudius
;
Buche, Jonas
;
Siewert, Markus B.
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2531-2540
Persistent link: https://www.econbiz.de/10011491372
Saved in:
10
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
Saved in:
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