Decision-making on job satisfaction improvement programmes using fuzzy QFD model : a case study in Ethiopia
Year of publication: |
2019
|
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Authors: | Filketu, Sisay ; Dvivedi, Akshay ; Abebe, Birhanu Beshah |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 10, p. 1068-1091
|
Subject: | Ethiopia | fuzzy QFD | job satisfaction | job satisfaction solutions | leather | QFD | quality function deployment | Äthiopien | Arbeitszufriedenheit | Job satisfaction | Qualitätsmanagement | Quality management | Fuzzy-Set-Theorie | Fuzzy sets | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry |
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