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type_genre:"Article in journal"
~isPartOf:"Electronic commerce research"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Relationship marketing"
~subject:"Social web"
~type:"article"
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Relationship marketing
Social web
Online retailing
569
Online-Handel
569
Consumer behaviour
450
Konsumentenverhalten
450
E-commerce
275
Electronic Commerce
273
Einzelhandel
135
Retail trade
135
Internet marketing
122
Online-Marketing
122
Beziehungsmarketing
108
Customer satisfaction
98
Kundenzufriedenheit
98
Social Web
92
Viral marketing
81
Virales Marketing
81
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61
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61
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57
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49
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30
Markenimage
30
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Article in journal
Aufsatz in Zeitschrift
183
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English
183
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Law, Chun Hung Roberts
5
Ladhari, Riadh
3
Liang, Sai
3
Martinez, Luis F.
3
Park, Jungkun
3
Akram, Umair
2
Barari, Mojtaba
2
Chang, Ya Ping
2
Elms, Jonathan
2
Hallikainen, Heli
2
Hyun, Hyowon
2
Jiang, Cuiqing
2
Jin, Hyun Seung
2
Jung, Na Young
2
Li, Zonghuo
2
Liu, Jianwei
2
Liu, Xianwei
2
Liébana-Cabanillas, Francisco
2
Mainardes, Emerson Wagner
2
Quach, Sara
2
Thaichon, Park
2
Toufaily, Elissar
2
Wang, Di
2
Xie, Qinghong
2
Yang, Wensheng
2
Ye, Qiang
2
Zhang, Yan
2
Zhao, Narisa
2
Abbes, Intissar
1
Abdelmoety, Ziad Hassan
1
Aboul-Dahab, Sameh
1
Adam, Nawal Abdalla
1
Adil, Mohd
1
Agag, Gomaa
1
Agrawal, Shiv Ratan
1
Aguilar-Illescas, Rocío
1
Aham-Anyanwu, Nnanyelugo
1
Ahmadi, Hormoz
1
Ahn, Jiseon
1
Ahrholdt, Dennis C.
1
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Electronic commerce research
International journal of hospitality management
Journal of retailing and consumer services
Journal of business research : JBR
74
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
37
Journal of management information systems : JMIS
36
International journal of electronic marketing and retailing : IJEMR
35
Information systems research : ISR
33
International journal of electronic commerce : IJEC
28
International journal of business information systems : IJBIS
27
Journal of internet commerce
26
Technological forecasting & social change : an international journal
26
International journal of internet marketing and advertising : IJIMA
22
Journal of electronic commerce research : JECR
22
Management science : journal of the Institute for Operations Research and the Management Sciences
21
International journal of e-business research : an official publication of the Information Resources Management Association
20
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
20
Asia Pacific journal of marketing and logistics
18
International journal of retail & distribution management
17
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
17
Journal of retailing
17
Electronic commerce research and applications
15
International journal of retail and distribution management
15
Electronic markets : EM ; the international journal of electronic commerce and business media
14
International journal of electronic customer relationship management : IJECRM
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
The international review of retail, distribution and consumer research
14
Journal of strategic marketing
13
International journal of contemporary hospitality management
12
International journal of production economics
12
Journal of organizational computing and electronic commerce
12
Tourism management : research, policies, practice
12
Cogent business & management
11
Journal of marketing
11
Marketing intelligence & planning
11
Electronic markets : the international journal on networked business
10
International journal of consumer studies
10
International journal of electronic business : IJEB
10
Journal of open innovation : technology, market, and complexity
10
Journal of travel and tourism marketing
10
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ECONIS (ZBW)
183
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183
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1
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
2
Importance of the perceived quality of touchpoints for customer journey analysis : evidence from the B2B sector
Koch, Christian
;
Hartmann, Michael
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1515-1538
Persistent link: https://www.econbiz.de/10014383044
Saved in:
3
Social commerce and buying intention post COVID-19 : evidence from a hybrid approach based on SEM - fsQCA
Elshaer, Ibrahim A.
;
Alrawad, Mahmaod
;
Lutfi, Abdalwali
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014460785
Saved in:
4
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
5
Consumers' affective needs matter : open innovation through mining luxury hotels' online reviews
Wu, Jie
;
Yang, Tong
;
Zhou, Zhiwei
;
Zhao, Narisa
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014439946
Saved in:
6
Customer satisfaction and loyalty with online consumer reviews : factors affecting revisit intentions
Camilleri, Mark Anthony
;
Filieri, Raffaele
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014439971
Saved in:
7
Online customer engagement in the post-pandemic scenario : a hybrid thematic analysis of the luxury fashion industry
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1401-1428
Persistent link: https://www.econbiz.de/10014383026
Saved in:
8
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop
Suh, Taewon
;
Lee, Sang Bong
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1591-1619
Persistent link: https://www.econbiz.de/10014383098
Saved in:
9
Information services and omnichannel retailing strategy choices of e-commerce platforms with supplier competition
Hu, Fengying
;
Zhou, Zhenglong
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2647-2689
Persistent link: https://www.econbiz.de/10014418187
Saved in:
10
The impact of anthropomorphism on customer satisfaction in chatbot commerce : an experimental study in the food sector
Klein, Katharina
;
Martinez, Luis F.
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2789-2825
Persistent link: https://www.econbiz.de/10014418214
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