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type_genre:"Article in journal"
~person:"Agnihotri, Raj"
~subject:"Customer satisfaction"
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Customer satisfaction
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Agnihotri, Raj
Jaramillo, Fernando
4
Rutherford, Brian N.
4
Wieseke, Jan
4
Barnes, Donald C.
3
Chaker, Nawar N.
3
Gabler, Colin B.
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Industrial marketing management : the international journal for industrial and high-tech firms
2
The journal of personal selling & sales management : JPSSM
2
Journal of personal selling & sales management : JPSSM
1
The journal of business & industrial marketing
1
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Salesperson time perspectives and customer willingness to pay more : roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate
Agnihotri, Raj
;
Yang, Zhiyong
;
Briggs, Elten
- In:
Journal of personal selling & sales management : JPSSM
39
(
2019
)
2
,
pp. 138-158
Persistent link: https://www.econbiz.de/10012200863
Saved in:
2
Reflections on "social media : influencing customer satisfaction in B2B sales" and a research agenda
Nunan, Daniel
;
Sibai, Olivier
;
Schivinski, Bruno
; …
- In:
Industrial marketing management : the international …
75
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011963365
Saved in:
3
Salesperson ambidexterity and customer satisfaction : examining the role of customer demandingness, adaptive selling, and role conflict
Agnihotri, Raj
;
Gabler, Colin B.
;
Itani, Omar S.
; …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011690128
Saved in:
4
Connect within to connect outside : effect of salespeople's political skill on relationship performance
Kalra, Ashish
;
Agnihotri, Raj
;
Chaker, Nawar N.
;
Singh, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
4
,
pp. 332-348
Persistent link: https://www.econbiz.de/10011794784
Saved in:
5
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
6
Social media : influencing customer satisfaction in B2B sales
Agnihotri, Raj
;
Dingus, Rebecca
;
Hu, Michael Y.
;
Krush, …
- In:
Industrial marketing management : the international …
53
(
2016
),
pp. 172-180
Persistent link: https://www.econbiz.de/10011448094
Saved in:
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