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type_genre:"Article in journal"
~subject:"Beziehungsmarketing"
~subject:"Job performance"
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Search: subject_exact:"Verkäufer"
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Beziehungsmarketing
Job performance
Salespeople
1,689
Verkaufspersonal
1,689
Selling
627
Verkauf
627
Relationship marketing
440
B-to-B-Marketing
212
Business-to-business marketing
212
Consumer behaviour
208
Konsumentenverhalten
208
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154
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154
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USA
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151
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137
Work behaviour
137
Einzelhandel
130
Retail trade
130
Leistungsmotivation
113
Work motivation
113
Dienstleistungsqualität
109
Service quality
109
Emotion
104
Employee retention
87
Mitarbeiterbindung
87
Führungsstil
86
Leadership style
86
Sales performance
85
Performance measurement
80
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80
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77
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77
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76
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557
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Article in journal
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560
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27
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Agnihotri, Raj
19
Itani, Omar S.
12
Rapp, Adam
11
Schwepker, Charles H. <Jr.>
11
Wieseke, Jan
11
Chaker, Nawar N.
10
Zablah, Alex R.
9
Alavi, Sascha
8
Bolander, Willy
8
Jaramillo, Fernando
8
Mulki, Jay P.
8
Bush, Alan J.
7
Rodriguez, Michael
7
Schmitz, Christian
7
Singh, Ramendra
7
Evans, Kenneth R.
6
Habel, Johannes
6
Hughes, Douglas E.
6
Jones, Eli
6
Lam, Son K.
6
Moncrief, William C.
6
Svensson, Göran
6
Terho, Harri
6
Ahearne, Michael
5
DeCarlo, Thomas E.
5
Friend, Scott B.
5
Gabler, Colin B.
5
Guenzi, Paolo
5
Haas, Alexander
5
Homburg, Christian
5
Kalra, Ashish
5
Lussier, Bruno
5
Ogilvie, Jessica
5
Otero-Neira, Carmen
5
Pullins, Ellen
5
Rutherford, Brian N.
5
Udayana, Ida Bagus Nyoman
5
Vieira, Valter Afonso
5
Bachrach, Daniel G.
4
Beeler, Lisa
4
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Industrial marketing management : the international journal for industrial and high-tech firms
59
The journal of personal selling & sales management : JPSSM
55
The journal of business & industrial marketing
35
Journal of business research : JBR
33
Journal of the Academy of Marketing Science
24
Journal of personal selling & sales management
22
Journal of retailing and consumer services
20
Journal of marketing
16
Journal of business-to-business marketing
10
Journal of retailing
10
Journal of marketing theory and practice
8
Journal of service research : JSR
8
The service industries journal
8
European journal of marketing : EJM
7
Marketing intelligence & planning
6
International journal of hospitality management
5
International journal of retail & distribution management
5
Journal of business ethics : JOBE
5
Journal of financial services marketing : JFSM
5
Asia Pacific journal of marketing and logistics
4
Australasian marketing journal
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
Journal of marketing theory and practice : JMTP
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service research
4
Journal of strategic marketing
4
The international journal of bank marketing : IJBM
4
The journal of services marketing
4
Business horizons
3
European journal of marketing
3
Human performance
3
International journal of logistics : research and applications
3
Journal of hospitality marketing & management
3
Journal of managerial issues : JMI
3
Journal of marketing research : JMR
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
Market : review for marketing theory and practice
3
Marketing letters : a journal of research in marketing
3
Psychology & marketing
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ECONIS (ZBW)
560
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31
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560
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31
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
32
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
33
Whose customer orientation? : exploring the relationships between leaders, team customer orientation climate and customer satisfaction
Zhao, Xin
;
Fu, Na
;
Liang, Xiaoning
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 629-646
Persistent link: https://www.econbiz.de/10014339767
Saved in:
34
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
Saved in:
35
The effect of supplier CSR practices on sales performance with major customers in B2B markets
Jia, Xingping
;
Li, Wenqian
;
Gao, Wei
- In:
International journal of logistics : research and …
26
(
2023
)
8
,
pp. 1060-1080
Persistent link: https://www.econbiz.de/10014322188
Saved in:
36
Cultivating resilience in organizational frontline employees
Good, Valerie
;
Fehl, Amy Greiner
;
LaBrecque, Alexander C.
; …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 405-421
Persistent link: https://www.econbiz.de/10014325996
Saved in:
37
Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
Saved in:
38
Value-based selling capability : antecedents and implications for B2B sales performance
Liu, Yanzhe
;
Zhao, Xiaoyu
;
Wang, Tao
- In:
Journal of business-to-business marketing
30
(
2023
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10014447809
Saved in:
39
Salesperson rapport : a literature review and research agenda for an evolving digital sales process
Good, Valerie
;
Mangus, Stephanie M.
;
Pullins, Ellen
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 245-269
Persistent link: https://www.econbiz.de/10014447830
Saved in:
40
When the brand is your bread and butter : review, synthesis, and directions for future exploration of salespeople-brand relationships
Beeler, Lisa
;
Rouziou, Maria
;
Gyomlai, Moumita Das
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 270-288
Persistent link: https://www.econbiz.de/10014447831
Saved in:
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