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type_genre:"Article in journal"
~subject:"Multinationales Unternehmen"
~subject:"Service quality"
~type_genre:"Forschungsbericht"
~type_genre:"Konferenzbeitrag"
~type_genre:"Lehrbuch"
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Search: subject_exact:"Shared services"
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Multinationales Unternehmen
Service quality
Internal services
155
Interne Dienstleistung
155
Business services
64
Unternehmensdienstleistung
64
Deutschland
23
Germany
23
Human Resource Management
20
Personalmanagement
20
Dienstleistungsqualität
17
Outsourcing
17
Consultancy services
15
IT service provider
15
IT-Dienstleister
15
Unternehmensberatung
15
Controlling
14
Management control
14
shared services
13
Dienstleistungssektor
10
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10
USA
10
United States
10
Business process management
9
Organisatorischer Wandel
9
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9
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9
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Shared services
8
Transnational corporation
7
Dienstleistungsmanagement
6
Großbritannien
6
Organisationsstruktur
6
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6
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6
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6
Service management
6
United Kingdom
6
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5
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23
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Article in journal
Forschungsbericht
Konferenzbeitrag
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23
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17
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17
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6
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5
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Anosike, Uchenna Paschal
1
Baek, Jihyun
1
Bagban, Khaled
1
Becker, Wolfgang
1
Bondarouk, Tanya
1
Brandon-Jones, Alistair
1
Cai, Shaohan
1
Chadha, Suresh Kumar
1
Choi, Sunmee
1
Eid, Riyad
1
Ejenãs, Markus
1
Fernando, Yudi
1
Fleischman, Gary M.
1
Frost, Jetta
1
Georgi, Dominik
1
Guo, Yanru
1
Haller, Sabine
1
Heineke, Janelle
1
Jeng, Don Jyh-Fu
1
Johnson, Eric N.
1
Joshi, Pradeep
1
Jun, Minjoon
1
Kang, Hayoung
1
Kettinger, William J.
1
Kim, Chansog Francis
1
Kleymann, Thorsten
1
Klinski, Sebastian von
1
Kunz, Christian
1
Kuo, Sky Fang-wen
1
König, Tatjana
1
Large, Rudolf
1
Lee Heng Wei
1
Ling, Qian
1
Ma, Fei
1
Maatman, Marco
1
Mahmod Sabri Haron
1
Margetis, Speros
1
Mayer, Benjamin
1
McLaughlin, Amy
1
Meijerink, Jeroen
1
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Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
European journal of international management : EJIM
1
Global journal of business research : GJBR
1
Human relations
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
International journal of services and operations management
1
International journal of services and standards
1
Jahrbuch für Controlling und Rechnungswesen
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of multinational financial management
1
Journal of purchasing and supply management
1
Journal of targeting, measurement and analysis for marketing
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
SAM advanced management journal : amj
1
Schmalenbach business review : sbr
1
Service business
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
[W:]
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ECONIS (ZBW)
24
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1
Exploring factors influencing service trade-offs in the higher education sector : evidence from Malaysia
Saravanan Raman
;
Mohd Suki, Norazah
;
Lee Heng Wei
; …
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 555-575
Persistent link: https://www.econbiz.de/10013454241
Saved in:
2
Competition for control over the labour process as a driver of relocation of activities to a shared services centre
Mezihorak, Petr
- In:
Human relations
71
(
2018
)
6
,
pp. 822-844
Persistent link: https://www.econbiz.de/10011895282
Saved in:
3
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
4
Multi-stakeholders' assessment of bike sharing service quality based on DEMATEL-VIKOR method
Ma, Fei
;
Shi, Wenjing
;
Yuen, Kum Fai
;
Sun, Qipeng
;
Guo, …
- In:
International journal of logistics : research and …
22
(
2019
)
5
,
pp. 449-472
Persistent link: https://www.econbiz.de/10012203866
Saved in:
5
The impact of internal service quality on preventable adverse events in hospitals
Zheng, Sarah
;
Tucker, Anita L.
;
Ren, Z. Justin
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2201-2212
Persistent link: https://www.econbiz.de/10011970057
Saved in:
6
Managing interdependence in multi-business organizations : a case study of management control systems
Frost, Jetta
;
Vogel, Rick
;
Bagban, Khaled
- In:
Schmalenbach business review : sbr
17
(
2016
)
2
,
pp. 225-260
Persistent link: https://www.econbiz.de/10011634207
Saved in:
7
Measuring internal service quality in business schools
Joshi, Pradeep
;
Chadha, Suresh Kumar
- In:
International journal of services and standards
11
(
2016
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10011687362
Saved in:
8
Shared Service Center : Konzeption und Implementierung in internationalen Konzernen
Becker, Wolfgang
;
Kunz, Christian
;
Mayer, Benjamin
-
2009
Persistent link: https://www.econbiz.de/10003785445
Saved in:
9
Exploring and comparing HR shared services in subsidiaries of multinational corporations and indigenious organisations in the Netherlands : a strategic response analysis
Meijerink, Jeroen
;
Bondarouk, Tanya
;
Maatman, Marco
- In:
European journal of international management : EJIM
7
(
2013
)
4
,
pp. 469-492
Persistent link: https://www.econbiz.de/10010223343
Saved in:
10
Customer contact employees' commitment to extra-role customer service : the effect of internal service quality perception
Choi, Sunmee
;
Baek, Jihyun
;
Kang, Hayoung
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10010406149
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