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type_genre:"Konferenzschrift"
~isPartOf:"Service business"
~type_genre:"Advisory report"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistung"
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Dienstleistung
15
Services
15
Dienstleistungssektor
9
Service industry
9
Innovation
7
Dienstleistungsqualität
5
Service quality
5
Betriebliche Wertschöpfung
4
Service innovation
4
Value creation
4
Customer integration
3
Customer satisfaction
3
Dienstleistungsinnovation
3
Innovation management
3
Innovationsmanagement
3
Kundenintegration
3
Kundenzufriedenheit
3
Beziehungsmarketing
2
Bundling strategy
2
Business network
2
Information technology
2
Informationstechnik
2
Leistungsbündel
2
Network
2
New product development
2
Produktentwicklung
2
Relationship marketing
2
Service-Dominant Logic
2
Service-dominant logic
2
Servitization
2
Strategic management
2
Strategisches Management
2
Unternehmensnetzwerk
2
3Ts (task e-tangible treatment)
1
AHP approach
1
AHP-Verfahren
1
Accommodation service
1
Actor-network theory
1
Advance services
1
Akteur-Netzwerk-Theorie
1
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Konferenzschrift
Advisory report
Aufsatz in Zeitschrift
Article in journal
15
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English
15
Author
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Lee, Sang M.
3
Benedettini, Ornella
1
Chen, Liqiang
1
Chiang, Ai-Hsuan
1
Chirumalla, Koteshwar
1
Chou, Szu-Yu
1
Geum, Youngjung
1
Hong, Soon Goo
1
Hsiao, Li-Chun
1
Huang, Hui-Ling
1
Izquero-Yusta, Alicia
1
Jeon, Hongseok
1
Jiménez-Zarco, Ana Isabel
1
José Quero, María
1
Kelleher, Carol
1
Kim, Ki-Hun
1
Kim, Kwang-Jae
1
Kim, Min-Jun
1
Lai, Jung-Yu
1
Le Nguyen Hau
1
Lee, Donhee
1
Lee, Hakyeon
1
Lim, Chiehyeon
1
Lindhult, Erik
1
Liu, Shunzhong
1
Luo, Ching-Ching
1
Martínez-Ruiz, María Pilar
1
Neely, Andy D.
1
Nguyen Hong Phuoc
1
Oghazi, Pejvak
1
Parida, Vinit
1
Pham Ngoc Thuy
1
Rha, Jin Sung
1
Tai, Yang-Fei
1
Ventura, Rafael
1
Wang, Juite
1
Wang, Yi-Chieh
1
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Published in...
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Service business
The service industries journal
69
The journal of services marketing
58
Journal of service management
57
Journal of business research : JBR
47
Journal of service research : JSR
45
Industrial marketing management : the international journal for industrial and high-tech firms
25
International journal of production economics
21
Journal of service research
21
International journal of services technology and management
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
The journal of business & industrial marketing
18
International journal of hospitality management
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Revue d'économie industrielle
13
International journal of services and operations management
12
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
11
European review of service economics and management
11
International journal of production research
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
Fokus Dienstleistungsmarketing
10
Marketing theory
10
Schriften zum Produktionsmanagement
10
Journal of business economics : JBE
9
Journal of management studies : JMS
9
Journal of service theory and practice
9
International journal of contemporary hospitality management
8
Journal of operations management
8
Journal of the Operational Research Society : OR
8
Production and operations management : an international journal of the Production and Operations Management Society
8
Public management review
8
Schriften des Forschungsinstituts Freie Berufe
8
SpringerLink / Bücher
8
Der Betrieb
7
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
7
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Source
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ECONIS (ZBW)
15
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15
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1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
Exploring robot service quality priorities for different levels of intimacy with service
Chiang, Ai-Hsuan
;
Chou, Szu-Yu
- In:
Service business
17
(
2023
)
4
,
pp. 913-935
Persistent link: https://www.econbiz.de/10014504669
Saved in:
3
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
4
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
5
Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Lim, Chiehyeon
;
Kim, Ki-Hun
;
Kim, Min-Jun
;
Kim, Kwang-Jae
- In:
Service business
13
(
2019
)
1
,
pp. 51-74
Persistent link: https://www.econbiz.de/10011965824
Saved in:
6
Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik
;
Chirumalla, Koteshwar
;
Oghazi, Pejvak
; …
- In:
Service business
12
(
2018
)
3
,
pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
Saved in:
7
Investigating a revised service transition concept
Benedettini, Ornella
;
Neely, Andy D.
- In:
Service business
12
(
2018
)
4
,
pp. 701-730
Persistent link: https://www.econbiz.de/10011919761
Saved in:
8
A network text analysis of published papers in service business, 2007-2017 : research trends in the service sector
Lee, Sang M.
;
Rha, Jin Sung
- In:
Service business
12
(
2018
)
4
,
pp. 809-831
Persistent link: https://www.econbiz.de/10011919770
Saved in:
9
Value-in-context in crowdfunding ecosystems : how context frames value co-creation
José Quero, María
;
Ventura, Rafael
;
Kelleher, Carol
- In:
Service business
11
(
2017
)
2
,
pp. 405-425
Persistent link: https://www.econbiz.de/10011732388
Saved in:
10
Developing new smart services using integrated morphological analysis : integration of the market-pull and technology-push approach
Geum, Youngjung
;
Jeon, Hongseok
;
Lee, Hakyeon
- In:
Service business
10
(
2016
)
3
,
pp. 531-555
Persistent link: https://www.econbiz.de/10011722355
Saved in:
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