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~accessRights:"restricted"
~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The service industries journal"
~language:"eng"
~language:"fra"
~language:"nld"
~language:"pol"
~person:"Eid, Riyad"
~person:"Park, Jungkun"
~person:"Paul, Justin"
~subject:"Kundenzufriedenheit"
~subject:"Online-Marketing"
~subject:"Vertrauen"
~subject:"Viral marketing"
~type_genre:"Article in journal"
~type_genre:"Government document"
~type_genre:"Textbook"
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Kundenzufriedenheit
Online-Marketing
Vertrauen
Viral marketing
Consumer behaviour
28
Konsumentenverhalten
28
Brand management
11
Markenführung
11
Customer satisfaction
10
Dienstleistungsqualität
9
Service quality
9
Beziehungsmarketing
8
Relationship marketing
8
Brand image
6
Luxury goods
6
Luxusgüter
6
Markenimage
6
Brand
5
Einzelhandel
5
Markenartikel
5
Retail trade
5
Confidence
4
Online retailing
4
Online-Handel
4
Emotion
3
Environmental consciousness
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Internet marketing
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Purchase intention
3
Repurchase intention
3
Satisfaction
3
Social Web
3
Social web
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Armutsbekämpfung
2
Attitude
2
Beschwerdemanagement
2
Brand experience
2
Brand extension
2
Brand loyalty
2
China
2
Complaint management
2
Consumer attitude
2
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Article in journal
Government document
Textbook
Aufsatz in Zeitschrift
14
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English
French
Dutch
Polish
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Eid, Riyad
Park, Jungkun
Paul, Justin
Prentice, Catherine
9
Quach, Sara
8
Rana, Nripendra P.
8
Dwivedi, Yogesh Kumar
7
Söderlund, Magnus
7
Thaichon, Park
7
Akhtar, Nadeem
6
Dhir, Amandeep
5
Hollebeek, Linda D.
5
Jebarajakirthy, Charles
5
Khan, Imran
5
Lombart, Cindy
5
Park, Eunil
5
Seger-Guttmann, Tali
5
Bilgihan, Anil
4
Chakraborty, Shibashish
4
Islam, Jamid Ul
4
Jain, Nikunj Kumar
4
Konuk, Faruk Anıl
4
Louis, Didier
4
Mortimer, Gary
4
Souiden, Nizar
4
Zhang, Yu
4
Baier, Daniel
3
Bala, Pradip Kumar
3
Boateng, Henry
3
Cambra-Fierro, Jesús
3
Chakraborty, Debarun
3
Cheung, Man Lai
3
Dash, Ganesh
3
Fazal-e-Hasan, Syed
3
Ha, Sejin
3
Hinson, Robert
3
Hong, EunPyo
3
Hsu, Maxwell K.
3
Hyun, Hyowon
3
Islam, Tahir
3
Kandampully, Jay
3
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
The service industries journal
International journal of hospitality management
4
Journal of business research : JBR
3
International journal of consumer studies
2
International journal of advertising : the review of marketing communications
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of retail and distribution management
1
International marketing review
1
Journal of advertising research
1
Journal of air transport management
1
Journal of consumer behaviour
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Management international review : MIR ; journal of international business
1
Service business
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
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ECONIS (ZBW)
14
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1
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
2
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
3
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
4
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
5
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
6
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
7
Watching is valuable : consumer views : content consumption on OTT platforms
Chakraborty, Debarun
;
Siddiqui, Mujahid
;
Siddiqui, Aaliyah
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235399
Saved in:
8
Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour
Sharma, Deepika
;
Paul, Justin
;
Dhir, Sanjay
;
Taggar, Rashi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2052-2072
Persistent link: https://www.econbiz.de/10013552967
Saved in:
9
The role of brand experience, brand resonance and brand trust in luxury consumption
Husain, Rehan
;
Paul, Justin
;
Koles, Bernadett
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209656
Saved in:
10
A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention
Park, Jungkun
;
Hyun, Hyowon
;
Toulany Thavisay
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012430623
Saved in:
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