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~accessRights:"restricted"
~isPartOf:"Cornell hospitality quarterly : CQ"
~isPartOf:"International journal of contemporary hospitality management"
~language:"eng"
~language:"fra"
~language:"kaz"
~language:"lit"
~language:"mkd"
~language:"nor"
~language:"und"
~person:"Mattila, Anna S."
~person:"Torres, Edwin N."
~subject:"China"
~subject:"Consumer behaviour"
~subject:"Deutschland"
~subject:"Firm performance"
~subject:"Kapitaleinkommen"
~subject:"Konsumentenverhalten"
~subject:"Monetary policy"
~subject:"Theory"
~subject:"Wirkungsanalyse"
~subject:"Wirtschaftswachstum"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Bibliografie enthalten"
~type_genre:"Collection of articles of several authors"
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China
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Mattila, Anna S.
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Jang, Soocheong
9
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Cornell hospitality quarterly : CQ
International journal of contemporary hospitality management
International journal of hospitality management
20
Journal of business research : JBR
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The Cornell hospitality quarterly
4
The journal of services marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
Journal of retailing and consumer services
2
Journal of service research
2
Journal of service research : JSR
2
Tourism economics : the business and finance of tourism and recreation
2
European journal of marketing
1
Journal of business ethics : JOBE
1
Journal of hospitality and tourism insights
1
Journal of revenue and pricing management
1
Journal of service management
1
Journal of travel and tourism marketing
1
Journal of vacation marketing : an international journal
1
Marketing intelligence & planning
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Services marketing quarterly
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Tourism management : research, policies, practice
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ECONIS (ZBW)
10
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1
Why great service is difficult to achieve : insights from theory and practice
Torres, Edwin N.
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 41-70
Persistent link: https://www.econbiz.de/10014483101
Saved in:
2
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
3
Consumer response to authentic-language versus English-language menu labeling in ethnic dining
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
2
,
pp. 125-134
Persistent link: https://www.econbiz.de/10011865490
Saved in:
4
The effect of assortment pricing on choice and satisfaction : the moderating role of consumer characteristics
Choi, Choongbeom
;
Mattila, Anna S.
;
Upneja, Arun
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
1
,
pp. 6-14
Persistent link: https://www.econbiz.de/10011925100
Saved in:
5
The impact of customer loyalty and restaurant sanitation grades on revisit intention and the importance of narrative information : the case of New York restaurant sanitation gradin...
Kim, Kyungmin
;
Yang, Hyunjoo
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
3
,
pp. 275-284
Persistent link: https://www.econbiz.de/10011912819
Saved in:
6
Reference price and its asymmetric effects on price evaluations : the moderating role of gender
Choi, Choongbeom
;
Joe, Sung Jun
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
2
,
pp. 189-194
Persistent link: https://www.econbiz.de/10011865508
Saved in:
7
The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong
;
Gao, Yixing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
2
,
pp. 203-213
Persistent link: https://www.econbiz.de/10011731140
Saved in:
8
The power of self-service technologies in creating transcendent service experiences : the paradox of extrinsic attributes
Wei, Wei
;
Torres, Edwin N.
;
Hua, Nan
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1599-1618
Persistent link: https://www.econbiz.de/10011732197
Saved in:
9
Guest interactions and the formation of memorable experiences : an ethnography
Torres, Edwin N.
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2132-2155
Persistent link: https://www.econbiz.de/10011567194
Saved in:
10
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Saved in:
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