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Search: subject_exact:"Customer orientation"
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Beziehungsmarketing
35
Relationship marketing
35
Consumer behaviour
25
Konsumentenverhalten
25
Customer satisfaction
14
Kundenzufriedenheit
14
Brand management
10
Markenführung
10
Dienstleistungsqualität
9
Service quality
9
Brand image
8
Markenimage
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Markenartikel
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Social web
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Customer integration
6
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Customer orientation
5
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4
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4
Internet marketing
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Lieferantenmanagement
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Online-Marketing
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Supplier relationship management
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Job satisfaction
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37
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37
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English
37
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Itani, Omar S.
2
Abboud, Liliane
1
Agnihotri, Raj
1
Allen, Peter M.
1
Arli, Denni
1
Armstrong, Christine
1
Atakan, S. Sinem
1
Aziz, Rahila
1
Badrinarayanan, Vishag
1
Banik, Shanta
1
Barnes, Donald C.
1
Beatty, Sharon E.
1
Bowen, Michael
1
Brandão, Amélia Maria Pinto da Cunha
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Brennan, Stacey
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Bruce, Helen L.
1
Burton, Jamie
1
Béal, Mathieu
1
Camoiras-Rodríguez, Zaira
1
Campos, Pimenta, Marco Tulio
1
Capelli, Sonia
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Casidy, Riza
1
Chang, Yaping
1
Chonko, Lawrence B.
1
Chowdhury, Rafi M. M. I.
1
Coelho, Filipe
1
Collier, Joel E.
1
Conduit, Jodie
1
Cox, David
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Cui, Xuebin
1
Currim, Imran S.
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Daunt, Kate L.
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Deshpandé, Rohit
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Dobrzycki, Holly
1
Eisingerich, Andreas Benedikt
1
Evans, Bruce J. W.
1
Feetham, Pamela
1
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Frech, Bernadette
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European journal of marketing
Journal of business research : JBR
479
Journal of retailing and consumer services
466
Industrial marketing management : the international journal for industrial and high-tech firms
243
International journal of hospitality management
190
The journal of services marketing
122
Journal of strategic marketing
98
The journal of business & industrial marketing
94
Journal of the Academy of Marketing Science
86
Journal of hospitality marketing & management
79
Asia Pacific journal of marketing and logistics
78
International journal of contemporary hospitality management
78
Journal of travel and tourism marketing
76
Service business
76
The service industries journal
75
The journal of product & brand management
74
Tourism management : research, policies, practice
74
Marketing intelligence & planning
62
Journal of service management
56
The journal of brand management : an international journal
56
Journal of marketing
54
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
52
Journal of retailing
52
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Technological forecasting & social change : an international journal
51
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
50
Services marketing quarterly
50
Journal of service research
48
Psychology & marketing
47
Journal of business-to-business marketing
43
European journal of operational research : EJOR
42
Journal of promotion management : innovations in planning and applied research
42
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
41
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
41
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
41
International journal of production economics
40
The international review of retail, distribution and consumer research
40
Journal of marketing analytics : JMA
39
International journal of retail and distribution management
38
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
38
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ECONIS (ZBW)
37
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1
The value of psychological ownership : how buy-online-and-pick-up-in-store enhances consumer loyalty
Li, You
;
Chang, Yaping
;
Li, Zhen
;
Geng, Lixiao
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 119-142
Persistent link: https://www.econbiz.de/10014466296
Saved in:
2
Role of brand attachment and satisfaction in driving customer behaviors for durables : a longitudinal study
Guru, Ramesh Roshan Das
;
Paulssen, Marcel
;
Japutra, Arnold
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 217-254
Persistent link: https://www.econbiz.de/10014466299
Saved in:
3
Measuring the intention-behavior gap in service failure and recovery : the moderating roles of failure severity and service recovery satisfaction
Mesquita, José Marcos Carvalho de
;
Shin, Hyunju
; …
- In:
European journal of marketing
57
(
2023
)
7
,
pp. 1826-1853
Persistent link: https://www.econbiz.de/10014342175
Saved in:
4
Reframing online brand community management : consumer conflicts, their consequences and moderation
Dineva, Denitsa
;
Daunt, Kate L.
- In:
European journal of marketing
57
(
2023
)
10
,
pp. 2653-2682
Persistent link: https://www.econbiz.de/10014448573
Saved in:
5
I can't always get what I want : low power, service customer (dis)engagement and wellbeing
Abboud, Liliane
;
Bruce, Helen L.
;
Burton, Jamie
- In:
European journal of marketing
57
(
2023
)
10
,
pp. 2713-2736
Persistent link: https://www.econbiz.de/10014448576
Saved in:
6
Social media managers' customer orientation, service climate and social media followers' willingness to pay : moderated mediation model with triadic data
Varela Neira, Concepción
;
Coelho, Filipe
; …
- In:
European journal of marketing
57
(
2023
)
4
,
pp. 1130-1160
Persistent link: https://www.econbiz.de/10014252257
Saved in:
7
Forms of supplier relationship exploration and distributor performance
Wang, Meng
;
Zhao, Danyang
;
Gu, Flora Fang
- In:
European journal of marketing
57
(
2023
)
4
,
pp. 1161-1185
Persistent link: https://www.econbiz.de/10014252263
Saved in:
8
How and when does top management interaction with customers impact customer satisfaction?
Ifie, Kemefasu
- In:
European journal of marketing
57
(
2023
)
5
,
pp. 1380-1406
Persistent link: https://www.econbiz.de/10014252295
Saved in:
9
Are crowdsourcing announcements signals of customer orientation? : a comparison of consumer responses to product- versus communication-related campaigns
Wen, Xiaohan
;
Atakan, S. Sinem
- In:
European journal of marketing
57
(
2023
)
5
,
pp. 1407-1441
Persistent link: https://www.econbiz.de/10014252298
Saved in:
10
The impact of business-to-business salespeople's social media use on value co-creation and cross/up-selling : the role of social capital
Itani, Omar S.
;
Badrinarayanan, Vishag
;
Rangarajan, Deva
- In:
European journal of marketing
57
(
2023
)
3
,
pp. 683-717
Persistent link: https://www.econbiz.de/10014225997
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