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~isPartOf:"International journal of hospitality management"
~isPartOf:"The service industries journal"
~subject:"Kundenintegration"
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Search: subject:"Value creation"
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Kundenintegration
Betriebliche Wertschöpfung
37
Value creation
37
Customer integration
22
Beziehungsmarketing
19
Relationship marketing
19
Customer value
14
Kundenwert
14
Dienstleistungsqualität
13
Service quality
13
Consumer behaviour
12
Konsumentenverhalten
12
value co-creation
9
Customer satisfaction
8
Kundenzufriedenheit
8
Service-Dominant Logic
7
Service-dominant logic
7
Value co-creation
7
Dienstleistungssektor
6
Hotel industry
6
Hotellerie
6
Service industry
6
Marketing theory
5
Marketingtheorie
5
Dienstleistung
4
Hospital
4
Innovation
4
Krankenhaus
4
Services
4
service-dominant logic
4
Arbeitsverhalten
3
Bibliometrics
3
Bibliometrie
3
Brand management
3
Customer engagement
3
Innovation management
3
Innovationsmanagement
3
Markenführung
3
Robot
3
Roboter
3
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2
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Article
22
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Article in journal
22
Aufsatz in Zeitschrift
22
Language
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English
22
Author
All
Horbel, Chris
2
Perdue, Richard R.
2
Popp, Bastian
2
Shin, Hakseung
2
Woratschek, Herbert
2
Ahn, Jiseon
1
Alqayed, Yosef
1
Antwi, Samuel
1
Arici, Hasan Evrim
1
Back, Ki-Joon
1
Baek, Wooyeul
1
Balaji, M. S.
1
Boadi, Eric Kofi
1
Boadi, Evans Asante
1
Busser, James A.
1
Byon, Kevin K.
1
Canhoto, Ana Isabel Domingos
1
Castillo, Daniela
1
Chan, Eric S. W.
1
Chathoth, Prakash K.
1
Choi, Laee
1
DeFranco, Agnes
1
Dennis, Charles
1
Drennan, Judy
1
Foroudi, Mohammad Mahdi
1
Foroudi, Pantea
1
Hamby, Anne
1
Harrington, Robert J.
1
He, Zheng
1
Jahromi, Melissa Farboudi
1
Jha, Subhash
1
Jiang, Yangyang
1
Kim, Kyungyeol
1
Kizildag, Murat
1
Kooli, Kaouther
1
Köseoglu, Mehmet Ali
1
Lee, Choong-Ki
1
Li, Dongmei
1
Lin, Chong-Wei
1
Lin, Pearl M. C.
1
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Published in...
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International journal of hospitality management
The service industries journal
Journal of business research : JBR
55
Industrial marketing management : the international journal for industrial and high-tech firms
37
Journal of retailing and consumer services
23
Journal of strategic marketing
16
The journal of services marketing
16
The journal of business & industrial marketing
14
Service business
13
Technological forecasting & social change : an international journal
12
Marketing theory
11
Tourism management : research, policies, practice
10
International journal of contemporary hospitality management
9
Journal of service theory and practice : JSTP
9
Public management review
9
SpringerLink / Bücher
9
Journal of service management
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Journal of marketing management : JMM ; journal of the Academy of Marketing
7
European management journal
5
International journal of project management : the journal of The International Project Management Association
5
International review on public and non-profit marketing
5
Journal of business-to-business marketing
5
Journal of service theory and practice
5
The TQM journal : the international review of organizational improvement
5
Tourism management perspectives : TMP
5
Tourism planning & development
5
European Sport management quarterly : ESMQ
4
European journal of international management : EJIM
4
European journal of marketing
4
International journal of production economics
4
Journal of service research
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Psychology & marketing
4
Services marketing quarterly
4
AMS review : official publication of the Academy of Marketing Science
3
Asia Pacific business review
3
Business horizons
3
Electronic markets : the international journal on networked business
3
International journal of bank marketing
3
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ECONIS (ZBW)
22
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1
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22
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date (oldest first)
1
Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
2
Enhancing value co-creation behaviour in digital peer-to-peer platforms : an integrated approach
Alqayed, Yosef
;
Foroudi, Pantea
;
Kooli, Kaouther
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013185237
Saved in:
3
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
4
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
5
The dark side of AI-powered service interactions : exploring the process of co-destruction from the customer perspective
Castillo, Daniela
;
Canhoto, Ana Isabel Domingos
;
Said, …
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 900-925
Persistent link: https://www.econbiz.de/10012695298
Saved in:
6
Understanding value-creating practices in social media-based brand communities
Sorensen, Anne
;
Drennan, Judy
- In:
The service industries journal
37
(
2017
)
15/16
,
pp. 986-1007
Persistent link: https://www.econbiz.de/10011848008
Saved in:
7
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
8
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
9
Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
10
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
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