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~isPartOf:"Journal of international trade & commerce"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"Kundenzufriedenheit"
~subject:"Satisfaction"
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Kundenzufriedenheit
Satisfaction
Emotion
50
Consumer behaviour
24
Konsumentenverhalten
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Tourism
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Tourismus
22
Holiday behaviour
19
Tourism industry
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Australien
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Huan, Tzung-cheng
2
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Avci, Turgay
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Casadesús, Martí
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Cervera-Taulet, Amparo
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Journal of international trade & commerce
Tourism management perspectives : TMP
International journal of hospitality management
40
Journal of retailing and consumer services
25
Journal of business research : JBR
20
Journal of travel and tourism marketing
14
Journal of hospitality marketing & management
13
The journal of services marketing
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Tourism management : research, policies, practice
9
International journal of contemporary hospitality management
8
Psychology & marketing
8
Service business
8
The service industries journal
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
European journal of marketing
5
Journal of air transport management
5
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
5
Services marketing quarterly
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of happiness and development
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
International review on public and non-profit marketing
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service theory and practice : JSTP
4
Total quality management & business excellence
4
Tourism review
4
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
3
European journal of marketing : EJM
3
Global business review
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business excellence : IJBEX
3
Journal of business ethics : JOBE
3
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
3
Journal of destination marketing & management
3
Journal of economic behavior & organization : JEBO
3
Journal of economic psychology : research in economic psychology and behavioral economics
3
Journal of financial services marketing
3
Journal of marketing analytics : JMA
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ECONIS (ZBW)
18
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11
The effects of employee service on reuse intention in upscale restaurant service setting : the moderating effect of spatial proximity
Choi, Chul-Jae
;
Ham, Jeong-Min
;
Min, Dae-Gyu
- In:
Journal of international trade & commerce
16
(
2020
)
2
,
pp. 71-89
Persistent link: https://www.econbiz.de/10012592180
Saved in:
12
Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet
;
Olugbade, Olusegun A.
;
Avci, Turgay
; …
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
Saved in:
13
Delightful tourism experiences : a cognitive or affective matter?
Escobar Rivera, Dalilis
;
Casadesús, Martí
;
Simon, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012129007
Saved in:
14
Testing the role of tourists' emotional experiences in predicting destination image, satisfaction, and behavioral intentions : a case of wellness tourism
Sharma, Pramodita
;
Nayak, Jogendra Kumar
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 41-52
Persistent link: https://www.econbiz.de/10011942412
Saved in:
15
Improving airport services using sentiment analysis of the websites
Gitto, Simone
;
Mancuso, Paolo
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 132-136
Persistent link: https://www.econbiz.de/10011706135
Saved in:
16
Factors affecting resto-bar customer satisfaction : imperatives for Philippine restaurateurs pursuing repatronage
Inocencio, Ma. Josephine E.
;
Madamba, Jeanette Angeline …
- In:
Journal of international trade & commerce
12
(
2016
)
3
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011796117
Saved in:
17
A critical evaluation of sustainable tourism from the integrated perspective : conducting moderated-mediation analysis
Liu, Chih-Hsing Sam
;
Horng, Jeou-Shyan
;
Chou, Sheng-Fang
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 43-50
Persistent link: https://www.econbiz.de/10011415013
Saved in:
18
Disappointment in tourism : perspectives on tourism destination management
Michalkó, Gábor
;
Irimiás, Anna
;
Timothy, Dallen J.
- In:
Tourism management perspectives : TMP
16
(
2015
),
pp. 85-91
Persistent link: https://www.econbiz.de/10011415023
Saved in:
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