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~accessRights:"restricted"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Baier, Daniel"
~person:"Campagno, Cristiana"
~person:"Söderlund, Magnus"
~subject:"Arbeitszufriedenheit"
~subject:"Electronic Commerce"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
~type_genre:"Hochschulschrift"
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Arbeitszufriedenheit
Electronic Commerce
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Customer satisfaction
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Kundenzufriedenheit
10
Dienstleistungsqualität
7
Service quality
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Einzelhandel
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Aesthetic quality
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Artificial intelligence
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Baier, Daniel
Campagno, Cristiana
Söderlund, Magnus
Duan, Yongrui
3
Akram, Umair
2
Ansari, Aisha Rehman
2
Bala, Pradip Kumar
2
Bashir, Shahid
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Beckers, Joris
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Brusch, Ines
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Chakraborty, Shibashish
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Fedoseeva, Svetlana
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Jia, Qing-Dan
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Lobel Trong Thuy Tran
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Mainardes, Emerson Wagner
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Pantano, Eleonora
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Pizzi, Gabriele
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Ramadan, Zahy B.
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Rese, Alexandra
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Rita, Paulo
2
Rosengren, Sara
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Salminen, Joni
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Scarpi, Daniele
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Srivastava, Abhishek
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Su, Jiafu
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Verhetsel, Ann
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Xiao, Yan
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Zhang, Yu
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Journal of retailing and consumer services
Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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1
Care management to improve retail customers' and employees' satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
Saved in:
2
Does sustainability really matter to consumers? : assessing the importance of online shop and apparel product attributes
Rausch, Theresa
;
Baier, Daniel
;
Wening, Stefanie
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012665865
Saved in:
3
How to increase multichannel shopping satisfaction? : an adapted Kano based stage-gate approach to select new technologies
Baier, Daniel
;
Rese, Alexandra
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012389991
Saved in:
4
The proactive employee on the floor of the store and the impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 46-53
Persistent link: https://www.econbiz.de/10011883136
Saved in:
5
Employee display of burnout in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 168-176
Persistent link: https://www.econbiz.de/10011729830
Saved in:
6
Enhancing the online decision-making process by using augmented reality : a two country comparison of youth markets
Pantano, Eleonora
;
Rese, Alexandra
;
Baier, Daniel
- In:
Journal of retailing and consumer services
38
(
2017
),
pp. 81-95
Persistent link: https://www.econbiz.de/10011743166
Saved in:
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