//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Services marketing quarterly"
~subject:"Lieferantenmanagement"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer orientation"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Lieferantenmanagement
Beziehungsmarketing
50
Relationship marketing
50
Consumer behaviour
33
Konsumentenverhalten
33
Customer satisfaction
26
Dienstleistungsqualität
26
Kundenzufriedenheit
26
Service quality
26
Customer service
7
Kundenservice
7
customer satisfaction
7
Customer integration
6
Kundenintegration
6
Supplier relationship management
6
customer loyalty
6
loyalty
6
satisfaction
6
Beschwerdemanagement
5
Brand image
5
Brand management
5
Complaint management
5
Confidence
5
Markenführung
5
Markenimage
5
USA
5
United States
5
Vertrauen
5
Betriebliche Wertschöpfung
4
Einzelhandel
4
Emotion
4
Retail trade
4
Social Web
4
Social web
4
Telecommunications industry
4
Telekommunikationssektor
4
Value creation
4
relationship marketing
4
Brand
3
Customer value
3
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Torres, Ivonne M.
2
Zúñiga, Miguel Ángel
2
Bautista, Reynaldo
1
Fazli-Salehi, Reza
1
Lee, Younghan
1
Madadi, Rozbeh
1
Mostert, Pierre
1
Phi Van Nguyen Thanh
1
Raciti, Maria M.
1
Steyn, Derik
1
Thaichon, Park
1
Xuan Nhi Nguyen
1
more ...
less ...
Published in...
All
Services marketing quarterly
Industrial marketing management : the international journal for industrial and high-tech firms
139
Journal of business research : JBR
66
The journal of business & industrial marketing
59
Journal of business-to-business marketing
29
The journal of services marketing
17
Journal of the Academy of Marketing Science
14
Journal of strategic marketing
13
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
Journal of personal selling & sales management : JPSSM
11
Service business
11
Journal of marketing
9
Journal of retailing and consumer services
9
International journal of production economics
8
Journal of purchasing and supply management
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
Journal of customer behaviour
6
Marketing theory
6
The international journal of logistics management
6
International journal of project management : the journal of The International Project Management Association
5
Journal of marketing management : JMM ; journal of the Academy of Marketing
5
Total quality management & business excellence
5
Asia Pacific journal of marketing and logistics
4
European journal of marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of hospitality management
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of procurement management
4
International journal of production research
4
Journal of Inter-Organizational Relationships
4
Journal of service research : JSR
4
Marketing intelligence & planning
4
The international journal of bank marketing : IJBM
4
The journal of personal selling & sales management : JPSSM
4
Business horizons
3
Developing digital marketing : relationship perspectives
3
Die Betriebswirtschaft : DBW
3
International journal of business innovation and research : IJBIR
3
International journal of retail & distribution management
3
Inventi impact: retailing & consumer services
3
more ...
less ...
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Is love extendable to relationship marketing and supply chain management?
Madadi, Rozbeh
;
Torres, Ivonne M.
;
Zúñiga, Miguel Ángel
- In:
Services marketing quarterly
43
(
2022
)
3
,
pp. 374-388
Persistent link: https://www.econbiz.de/10013352810
Saved in:
2
Well-timed social-emotional support can enhance consumer-to-business relationships
Raciti, Maria M.
- In:
Services marketing quarterly
43
(
2022
)
1
,
pp. 17-31
Persistent link: https://www.econbiz.de/10012801853
Saved in:
3
A sales approach to key account management (KAM) : toward a unified view of KAM deployment and operationalization
Fazli-Salehi, Reza
;
Torres, Ivonne M.
;
Zúñiga, Miguel …
- In:
Services marketing quarterly
42
(
2021
)
3/4
,
pp. 234-252
Persistent link: https://www.econbiz.de/10012650015
Saved in:
4
Customer-perceived value in long-term buyer-supplier relationships : the general B2B insurance sector
Xuan Nhi Nguyen
;
Thaichon, Park
;
Phi Van Nguyen Thanh
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 48-65
Persistent link: https://www.econbiz.de/10012179156
Saved in:
5
Relationship intention and length of customer-firm associations in two emerging markets
Mostert, Pierre
;
Steyn, Derik
;
Bautista, Reynaldo
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 175-192
Persistent link: https://www.econbiz.de/10011940188
Saved in:
6
Relationship quality and its causal link to service value, satisfaction, and word-of-mouth
Lee, Younghan
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 171-184
Persistent link: https://www.econbiz.de/10011537851
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->