//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"The journal of services marketing"
~language:"eng"
~subject:"Canada"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
~type_genre:"Country report"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Canada
Konsumentenverhalten
Consumer behaviour
142
Beziehungsmarketing
122
Relationship marketing
122
Service quality
112
Dienstleistungsqualität
111
Customer satisfaction
98
Kundenzufriedenheit
98
Customer service
44
Dienstleistungssektor
44
Service industry
44
Kundenservice
43
Well-being
41
Services
39
Dienstleistung
37
Customer integration
31
Kundenintegration
31
Social Web
28
Social web
28
Satisfaction
27
Emotion
25
Customer experience
24
Betriebliche Wertschöpfung
22
Transformative service research
22
Value creation
22
Service encounter
20
Einzelhandel
19
Retail trade
19
Zufriedenheit
19
Lebensqualität
18
Lieferantenmanagement
18
Quality of life
18
Supplier relationship management
18
Transformative
17
Brand management
16
Markenführung
16
Servicescape
16
Viral marketing
16
Virales Marketing
16
Arbeitszufriedenheit
15
more ...
less ...
Online availability
All
Undetermined
Free
3
Type of publication
All
Article
142
Type of publication (narrower categories)
All
Article in journal
Country report
Aufsatz in Zeitschrift
142
Language
All
English
Author
All
Hollebeek, Linda D.
4
Mattila, Anna S.
4
Klaus, Philipp
3
Alkire, Linda
2
Beatson, Amanda
2
Benoit, Sabine
2
Bock, Dora Elizabeth
2
Bruce, Helen L.
2
Das, Gopal
2
Dodds, Sarah
2
Gilboa, Shaked
2
Greer, Dominique A.
2
Huang, Yu-Shan
2
Kim, Jong Min
2
Medler-Liraz, Hana
2
Minton, Elizabeth A.
2
Mitchell, Vincent-Wayne
2
Mulcahy, Rory
2
Palakshappa, Nitha
2
Rosenbaum, Mark
2
Schuster, Lisa
2
Seger-Guttmann, Tali
2
Tram-Anh Ngoc Pham
2
Vilnai-Yavetz, Iris
2
Wu, Luorong
2
Abbasi, Amir Zaib
1
Ahmad, Hassan
1
Ahn, Kwanghoon
1
Akareem, Husain Salilul
1
Akbar, Payam
1
Aksoy, Lerzan
1
Aldas-Manzano, Joaquin
1
Ali, Ameer
1
Ali, Fayaz
1
Almanza, Barbara
1
Altobello, Suzanne
1
Alvarado, Janice
1
Anaya, Gerardo Joel
1
Attari, Amin
1
Baillod, Chloé
1
more ...
less ...
Published in...
All
The journal of services marketing
Journal of retailing and consumer services
1,534
Journal of business research : JBR
1,454
International journal of hospitality management
518
International journal of consumer studies
320
Asia Pacific journal of marketing and logistics
280
Psychology & marketing
249
The journal of product & brand management
230
Technological forecasting & social change : an international journal
226
Tourism management : research, policies, practice
222
Management science : journal of the Institute for Operations Research and the Management Sciences
216
Journal of marketing communications
215
Journal of travel and tourism marketing
215
International journal of contemporary hospitality management
194
Journal of international consumer marketing
194
Journal of Islamic marketing
193
The journal of brand management : an international journal
193
International journal of advertising : the review of marketing communications
191
Journal of retailing
180
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
178
Journal of hospitality marketing & management
166
Journal of promotion management : innovations in planning and applied research
160
Journal of marketing management : JMM ; journal of the Academy of Marketing
158
The international review of retail, distribution and consumer research
156
Journal of the Academy of Marketing Science
151
Journal of strategic marketing
149
Marketing intelligence & planning
148
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
145
Food policy : economics planning and politics of food and agriculture
144
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
144
Marketing letters : a journal of research in marketing
139
Journal of marketing
137
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
136
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
134
Journal of internet commerce
131
Journal of economic behavior & organization : JEBO
129
Journal of fashion marketing and management
129
Journal of business ethics : JOBE
128
Tourism management perspectives : TMP
126
Journal of global marketing
120
more ...
less ...
Source
All
ECONIS (ZBW)
142
Showing
1
-
10
of
142
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
2
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
3
Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
;
Mitchell, Vincent-Wayne
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 344-368
Persistent link: https://www.econbiz.de/10014516048
Saved in:
4
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
5
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
6
Shaping brand attitudes through sustainability practices : a TSR approach
Jagani, Sandeep
;
Saboorideilami, Vafa
;
Tarannum, Saraf
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 369-382
Persistent link: https://www.econbiz.de/10014516054
Saved in:
7
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
8
Antecedents and consequences of consumer hope for digital payment apps services
Bapat, Dhananjay
;
Khandelwal, Rahul
- In:
The journal of services marketing
37
(
2023
)
1
,
pp. 110-127
Persistent link: https://www.econbiz.de/10013542908
Saved in:
9
Can you ask "too much" of your customers?
Landers, V. Myles
;
Gabler, Colin B.
;
Hardman, Haley E.
; …
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 531-546
Persistent link: https://www.econbiz.de/10014276929
Saved in:
10
Collaborative space : framework for collaborative consumption and the sharing economy
Akbar, Payam
;
Hoffmann, Stefan
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 496-509
Persistent link: https://www.econbiz.de/10014276926
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->