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~accessRights:"restricted"
~language:"eng"
~person:"Han, Heesup"
~person:"Hollebeek, Linda D."
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Consumer behaviour
Dienstleistungsqualität
Konsumentenverhalten
120
Beziehungsmarketing
69
Relationship marketing
69
Customer satisfaction
55
Kundenzufriedenheit
55
Holiday behaviour
45
Urlaubsverhalten
45
Tourism
44
Tourismus
44
Hotel industry
38
Hotellerie
38
Service quality
37
Brand management
35
Markenführung
35
Tourism industry
31
Tourismuswirtschaft
31
Brand image
25
Markenimage
25
Customer integration
22
Kundenintegration
22
Tourism marketing
18
Tourismusmarketing
18
Satisfaction
17
Emotion
15
Coronavirus
14
Corporate Social Responsibility
13
Corporate social responsibility
13
Customer engagement
13
Environmental consciousness
13
Environmental management
13
Social Web
13
Social web
13
Umweltbewusstsein
13
Umweltmanagement
13
Airline
12
Brand
12
Confidence
12
Cruise
12
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7
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Article
128
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1
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Article in journal
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129
Aufsatz im Buch
3
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3
Aufsatzsammlung
2
research-article
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Case study
1
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Language
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English
Author
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Han, Heesup
Hollebeek, Linda D.
Mattila, Anna S.
67
Septianto, Felix
56
Paul, Justin
54
Dwivedi, Yogesh Kumar
50
Loureiro, Sandra Maria Correia
45
Thaichon, Park
42
Kim, Jungkeun
39
Phau, Ian
38
Ko, Eunju
35
Kim, Seongseop
34
Lusk, Jayson L.
34
Rana, Nripendra P.
33
Wu, Luorong
33
Law, Chun Hung Roberts
31
Park, Jungkun
31
Prentice, Catherine
31
Balaji, M. S.
30
Japutra, Arnold
30
Nayga, Rodolfo M.
30
So, Kevin Kam Fung
30
Ahn, Jiseon
28
Grewal, Dhruv
28
Hwang, Jinsoo
28
Wong, IpKin Anthony
28
Jang, Soocheong
27
Jebarajakirthy, Charles
27
Prashar, Sanjeev
27
Quach, Sara
27
Vrontis, Demetris
27
Dhir, Amandeep
26
Line, Nathaniel D.
26
Liu, Qing
26
Rahman, Zillur
26
Ko, Yong Jae
25
Sharma, Piyush
25
Sreejesh, S.
25
Arli, Denni
24
Bang, Nguyen
24
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Journal of travel and tourism marketing
35
International journal of hospitality management
23
Journal of retailing and consumer services
11
Journal of hospitality marketing & management
6
Tourism management : research, policies, practice
6
International journal of contemporary hospitality management
5
The journal of services marketing
4
Tourism management perspectives : TMP
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of vacation marketing
3
Marketing intelligence & planning
3
Psychology & marketing
3
Tourism and hospitality research : the surrey quarterly review
3
Journal of business research : JBR
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of service management
2
Journal of service research
2
Asia Pacific journal of marketing and logistics
1
European business review
1
International journal of physical distribution and logistics management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of advertising
1
Journal of air transport management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of service theory and practice : JSTP
1
The journal of consumer marketing
1
The journal of product & brand management
1
The service industries journal
1
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ECONIS (ZBW)
129
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1
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10
of
129
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date (oldest first)
1
Boosting customers' impulsive buying tendency in live-streaming commerce : the role of customer engagement and deal proneness
Luo, Xi
;
Hwa, Jacky Cheah Jun
;
Hollebeek, Linda D.
;
Lim …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462186
Saved in:
2
Determinants of traveler intention toward animal ethics in tourism : developing a causal recipe combining cognition, affect, and norm factors
Walanchalee Wattanacharoensil
;
Pipatpong Fakfare
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457585
Saved in:
3
Does central bank digital currency (CBDC) payment create the opportunity for the tourism industry?
Kim, Jinkyung Jenny
;
Kim, Seongseop
;
Hailu, Tadesse Bekele
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
6
,
pp. 1113-1129
Persistent link: https://www.econbiz.de/10014633848
Saved in:
4
Engaging consumers through artificially intelligent technologies : systematic review, conceptual model, and further research
Hollebeek, Linda D.
;
Menidjel, Choukri
;
Sarstedt, Marko
; …
- In:
Psychology & marketing
41
(
2024
)
4
,
pp. 880-898
Persistent link: https://www.econbiz.de/10014519048
Saved in:
5
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
6
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
7
How leaders exploited the frontline hospitality employees through distress and service sabotage?
Akram, Zubair
;
Chaudhary, Swati
;
Akram, Umair
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 252-271
Persistent link: https://www.econbiz.de/10014513639
Saved in:
8
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
9
Refining hospitality in a post-pandemic landscape : tourist food choices through a latent class nested logit lens
Zhou, Heng
;
Song, Chunyu
;
Chi, Xiaoting
;
Li, Weiwei
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457837
Saved in:
10
Social media marketing activities, customer engagement, and customer stickiness : a longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
; …
- In:
Psychology & marketing
41
(
2024
)
7
,
pp. 1597-1613
Persistent link: https://www.econbiz.de/10014555633
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