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~accessRights:"restricted"
~language:"eng"
~subject:"Job performance"
~subject:"Relationship marketing"
~subject:"Workforce"
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Search: subject_exact:"Kurdirektorinnen"
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Subject
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Job performance
Relationship marketing
Workforce
Tourism employees
397
Tourismusberufe
397
Hotel industry
309
Hotellerie
309
Arbeitszufriedenheit
188
Job satisfaction
188
Arbeitskräfte
108
Arbeitsverhalten
101
Work behaviour
101
Employee retention
83
Mitarbeiterbindung
83
Dienstleistungsqualität
82
Service quality
82
Leistungsmotivation
59
Work motivation
59
Customer satisfaction
51
Kundenzufriedenheit
51
Stress
49
Work stress
49
Emotion
48
Arbeitsmobilität
43
Labour mobility
43
Arbeitsleistung
40
Human Resource Management
40
Personalmanagement
40
Hospitality industry
38
Gastgewerbe
37
Hotel employees
36
Gastronomie
35
Restaurant industry
35
Beziehungsmarketing
33
Consumer behaviour
32
Konsumentenverhalten
32
Coronavirus
31
Managers
28
Customer service
27
Führungskräfte
27
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22
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Article
149
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
149
Aufsatz in Zeitschrift
149
Language
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English
Author
All
Karatepe, Osman M.
19
Kim, Seongseop
5
Jung, Hyo Sun
4
Yoon, Hye Hyun
4
Golubovskaya, Maria
3
Han, Heesup
3
Kim, Peter Beomcheol
3
Kim, Taegoo
3
Okumus, Bendegul
3
Solnet, David
3
Wong, Antony King Fung
3
Ali, Faizan
2
Ampofo, Emmanuel Twumasi
2
Babakus, Emin
2
Bonn, Mark Andrew
2
Boǧan, Erhan
2
Bufquin, Diego
2
Chen, Han
2
Daskin, Mustafa
2
Dedeoğlu, Bekir Bora
2
El-Bayoumi Salem, Islam
2
Fan, Fang
2
Farmaki, Anna
2
Hai, Shenyang
2
Hassannia, Raheleh
2
Hsieh, Hungchen
2
Ji, Yingchao
2
Kim, Min-Seong
2
King, Brian
2
Lee, Gyehee
2
Lee, JungHoon
2
Ma, Emily
2
Ni, Yensen
2
Ok, Chihyung
2
Olugbade, Olusegun A.
2
Orlowski, Marissa
2
Ozturk, Anastasia
2
Park, In-Jo
2
Park, Jeong-Yeol
2
Rezapouraghdam, Hamed
2
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International journal of hospitality management
46
International journal of contemporary hospitality management
26
Journal of hospitality marketing & management
9
Tourism management perspectives : TMP
9
Tourism management : research, policies, practice
5
Journal of hospitality and tourism insights
4
Service business
4
The service industries journal
4
Journal of business research : JBR
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
The Cornell hospitality quarterly
3
Tourism and hospitality research : the surrey quarterly review
3
The journal of services marketing
2
Tourism and hospitality research : THR
2
Asia-Pacific journal of business administration
1
Benchmarking : an international journal
1
Economic research
1
Employee relations
1
EuroMed journal of business
1
Gender in management : an international journal
1
Human resource development international : HRDI
1
International journal of business and economics research : IJBER
1
International journal of internet marketing and advertising : IJIMA
1
International journal of law and management : IJLMA
1
International journal of learning and change : IJLC
1
International journal of productivity and quality management : IJPQM
1
International journal of public sector performance management : IJPSPM
1
Inventi impact: service sector
1
Journal of air transport management
1
Journal of business ethics : JOBE
1
Journal of family business management : JFBM
1
Journal of revenue and pricing management
1
Journal of service management
1
Journal of service research
1
Journal of service research : JSR
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management and organization review : MOR ; the official journal of The International Association for Chinese Management Research
1
Middle East journal of management : MEJM
1
South Asian journal of human resources management
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
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141
The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria
Karatepe, Osman M.
;
Olugbade, Olusegun A.
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2350-2371
Persistent link: https://www.econbiz.de/10011567348
Saved in:
142
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1992-2012
Persistent link: https://www.econbiz.de/10011624205
Saved in:
143
The followership of hotel employees and the relationship between occupational burnout, job stress, and customer orientation : targeting the hotel service providers at luxury hotels
Kang, Jae-wan
;
Heo, Jeong-ho
;
Kim, Joon-ho
- In:
Tourism and hospitality research : the surrey quarterly …
16
(
2016
)
4
,
pp. 345-358
Persistent link: https://www.econbiz.de/10011628857
Saved in:
144
Employees' use of mobile devices and their perceived outcomes in the workplace : a case of luxury hotel
Jeong, Miyoung
;
Lee, Minwoo
;
Nagesvaran, Balendra
- In:
International journal of hospitality management
57
(
2016
),
pp. 40-51
Persistent link: https://www.econbiz.de/10011581230
Saved in:
145
Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
Saved in:
146
Linking polychronicity to hotel frontline employees' job outcomes : do control variables make a difference
Daskin, Mustafa
- In:
EuroMed journal of business
11
(
2016
)
2
,
pp. 162-180
Persistent link: https://www.econbiz.de/10011591647
Saved in:
147
Workplace fun for better team performance : focus on frontline hotel employees
Han, Heesup
;
Kim, Wansoo
;
Jeong, Chul
- In:
International journal of contemporary hospitality management
28
(
2016
)
7
,
pp. 1391-1416
Persistent link: https://www.econbiz.de/10011596061
Saved in:
148
Cultivating service-oriented citizenship behavior among hotel employees : the instrumental roles of training and compensation
Nasurdin, Aizzat Mohd.
;
Noor Hazlina Ahmad
;
Ling, Tan Cheng
- In:
Service business
9
(
2015
)
2
,
pp. 343-360
Persistent link: https://www.econbiz.de/10011384273
Saved in:
149
Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung
;
Jung, Dong-il
;
Lee, Jung Seung
- In:
Service business
7
(
2013
)
4
,
pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
Saved in:
150
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
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