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~accessRights:"restricted"
~subject:"Customer satisfaction"
~subject:"Data envelopment analysis"
~subject:"Dienstleistungsqualität"
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Customer satisfaction
Data envelopment analysis
Dienstleistungsqualität
Flughafen
679
Airport
668
Luftverkehr
226
Air transport
222
Airline
113
Fluggesellschaft
113
Theorie
86
Theory
86
Air passenger transport
57
Passagierluftverkehr
57
Luftverkehrspolitik
53
Air transport policy
52
Service quality
52
Airports
50
Airport management
47
Linienverkehr
46
Scheduled transport
46
Kundenzufriedenheit
45
Scheduling problem
43
Scheduling-Verfahren
43
Welt
40
World
40
Consumer behaviour
38
Flughafenmanagement
38
Konsumentenverhalten
38
Technical efficiency
38
Technische Effizienz
38
Capacity planning
37
Competition
37
Kapazitätsplanung
37
Wettbewerb
37
Data-Envelopment-Analyse
36
USA
33
United States
33
Tourism
29
Privatization
28
Low-cost strategy
27
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Martín, Juan Carlos
4
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3
Gomes, Carlos Francisco
3
Zapata-Aguirre, Sandra
3
Ali, Faizan
2
Bezerra, George C. L.
2
Bogicevic, Vanja
2
Bujisic, Milos
2
Cebeci, Halil İbrahim
2
Chang, Young-Tae
2
Cobanoglu, Cihan
2
Del Chiappa, Giacomo
2
Giokas, Dimitrios
2
Güner, Samet
2
Han, Heesup
2
Hong, Seock-Jin
2
Lehmann, Claudia
2
Liu, Dan
2
Lohmann, Guilherme
2
Silva, Jorge
2
Wanke, Peter
2
Yang, Wan
2
Zhang, Yahua
2
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1
Acheampong, Audrey
1
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1
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1
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1
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1
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1
Apichat Sopadang
1
Arasli, Furkan
1
Arasli, Hüseyin
1
Arora, Mohit
1
Atalık, Özlem
1
Bakır, Mahmut
1
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Journal of air transport management
48
Journal of retailing and consumer services
4
Journal of travel and tourism marketing
3
Omega : the international journal of management science
3
Tourism management perspectives : TMP
3
Transportation research / E : an international journal
3
Research in transportation economics
2
SpringerLink / Bücher
2
Technological forecasting & social change : an international journal
2
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1
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1
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1
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1
International journal of logistics systems and management : IJLSM
1
International journal of services and operations management : IJSOM
1
International journal of transport economics : IJTE
1
Journal of Asia Business Studies
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of international trade & commerce
1
Journal of marketing analytics : JMA
1
Journal of transport economics & policy : JTEP
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Markt- und Unternehmensentwicklung / Markets and Organisations
1
Markt- und Unternehmensentwicklung Markets and Organisations
1
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1
Scandinavian journal of hospitality and tourism
1
Schriftenreihe Logistikforschung
1
Serbian journal of management : an international journal for theory and practice of management science ; SJM
1
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1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Springer eBook Collection
1
The international journal of productivity and performance management : IJPPM
1
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
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1
How new technology impacts airport's service quality and behavioral intentions
Hong, Seock-Jin
;
Purtell, Clinton
;
Chung, Jin-young
; …
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 235-251
Persistent link: https://www.econbiz.de/10014513638
Saved in:
2
The nexus between corporate social responsibility of airports and passenger satisfaction : a cross-country study
Alam, Fahad
;
Yang, Qing
;
Bandara, Yapa Mahinda
;
Ahmad, Nisar
- In:
Corporate social responsibility and environmental management
31
(
2024
)
3
,
pp. 2454-2473
Persistent link: https://www.econbiz.de/10014531414
Saved in:
3
Airport service quality perception and flight delays : examining the influence of psychosituational latent traits of respondents in passenger satisfaction surveys
Oliveira, Alessandro Vinícius Marques de
;
Oliveira, …
- In:
Research in transportation economics
102
(
2023
),
pp. 1-24
Persistent link: https://www.econbiz.de/10014558740
Saved in:
4
Has passenger satisfaction at airports changed with the onset of COVID-19? : the case of Seville Airport (Spain)
Lopez-Valpuesta, Lourdes
;
Casas-Albala, Diana
- In:
Journal of air transport management
108
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310478
Saved in:
5
The effect of airport efficiency on air traffic, using DEA and multilateral resistance terms gravity models
Jo, Ah-Hyun
;
Chang, Young-Tae
- In:
Journal of air transport management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310495
Saved in:
6
Developing a passenger-centered airport : a case study of Urumqi airport in Xinjiang, China
Cao, Mengfei
;
Li, Linbo
;
Zhang, Yahua
- In:
Journal of air transport management
108
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014310504
Saved in:
7
The effect of airline dominance on airport performance : empirical evidence from medium-sized European airports
Weekx, Simon
;
Buyle, Sven
- In:
Journal of air transport management
107
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014322036
Saved in:
8
Nordic Airports' service quality attributes : themes in online reviews
Arasli, Hüseyin
;
Saydam, Mehmet Bahri
;
Jafari, Kaveh
; …
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
2/3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10014439088
Saved in:
9
Assessing the dynamic efficiency and technology gap of airports under different ownerships : a union dynamic NDEA approach
Yu, Ming-miin
;
Rakshit, Ipsita
- In:
Omega : the international journal of management science
119
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014444538
Saved in:
10
Antecedents and outcomes of use experience of airport service robot : the stimulus-organism-response (S-O-R) framework
Chen, Ching-fu
;
V. G., Girish
- In:
Journal of vacation marketing
29
(
2023
)
4
,
pp. 570-583
Persistent link: https://www.econbiz.de/10014382459
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