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~subject:"Customer satisfaction"
~subject:"Virales Marketing"
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Customer satisfaction
Virales Marketing
Website
798
Consumer behaviour
365
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Online-Marketing
330
Internet marketing
323
Electronic Commerce
287
E-commerce
283
Online retailing
277
Online-Handel
277
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159
Social web
159
Kundenzufriedenheit
139
Dienstleistungsqualität
133
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124
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54
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Khan, Mohammed Naved
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Baidoun, Samir D.
2
Barrio-García, Salvador del
2
Bhatt, Ruchi
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Bhattacharya, Arijit
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Che, Tong
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Dhingra, Sanjay
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2
Jeong, Miyoung
2
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Kim, Joonhyeong Joseph
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Kiran, Ravi
2
Kumar, Vikas
2
Menon, Balakrishnan
2
Pereira, Hélia Gonçalves
2
Rahman, Obaidur
2
Rita, Paulo
2
Salem, Mohammed Z.
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Salgueiro, Maria de Fátima
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Shankar, Amit
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2
Sun, Jin
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Tandon, Urvashi
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Adriana, Lupșa-Tătaru Dana
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Agag, Gomaa M.
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Ageeva, Elena
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Journal of retailing and consumer services
14
Journal of internet commerce
9
Journal of travel and tourism marketing
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of contemporary hospitality management
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of public sector performance management : IJPSPM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Service business
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Tourism management : research, policies, practice
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African journal of science, technology, innovation and development : AJSTID
3
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Asia Pacific journal of marketing and logistics
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Gadjah Mada international journal of business
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Global business review
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2
International journal of business excellence : IJBEX
2
International journal of business information systems : IJBIS
2
International journal of electronic commerce : IJEC
2
International journal of hospitality management
2
International journal of retail and distribution management
2
International journal of services technology and management : IJSTM
2
Journal of business research : JBR
2
Journal of customer behaviour
2
Journal of hospitality marketing & management
2
Journal of international consumer marketing
2
Journal of organizational computing and electronic commerce
2
Journal of strategic marketing
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Technological forecasting & social change : an international journal
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
African journal of business and economic research : AJBER
1
Competitiveness review : CR
1
Decision : official journal of Indian Institute of Management Calcutta
1
Global business & economics review
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ECONIS (ZBW)
175
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1
How online travel reviews sources affect travelers' behavioral intentions? : analysis with source credibility theory
Roy, Gobinda
;
Datta, Biplab
;
Mukherjee, Srabanti
; …
- In:
Tourism planning & development
21
(
2024
)
3
,
pp. 299-329
Persistent link: https://www.econbiz.de/10014511676
Saved in:
2
The moderating role of perceived trust and perceived value on online shopping behavioral intention of Palestinian millennials during COVID-19
Baidoun, Samir D.
;
Salem, Mohammed Z.
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 125-143
Persistent link: https://www.econbiz.de/10014485385
Saved in:
3
Revealing consumer review attitude through online review and website cues
Natarajan, Manoraj
;
Periaiya, Sridevi
- In:
Journal of consumer marketing
41
(
2024
)
3
,
pp. 261-280
Persistent link: https://www.econbiz.de/10014519735
Saved in:
4
Investigating online shopping intention and customer participation with risk understanding and evidence available on the site : a study of digikala store
Noei, Atousa
;
Akbari, Mohammad
- In:
Journal of contemporary marketing science
7
(
2024
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014528458
Saved in:
5
Online review analysis-based multi-criteria decision-making for evaluating patient satisfaction : a case study of the Haodf website
Chen, Zi-yu
;
Xiao, Fei
;
Wang, Yi-ting
;
Wang, Ya-nan
; …
- In:
Journal of the Operational Research Society
75
(
2024
)
5
,
pp. 841-859
Persistent link: https://www.econbiz.de/10014555766
Saved in:
6
Factors affecting consumer post COVID-19 online shopping behavior : the moderating role of commitment : evidence from Palestine
Baidoun, Samir D.
;
Salem, Mohammed Z.
- In:
Journal of strategic marketing
32
(
2024
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10014553257
Saved in:
7
Impact of e-trustmark reputation on customer loyalty and online purchase intentions: empirical evidence from an emerging country
Quan Hong Nguyen
;
Tho Thi Anh Nguyen
;
Linh Thuy Nguyen
; …
- In:
International journal of electronic business : IJEB
18
(
2023
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10014439824
Saved in:
8
A comparison between E-TailQ and ES-Qual for measuring e-service quality in the retail industry : an emerging economy case
Zia, Sumreen
;
Rafique, Raza
;
Ur Rehman, Hakeem
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2228-2254
Persistent link: https://www.econbiz.de/10014456864
Saved in:
9
Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty
Venkatakrishnan, Jeeva
;
Alagiriswamy, Ravikumar
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2455-2484
Persistent link: https://www.econbiz.de/10014457817
Saved in:
10
The impact of e-service quality on word of mouth : a higher education context
Zeqiri, Jusuf
;
Dania, Todor Raluca
;
Adriana, …
- In:
The international journal of management education
21
(
2023
)
3
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014458709
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