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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Perception
1,479
Wahrnehmung
1,479
Consumer behaviour
786
Konsumentenverhalten
786
Brand image
148
Markenimage
148
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128
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128
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124
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115
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106
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106
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103
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Harun, Ahasan
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Sreejesh, S.
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Damali, Uzay
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2
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Tang, Liang
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International journal of hospitality management
11
Journal of retailing and consumer services
9
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4
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3
Quality management journal : QMJ
3
Total quality management & business excellence
3
International journal of contemporary hospitality management
2
International journal of sports marketing & sponsorship
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of green economics : IJGE
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International journal of intelligent enterprise
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International journal of quality and innovation : IJQI
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International journal of retail and distribution management
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International journal of services and operations management
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International journal of services and operations management : IJSOM
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International journal of services, economics and management
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International review on public and non-profit marketing
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Journal of Indian business research
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ECONIS (ZBW)
103
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
Wait time speeds up : effects of scent arousal on time perception in service marketing
Yu, Ziyue
;
Yang, Shuai
;
Liu, Yahui
;
Xie, Yujia
- In:
International journal of retail and distribution management
52
(
2024
)
3
,
pp. 327-340
Persistent link: https://www.econbiz.de/10014513275
Saved in:
3
The moderating role of perceived trust and perceived value on online shopping behavioral intention of Palestinian millennials during COVID-19
Baidoun, Samir D.
;
Salem, Mohammed Z.
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 125-143
Persistent link: https://www.econbiz.de/10014485385
Saved in:
4
Linking customer justice perception, customer support perception, and customer citizenship behavior to corporate reputation : evidence from the airline industry
Cintamür, İsmail Gökhan
- In:
Corporate reputation review
26
(
2023
)
2
,
pp. 111-132
Persistent link: https://www.econbiz.de/10014327297
Saved in:
5
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng
;
Fu, Chen-Su
;
Wu, Chi-Yun
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1810-1823
Persistent link: https://www.econbiz.de/10014335641
Saved in:
6
Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli
;
Xu, Xiaowei
;
Hu, JiaJing
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
Saved in:
7
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
8
Service quality, perceived price fairness, and users' continuous usage intentions regarding shared bike service
Ma, Liang
;
Zhang, Xin
;
Hao, Feifei
;
Liu, Shenghui
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1682-1702
Persistent link: https://www.econbiz.de/10014369719
Saved in:
9
New platform and new excitement? : exploring young educated sport customers' perceptions of watching live sports on OTT services
Xu, Maowei
;
Li, Bo
;
Scott, Olan K. M.
;
Wang, Jerred Junqi
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
4
,
pp. 682-699
Persistent link: https://www.econbiz.de/10014377667
Saved in:
10
How inaccessible retail websites affect blind and low vision consumers : their perceptions and responses
Cohen, Alex H.
;
Fresneda, Jorge E.
;
Anderson, Rolph E.
- In:
Journal of service theory and practice
33
(
2023
)
3
,
pp. 329-351
Persistent link: https://www.econbiz.de/10014302334
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