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~accessRights:"restricted"
~subject:"Employee retention"
~subject:"Job satisfaction"
~subject:"Marketing management"
~subject:"Marketingmanagement"
~subject:"Physical distribution"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
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Search: subject_exact:"Salespersons"
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Employee retention
Job satisfaction
Marketing management
Marketingmanagement
Physical distribution
Relationship marketing
Salespeople
866
Verkaufspersonal
866
Selling
421
Verkauf
421
Beziehungsmarketing
257
B-to-B-Marketing
137
Business-to-business marketing
137
Consumer behaviour
133
Konsumentenverhalten
133
Sales
95
Lieferantenmanagement
94
Supplier relationship management
94
Arbeitsleistung
85
Job performance
85
Arbeitszufriedenheit
81
Arbeitsverhalten
73
Work behaviour
73
Customer satisfaction
72
Kundenzufriedenheit
72
Einzelhandel
68
Retail trade
68
Sales performance
68
Emotion
66
Leistungsmotivation
66
Work motivation
66
Dienstleistungsqualität
60
Service quality
60
Führungsstil
52
Leadership style
52
Customer service
51
Kundenservice
51
Performance measurement
48
Performance-Messung
48
Absatz
47
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46
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43
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364
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Itani, Omar S.
14
Chaker, Nawar N.
12
Agnihotri, Raj
11
Alavi, Sascha
7
Rutherford, Brian N.
7
Schwepker, Charles H. <Jr.>
7
Friend, Scott B.
6
Hochstein, Bryan
6
Pullins, Ellen
6
Zablah, Alex R.
6
Bush, Alan J.
5
Guenzi, Paolo
5
Habel, Johannes
5
Jaramillo, Fernando
5
Kalra, Ashish
5
Rangarajan, Deva
5
Rouziou, Maria
5
Wieseke, Jan
5
Bolander, Willy
4
DeCarlo, Thomas E.
4
Good, Megan C.
4
Good, Valerie
4
Hughes, Douglas E.
4
Johnson, Jeff S.
4
Lam, Son K.
4
Matthews, Lucy M.
4
Richards, Keith A.
4
Schmitz, Christian
4
Svensson, Göran
4
Terho, Harri
4
Udayana, Ida Bagus Nyoman
4
Zang, Zhimei
4
Ardyan, Elia
3
Babakus, Emin
3
Badrinarayanan, Vishag
3
Beeler, Lisa
3
Beeler, Lisa L.
3
Boso, Nathaniel
3
Brown, Tom
3
Chonko, Lawrence B.
3
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Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of business research : JBR
29
Journal of personal selling & sales management
28
The journal of personal selling & sales management : JPSSM
22
The journal of business & industrial marketing
16
Journal of business-to-business marketing
15
Journal of retailing and consumer services
13
Journal of retailing
9
Journal of the Academy of Marketing Science
8
International journal of hospitality management
6
Journal of service research : JSR
6
International journal of retail & distribution management
5
Journal of service research
5
Asia Pacific journal of marketing and logistics
4
Journal of business ethics : JOBE
4
Journal of marketing
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
European journal of marketing
3
International journal of logistics : research and applications
3
Journal of Asia Business Studies
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing theory and practice
3
Journal of service theory and practice
3
Market : review for marketing theory and practice
3
Marketing intelligence & planning
3
Marketing letters : a journal of research in marketing
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Asian journal of management cases
2
EuroMed journal of business
2
European journal of marketing : EJM
2
International journal of bank marketing
2
International journal of contemporary hospitality management
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and operations management
2
International journal of services, economics and management
2
Journal of marketing analytics : JMA
2
Journal of marketing theory and practice : JMTP
2
Journal of strategic marketing
2
Manthan : journal of commerce and management
2
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ECONIS (ZBW)
364
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1
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364
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1
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
2
Trust repair after a sales manager error
Nelson, Christopher A.
;
Walsh, Michael F.
;
Cui, Annie Peng
- In:
Journal of personal selling & sales management
44
(
2024
)
1
,
pp. 74-83
Persistent link: https://www.econbiz.de/10014515165
Saved in:
3
Understanding the consequences of digital technology use in sales : multilevel tensions inside sales organizations
Micallef, Mark
;
Keränen, Joona
;
Kokshagina, Olga
- In:
Journal of personal selling & sales management
44
(
2024
)
1
,
pp. 84-99
Persistent link: https://www.econbiz.de/10014515167
Saved in:
4
Influence of substantive corporate social responsibility attribution on salespeople's value-based selling : a resource perspective
Yan, Aimin
;
Jiang, Biyun
;
Zang, Zhimei
- In:
Chinese management studies
18
(
2024
)
2
,
pp. 375-404
Persistent link: https://www.econbiz.de/10014483354
Saved in:
5
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
6
The effect of discount discrepancy on purchase intention : the moderation of justification
Huertas, Melby Karina Zuniga
;
Lepre, Thais Rubia Ferreira
; …
- In:
Management research review
47
(
2024
)
7
,
pp. 1112-1126
Persistent link: https://www.econbiz.de/10014537150
Saved in:
7
Relationship marketing and the B2B sales force, effects of Big Five personality traits
Canales-Ronda, Pedro
- In:
Journal of relationship marketing : innovations and …
23
(
2024
)
2
,
pp. 76-93
Persistent link: https://www.econbiz.de/10014567150
Saved in:
8
How do customer-related characteristics influence frontline bank employees' boundary spanning behaviors?
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1945-1973
Persistent link: https://www.econbiz.de/10014470760
Saved in:
9
Customer influence on frontline employee work engagement
Yoo, Jaewon
;
Chen, Jing
;
Frankwick, Gary L.
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1443-1463
Persistent link: https://www.econbiz.de/10014332201
Saved in:
10
How does salespeople's personal interaction affect customers' word-of-mouth in retailing?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
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