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Search: subject_exact:"Dienstleistungen"
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Dienstleistung
770
Services
768
Dienstleistungssektor
339
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336
Dienstleistungsqualität
220
Service quality
220
Innovation
183
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133
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111
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101
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101
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95
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85
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81
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48
Theorie
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Theory
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Gesundheitswesen
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service innovation
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Witell, Lars
12
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10
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7
Edvardsson, Bo
7
Patrício, Lia
7
Hadwich, Karsten
6
Huang, Ming-Hui
6
Kowalkowski, Christian
6
Kristensson, Per
6
Paluch, Stefanie
6
Pfannstiel, Mario A.
6
Wirtz, Jochen
6
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5
Fend, Lars
5
Finsterwalder, Jörg
5
Haller, Sabine
5
Hofmann, Jürgen
5
Rayburn, Steven W.
5
Voss, Christopher A.
5
Chen, Ja-Shen
4
Furrer, Olivier
4
Gallan, Andrew S.
4
Grönroos, Christian
4
Jaakkola, Elina
4
Krammer, Sandra
4
Krcmar, Helmut
4
McColl-Kennedy, Janet R.
4
Parida, Vinit
4
Reynoso, Javier
4
Russell-Bennett, Rebekah
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Snyder, Hannah
4
Spohrer, James C.
4
Swoboda, Walter
4
Anderson, Laurel
3
Anderson, Sidney
3
Chou, Cindy Yunhsin
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Gallouj, Fai͏̈z
3
Gebauer, Heiko
3
Gruber, Thorsten
3
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18
IGI Global
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3
Edward Elgar Publishing
2
Technische Universität Ilmenau
2
International Conference on Logistics, Informatics and Service Sciences <11., 2021, Online>
1
International Conference on Logistics, Informatics and Service Sciences <12., 2022>
1
National Bureau of Economic Research
1
Organisation for Economic Co-operation and Development
1
Springer-Verlag GmbH
1
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SpringerLink / Bücher
49
The journal of services marketing
37
Journal of business research : JBR
35
The service industries journal
35
Journal of service management
25
International journal of hospitality management
15
Journal of retailing and consumer services
15
Journal of service research
15
Service business
15
Journal of service research : JSR
14
Services marketing quarterly
12
Springer eBook Collection
12
European journal of operational research : EJOR
11
Discussion paper / Centre for Economic Policy Research
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of production economics
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Springer eBook Collection / Business and Economics
8
International journal of production research
7
International journal of contemporary hospitality management
6
Journal of service theory and practice
6
Research
6
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Service Science: Research and Innovations in the Service Economy
5
Impulse für das Management
4
International journal of business innovation and research : IJBIR
4
International journal of quality and service sciences
4
Journal of the European Economic Association : JEEA
4
Journal of the Operational Research Society : OR
4
Marktplätze im Umbruch : digitale Strategien für Services im Mobilen Internet
4
Operations research
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Public management review
4
Service systems science
4
The journal of business & industrial marketing
4
A Research Agenda for Service Marketing
3
AMS review : official publication of the Academy of Marketing Science
3
European journal of marketing
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ECONIS (ZBW)
772
Showing
1
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10
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772
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1
The Collaborative Service Design Playbook to plan, design, and implement sustainable health services for impact
Parkinson, Joy
;
Clark, Kristen
;
McIntosh, Tegan
- In:
Health marketing quarterly
41
(
2024
)
1
,
pp. 11-32
Persistent link: https://www.econbiz.de/10014575142
Saved in:
2
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
3
Does emotional intelligence impact service innovation capabilities? : Exploring the role of diversity climate and innovation culture
Jegerson, Devid
;
Jabeen, Fauzia
;
Abdulla, Hanan H.
; …
- In:
Journal of intellectual capital
25
(
2024
)
1
,
pp. 166-187
Persistent link: https://www.econbiz.de/10014506843
Saved in:
4
Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya
;
Modukuri, Siddhartha
- In:
California management review
66
(
2024
)
3
,
pp. 69-92
Persistent link: https://www.econbiz.de/10014583881
Saved in:
5
Tourists' value co-creation with service robots : antecedents and mechanisms
Lin, Vera Shanshan
;
Zhang, Xinyi
;
Ren, Yuting
;
Huang, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
6
,
pp. 949-963
Persistent link: https://www.econbiz.de/10014633803
Saved in:
6
The least developed countries' Services Waiver, Aid for Trade for services and services exports
Gnangnon, Sèna Kimm
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1495-1530
Persistent link: https://www.econbiz.de/10014540690
Saved in:
7
A design method for edge-cloud collaborative product service system : a dynamic event-state knowledge graph-based approach with real case study
Yang, Maolin
;
Yang, Yuqian
;
Jiang, Pingyu
- In:
International journal of production research
62
(
2024
)
7
,
pp. 2584-2605
Persistent link: https://www.econbiz.de/10014546471
Saved in:
8
Service innovation metamorphosis from assimilation to synthesis approach for building disruptive business strategies
Manohar, Sridhar
;
Jain, Ruchi
;
Jeswal, Ruchika
- In:
AI innovation in services marketing
,
(pp. 173-200)
.
2024
Persistent link: https://www.econbiz.de/10014557936
Saved in:
9
Development and validation of a service captivity scale
Rayburn, Steven W.
;
Makarem, Suzanne C.
;
Mohan, Mayoor
; …
- In:
Journal of service research
27
(
2024
)
3
,
pp. 414-431
Persistent link: https://www.econbiz.de/10014580520
Saved in:
10
The Era of New Services : New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei
-
2024
Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation.
Persistent link: https://www.econbiz.de/10014483982
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