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~isPartOf:"Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management"
~isPartOf:"British journal of industrial relations : BJIR ; an international journal of employment relations"
~isPartOf:"Services marketing quarterly"
~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungssektor"
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Search: subject_exact:"Arbeitszufriedenheit"
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Beziehungsmarketing
Dienstleistungssektor
Arbeitszufriedenheit
78
Job satisfaction
78
Employee retention
19
Mitarbeiterbindung
19
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
15
Kundenzufriedenheit
15
Leistungsmotivation
13
Work motivation
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Stress
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Arbeitskräfte
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Hotel industry
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Hotellerie
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Workforce
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Arbeitsbedingungen
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Arbeitsverhalten
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Satisfaction
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Work behaviour
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Working conditions
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Zufriedenheit
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Großbritannien
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Relationship marketing
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United Kingdom
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Lebensqualität
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Organizational behaviour
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Quality of life
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Service industry
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Tourism employees
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Tourismusberufe
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Verhalten in Organisationen
7
Emotion
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Human Resource Management
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Abubakar, A. Mohammed
1
Arasli, Huseyin
1
Arnold, Todd J.
1
Bayighomog, Steven W.
1
Behravesh, Elaheh
1
Boakye, Robert Owusu
1
Boateng, Henry
1
Bonavia, Tomas
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Briggs, Elten
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Chandni, Shumaila
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Ifie, Kemefasu
1
Jaramillo, Fernando
1
Jerger, Christina
1
Kwan, Ho Kwong
1
Lee, Hannah S.
1
Li, Xue
1
Losilla, Josep Maria
1
Marín-García, Juan A.
1
Mastura Jaafar
1
Mostafa Rasoolimanesh, S.
1
Narteh, Bedman
1
Noboa, Fabrizio
1
Okoe, Abednego Feehi
1
Quick, Shayne
1
Rahman, Zillur
1
Randhawa, Praneet
1
Rew, Dongjun
1
Schuberth, Florian
1
Sheng, Xiaojing
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Shuhaida Md Noor
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Siguaw, Judy A.
1
Song, Yang
1
Tam, Jackie L. M.
1
Tanova, Cem
1
Tian, Qi-tao
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Tsakiraki, Anastasia
1
Tsitskari, Efi
1
Wirtz, Jochen
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Yoo, Jay Jaewon
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Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
British journal of industrial relations : BJIR ; an international journal of employment relations
Services marketing quarterly
The service industries journal
International journal of hospitality management
16
The journal of services marketing
15
Journal of business research : JBR
11
Journal of retailing and consumer services
10
International journal of contemporary hospitality management
8
The journal of business & industrial marketing
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of hospitality marketing & management
6
International journal of business excellence
5
Journal of service management
5
Journal of service research : JSR
5
Journal of strategic marketing
5
The journal of personal selling & sales management : JPSSM
5
Employee relations
4
European journal of marketing : EJM
4
Journal of business ethics : JOBE
4
Journal of marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Neue betriebswirtschaftliche Forschung : Nbf
4
Service business
4
The Cornell hospitality quarterly
4
Vision : the journal of business perspective
4
Asia Pacific journal of marketing and logistics
3
Australian journal of management
3
European journal of marketing
3
Global business and finance review
3
International journal of manpower
3
International review on public and non-profit marketing
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of service theory and practice : JSTP
3
Journal of travel and tourism marketing
3
Marketing intelligence & planning
3
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
3
The international journal of human resource management
3
Tourism and hospitality research : the surrey quarterly review
3
Tourism management : research, policies, practice
3
Academy of Management journal : AMJ
2
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ECONIS (ZBW)
15
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15
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1
The roles of workplace friendship and supervisory interactional justice in the relationship between workplace envy and service outcomes
Randhawa, Praneet
;
Lee, Hannah S.
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 20-37
Persistent link: https://www.econbiz.de/10012607281
Saved in:
2
Do high-performance work systems always help to retain employees or is there a dark side?
Behravesh, Elaheh
;
Tanova, Cem
;
Abubakar, A. Mohammed
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 825-845
Persistent link: https://www.econbiz.de/10012260356
Saved in:
3
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
Saved in:
4
Customer engagement and employee engagement : systematic review and future directions
Chandni, Shumaila
;
Rahman, Zillur
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 932-959
Persistent link: https://www.econbiz.de/10012292979
Saved in:
5
Examining the role of customer self-efficacy in service encounters
Tam, Jackie L. M.
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 269-284
Persistent link: https://www.econbiz.de/10012179186
Saved in:
6
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
7
Investigating the effects of tourist engagement on satisfaction and loyalty
Mostafa Rasoolimanesh, S.
;
Shuhaida Md Noor
;
Schuberth, …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 559-574
Persistent link: https://www.econbiz.de/10012204733
Saved in:
8
Workplace spirituality : customer engagement Nexus : the mediated role of spiritual leadership on customer-oriented boundary-spanning behaviors
Bayighomog, Steven W.
;
Arasli, Huseyin
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 637-661
Persistent link: https://www.econbiz.de/10012204758
Saved in:
9
Examining human resource practice outcomes and service innovation
Okoe, Abednego Feehi
;
Boateng, Henry
;
Narteh, Bedman
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 431-445
Persistent link: https://www.econbiz.de/10011880824
Saved in:
10
Managing service employees : literature review, expert opinions, and research directions
Wirtz, Jochen
;
Jerger, Christina
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 757-788
Persistent link: https://www.econbiz.de/10011672385
Saved in:
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