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~isPartOf:"Advances in Theory and Practice of Emerging Markets"
~isPartOf:"The journal of services marketing"
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Services
62
Dienstleistung
57
Dienstleistungsqualität
27
Service quality
27
Dienstleistungssektor
26
Service industry
26
Beziehungsmarketing
23
Relationship marketing
23
Consumer behaviour
17
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17
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17
Kundenservice
17
Customer integration
15
Customer satisfaction
15
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15
Kundenzufriedenheit
15
Betriebliche Wertschöpfung
10
Innovation
10
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10
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10
Dienstleistungsmarketing
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Services marketing
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Service-Dominant Logic
7
Service-dominant logic
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Business services
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Innovation management
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Innovationsmanagement
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Service delivery
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Service design
6
Service encounter
6
Unternehmensdienstleistung
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Customer experience
5
Lieferantenmanagement
5
Service ecosystem
5
Supplier relationship management
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Well-being
5
Co-creation
4
Customer value
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Dienstleistungsmanagement
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61
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62
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Alkire, Linda
2
Barrios, Andrés
2
Benoit, Sabine
2
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2
Edvardsson, Bo
2
Finsterwalder, Jörg
2
Rosenbaum, Mark
2
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2
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Advances in Theory and Practice of Emerging Markets
The journal of services marketing
SpringerLink / Bücher
129
The service industries journal
66
Journal of service management
59
Schriften zum Produktionsmanagement
57
Journal of business research : JBR
55
Journal of service research : JSR
44
Working Papers / eSocialSciences
40
MPRA Paper
38
Post-Print / HAL
30
Research
28
Springer eBook Collection
28
Springer eBook Collection / Business and Economics
28
Services marketing quarterly
27
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of production economics
24
Journal of retailing and consumer services
24
Journal of service research
24
Gabler Edition Wissenschaft
23
The journal of business & industrial marketing
22
International journal of services technology and management
21
Working Paper
21
European review of service economics and management
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
International journal of hospitality management
19
Service business
19
Working paper / National Bureau of Economic Research, Inc.
18
European journal of operational research : EJOR
17
Forum Dienstleistungsmanagement
17
OECD Trade Policy Papers
17
Schriftenreihe innovatives Dienstleistungsmanagement
17
The science of service systems
17
ADB Economics Working Paper Series
16
Información comercial española : ICE : revista de economía
16
International Journal of Services, Economics and Management
16
Revue d'économie industrielle
16
ZEW Discussion Papers
16
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
International journal of services and operations management
15
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ECONIS (ZBW)
62
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Metaverse : shifting the reality of services
Gleim, Mark
;
McCullough, Heath
;
Ferrell, Odies C.
; …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10014473577
Saved in:
3
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
4
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
5
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
Saved in:
6
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
7
The service empowerment model : a collaborative approach to reducing vulnerability
Koppenhafer, Leslie
;
Scott, Kristin
;
Weaver, Todd
; …
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 911-926
Persistent link: https://www.econbiz.de/10014333406
Saved in:
8
Reducing deviant consumer behaviour with service robot guardians
Dootson, Paula
;
Greer, Dominique A.
;
Letheren, Kate
; …
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 276-286
Persistent link: https://www.econbiz.de/10014228965
Saved in:
9
Robotic technologies and well-being for older adults living at home
Ge, Gloria L.
;
Schleimer, Stephanie C.
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 340-350
Persistent link: https://www.econbiz.de/10014228975
Saved in:
10
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
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