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~isPartOf:"American economic journal : a journal of the American Economic Association"
~isPartOf:"Quality management journal : QMJ"
~language:"eng"
~subject:"Gastronomie"
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Search: "Dienstleistungsqualität"
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Gastronomie
Dienstleistungsqualität
112
Service quality
112
Quality management
47
Qualitätsmanagement
47
Customer satisfaction
36
Kundenzufriedenheit
36
Hospital
34
Krankenhaus
34
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United States
26
Gesundheitsversorgung
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Health care
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18
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18
service quality
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Product quality
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Produktqualität
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Patienten
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Patients
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Beziehungsmarketing
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healthcare
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Restaurant industry
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Fast-food industry
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Measurement
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Messung
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Schnellgastronomie
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Structural equation model
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Strukturgleichungsmodell
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customer satisfaction
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Impact assessment
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Wirkungsanalyse
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patient satisfaction
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quality management
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Prybutok, Victor R.
3
Ababneh, Khaldoun I.
2
Harun, Ahasan
2
Ponnaiyan, Subramaniam
2
Prybutok, Gayle
2
Prybutok, Victor
2
Ashwood, Zoe C.
1
Blankson, Charles
1
Boakye, Kwabena G.
1
ElMelegy, Ahmed R.
1
Handan-Nader, Cassandra
1
Ho, Daniel E.
1
Jin, Ginger Zhe
1
Kukanja, Marko
1
Kwon, Junhyuk
1
Leslie, Phillip
1
Planinc, Tanja
1
Rokonuzzaman, Md.
1
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American economic journal : a journal of the American Economic Association
Quality management journal : QMJ
International journal of hospitality management
105
International journal of contemporary hospitality management
32
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Journal of retailing and consumer services
11
Journal of hospitality and tourism insights
10
Journal of travel and tourism marketing
8
The Cornell hospitality quarterly
8
Journal of business research : JBR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Services marketing quarterly
6
Asia Pacific journal of marketing and logistics
4
Cogent business & management
4
Cornell hospitality quarterly : CQ
4
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
Managing service quality : MSQ ; an international journal
4
Marketing intelligence & planning
4
Service business
4
The TQM journal : the international review of organizational improvement
4
The service industries journal
4
Tourism management : research, policies, practice
4
Applied economics letters
3
International journal of quality & reliability management
3
International journal of services and operations management
3
International journal of services, economics and management
3
Journal of revenue and pricing management
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
The journal of services marketing
3
Tourism management perspectives : TMP
3
Benchmarking : an international journal ; BIJ
2
Discussion paper / Tinbergen Institute
2
Enlightening tourism : ET ; a pathmaking journal
2
Faculty & research / Insead : working paper series
2
Food policy : economics planning and politics of food and agriculture
2
Global business review
2
International journal of business and globalisation : IJBG
2
International journal of business excellence : IJBEX
2
International journal of electronic customer relationship management : IJECRM
2
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ECONIS (ZBW)
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1
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
2
Determinants of fast-food restaurant service quality in the United Arab Emirates
Ponnaiyan, Subramaniam
;
Ababneh, Khaldoun I.
;
Prybutok, …
- In:
Quality management journal : QMJ
28
(
2021
)
2
,
pp. 86-97
Persistent link: https://www.econbiz.de/10012500781
Saved in:
3
Toward cost-effective service excellence : exploring the relationship between managers' perceptions of quality and the operational efficiency and profitability of restaurants
Kukanja, Marko
;
Planinc, Tanja
- In:
Quality management journal : QMJ
27
(
2020
)
2
,
pp. 95-105
Persistent link: https://www.econbiz.de/10012309607
Saved in:
4
New evidence on information disclosure through restaurant hygiene grading
Ho, Daniel E.
;
Ashwood, Zoe C.
;
Handan-Nader, Cassandra
- In:
American economic journal : a journal of the American …
11
(
2019
)
4
,
pp. 404-428
Persistent link: https://www.econbiz.de/10012177879
Saved in:
5
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
6
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
7
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
8
Reputational incentives for restaurant hygiene
Jin, Ginger Zhe
;
Leslie, Phillip
- In:
American economic journal : a journal of the American …
1
(
2009
)
1
,
pp. 237-267
Persistent link: https://www.econbiz.de/10003823963
Saved in:
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