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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The service industries journal"
~language:"eng"
~language:"fra"
~language:"nld"
~language:"pol"
~person:"Akram, Umair"
~person:"Park, Jungkun"
~person:"Paul, Justin"
~subject:"Kundenzufriedenheit"
~subject:"Online-Marketing"
~subject:"Vertrauen"
~subject:"Viral marketing"
~type_genre:"Article in journal"
~type_genre:"Government document"
~type_genre:"Textbook"
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Kundenzufriedenheit
Online-Marketing
Vertrauen
Viral marketing
Consumer behaviour
37
Konsumentenverhalten
37
Customer satisfaction
13
Brand management
11
Markenführung
11
Online retailing
11
Online-Handel
11
Service quality
11
Beziehungsmarketing
10
Dienstleistungsqualität
10
Relationship marketing
10
Brand image
6
Luxury goods
6
Luxusgüter
6
Markenimage
6
Brand
5
China
5
Confidence
5
Einzelhandel
5
Internet marketing
5
Markenartikel
5
Retail trade
5
Social Web
5
Social web
5
USA
5
United States
5
Website
5
Emotion
4
Innovation adoption
4
Innovationsakzeptanz
4
Purchase intention
4
Dienstleistungssektor
3
E-commerce
3
Electronic Commerce
3
Environmental consciousness
3
Innovation
3
Motivation
3
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Online availability
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Undetermined
15
Free
1
Type of publication
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Article
21
Type of publication (narrower categories)
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Article in journal
Government document
Textbook
Aufsatz in Zeitschrift
21
Language
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English
French
Dutch
Polish
Author
All
Akram, Umair
Park, Jungkun
Paul, Justin
Söderlund, Magnus
12
Prentice, Catherine
10
Quach, Sara
9
Rana, Nripendra P.
8
Dwivedi, Yogesh Kumar
7
Lombart, Cindy
7
Thaichon, Park
7
Akhtar, Nadeem
6
Ladhari, Riadh
6
Louis, Didier
6
Dhir, Amandeep
5
Hollebeek, Linda D.
5
Jebarajakirthy, Charles
5
Kandampully, Jay
5
Khan, Imran
5
Mortimer, Gary
5
Park, Eunil
5
Poncin, Ingrid
5
Seger-Guttmann, Tali
5
Souiden, Nizar
5
Alves, Helena
4
Baier, Daniel
4
Bilgihan, Anil
4
Cambra-Fierro, Jesús
4
Casidy, Riza
4
Chakraborty, Shibashish
4
Eid, Riyad
4
Ha, Sejin
4
Islam, Jamid Ul
4
Jain, Nikunj Kumar
4
Konuk, Faruk Anıl
4
Nilashi, Mehrbakhsh
4
Thaichon, Paramaporn
4
Zhang, Yu
4
Agag, Gomaa
3
Anisimova, Tatiana
3
Augusto, Mário Gomes
3
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Published in...
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
The service industries journal
International journal of information systems and change management : IJISCM
3
International journal of quality and service sciences
3
Journal of business research : JBR
3
International journal of consumer studies
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of hospitality management
2
Eastern European economics : EEE
1
International journal of advertising : the review of marketing communications
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of retail and distribution management
1
International marketing review
1
Journal of advertising research
1
Journal of air transport management
1
Journal of consumer behaviour
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of financial services marketing : JFSM
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Management international review : MIR ; journal of international business
1
Managing service quality : MSQ ; an international journal
1
Service business
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
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Source
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ECONIS (ZBW)
21
Showing
1
-
10
of
21
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relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring consumer mobile payment innovations : an investigation into the relationship between coping theory factors, individual motivations, social influence and word of mouth
Hameed, Irfan
;
Akram, Umair
;
Khan, Yamna
;
Khan, Naveed R.
; …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462304
Saved in:
2
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
3
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
4
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
5
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
6
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
7
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
8
Watching is valuable : consumer views : content consumption on OTT platforms
Chakraborty, Debarun
;
Siddiqui, Mujahid
;
Siddiqui, Aaliyah
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235399
Saved in:
9
Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour
Sharma, Deepika
;
Paul, Justin
;
Dhir, Sanjay
;
Taggar, Rashi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2052-2072
Persistent link: https://www.econbiz.de/10013552967
Saved in:
10
The role of brand experience, brand resonance and brand trust in luxury consumption
Husain, Rehan
;
Paul, Justin
;
Koles, Bernadett
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209656
Saved in:
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