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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The service industries journal"
~language:"eng"
~language:"fra"
~language:"nld"
~language:"pol"
~person:"Jebarajakirthy, Charles"
~person:"Park, Jungkun"
~person:"Paul, Justin"
~subject:"Kundenzufriedenheit"
~subject:"Online-Marketing"
~subject:"Vertrauen"
~subject:"Viral marketing"
~type_genre:"Article in journal"
~type_genre:"Government document"
~type_genre:"Textbook"
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Kundenzufriedenheit
Online-Marketing
Vertrauen
Viral marketing
Consumer behaviour
49
Konsumentenverhalten
49
Customer satisfaction
17
Dienstleistungsqualität
15
Service quality
15
Beziehungsmarketing
14
Relationship marketing
14
Brand management
13
Markenführung
13
Luxury goods
10
Luxusgüter
10
Einzelhandel
9
Online retailing
9
Online-Handel
9
Retail trade
9
Brand
6
Brand image
6
Confidence
6
Markenartikel
6
Markenimage
6
Fashion
5
Innovation adoption
5
Innovationsakzeptanz
5
Mode
5
USA
5
United States
5
Emotion
4
Developing countries
3
Dienstleistungssektor
3
Distribution channel
3
Entwicklungsländer
3
Environmental consciousness
3
Innovation
3
Internet
3
Internet marketing
3
Marketing
3
Microfinance
3
Mikrofinanzierung
3
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Undetermined
18
Type of publication
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Article
23
Type of publication (narrower categories)
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Article in journal
Government document
Textbook
Aufsatz in Zeitschrift
23
Language
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English
French
Dutch
Polish
Author
All
Jebarajakirthy, Charles
Park, Jungkun
Paul, Justin
Söderlund, Magnus
12
Prentice, Catherine
10
Quach, Sara
9
Rana, Nripendra P.
8
Dwivedi, Yogesh Kumar
7
Lombart, Cindy
7
Thaichon, Park
7
Akhtar, Nadeem
6
Ladhari, Riadh
6
Louis, Didier
6
Dhir, Amandeep
5
Hollebeek, Linda D.
5
Kandampully, Jay
5
Khan, Imran
5
Mortimer, Gary
5
Park, Eunil
5
Poncin, Ingrid
5
Seger-Guttmann, Tali
5
Souiden, Nizar
5
Alves, Helena
4
Baier, Daniel
4
Bilgihan, Anil
4
Cambra-Fierro, Jesús
4
Casidy, Riza
4
Chakraborty, Shibashish
4
Eid, Riyad
4
Ha, Sejin
4
Islam, Jamid Ul
4
Jain, Nikunj Kumar
4
Konuk, Faruk Anıl
4
Nilashi, Mehrbakhsh
4
Thaichon, Paramaporn
4
Zhang, Yu
4
Agag, Gomaa
3
Akram, Umair
3
Anisimova, Tatiana
3
Augusto, Mário Gomes
3
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Published in...
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Asia Pacific journal of marketing and logistics
Journal of retailing and consumer services
The service industries journal
Journal of business research : JBR
4
International journal of hospitality management
3
International journal of consumer studies
2
Journal of strategic marketing
2
International journal of advertising : the review of marketing communications
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of retail and distribution management
1
International marketing review
1
Journal of advertising research
1
Journal of air transport management
1
Journal of consumer behaviour
1
Journal of financial services marketing : JFSM
1
Journal of global information management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of service theory and practice
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management international review : MIR ; journal of international business
1
Managing service quality : MSQ ; an international journal
1
Service business
1
Services marketing quarterly
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
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Source
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ECONIS (ZBW)
23
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1
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10
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23
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date (oldest first)
1
The way to generate customer citizenship behavior with customer experience
Le, Hoang T. P. M.
;
Kim, Dongyoup
;
Park, Jungkun
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460861
Saved in:
2
The effect of customer ethnocentrism and customer participation on global brand attitude : the perspective of Chinese customer
Hong, EunPyo
;
Park, Jungkun
;
Pensri Jaroenwanit
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014240277
Saved in:
3
Emotion and trust in virtual service assistant design for effective service recovery
Le, Hoang T. P. M.
;
Park, Jungkun
;
Lee, Sangwoo
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364045
Saved in:
4
Role of multidimensional customer brand engagement on customer behavior for online grocery shopping
Park, Jungkun
;
Hong, EunPyo
;
Ahn, Jiseon
;
Hyun, Hyowon
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303390
Saved in:
5
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
6
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
7
Watching is valuable : consumer views : content consumption on OTT platforms
Chakraborty, Debarun
;
Siddiqui, Mujahid
;
Siddiqui, Aaliyah
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014235399
Saved in:
8
Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour
Sharma, Deepika
;
Paul, Justin
;
Dhir, Sanjay
;
Taggar, Rashi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2052-2072
Persistent link: https://www.econbiz.de/10013552967
Saved in:
9
The role of brand experience, brand resonance and brand trust in luxury consumption
Husain, Rehan
;
Paul, Justin
;
Koles, Bernadett
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013209656
Saved in:
10
A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention
Park, Jungkun
;
Hyun, Hyowon
;
Toulany Thavisay
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012430623
Saved in:
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