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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Total quality management & business excellence"
~subject:"Kundenzufriedenheit"
~subject:"Messung"
~subject:"Performance measurement"
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Search: subject:"Produktqualität"
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Kundenzufriedenheit
Messung
Performance measurement
Product quality
47
Produktqualität
47
Quality management
28
Qualitätsmanagement
28
Dienstleistungsqualität
23
Service quality
23
Consumer behaviour
17
Konsumentenverhalten
17
Customer satisfaction
8
Brand image
7
Markenimage
7
Brand management
6
Markenführung
6
Beziehungsmarketing
5
Relationship marketing
5
Brand
4
Markenartikel
4
Measurement
4
Theorie
4
Theory
4
total quality management
4
Bibliometrics
3
Bibliometrie
3
Digitalisierung
3
Digitization
3
EU countries
3
EU-Staaten
3
Japan
3
Perceived quality
3
product quality
3
quality
3
quality management
3
Classification
2
Designation of origin
2
Destination management
2
Destinationsmanagement
2
Gesundheitsversorgung
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Gesundheitswesen
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English
12
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Akoglu, Halil Erdem
1
Allameh, Sayyed Mohsen
1
Asadi, Hassan
1
Cubo, Catarina
1
Ding, Yong
1
Eberl, Christoph
1
Elg, Mattias
1
Feng, Yongchang
1
Gemar, German
1
Gremyr, Ida
1
Habibi, Jafar
1
Hallencreutz, Jacob
1
Hellström, Andreas
1
Jaberi, Akbar
1
Jiang, Cuiqing
1
Jutz, Günther
1
Lindenmeier, Jörg
1
Liu, Yao
1
Lv, Xiaozhong
1
López-Gamero, María D.
1
Martin, Jason
1
Mohsenzadeh, Mehran
1
Molina Azorín, José Francisco
1
Navarro Elola, Luis
1
Nevot Bosch, Salvador
1
Parmler, Johan
1
Pastor Tejedor, Jesús
1
Pereira-Moliner, Jorge
1
Pool, Javad Khazaei
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Pérez Ajami, Miguel Tarek
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Reichenbach, Rebecca
1
Reis, Marco P. Seabra dos
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Salehzadeh, Reza
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Sampaio, Paulo
1
Saraiva, Pedro
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Soler, Ismael P.
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Tarí, Juan José
1
Vaziri, Reza
1
Wang, Junhua
1
Wang, Zhao
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Asia Pacific journal of marketing and logistics
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
International journal of hospitality management
12
Cogent business & management
7
Journal of business research : JBR
7
Quality management journal : QMJ
7
Europäische Hochschulschriften / 5
6
International journal of quality & reliability management
6
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
International journal of contemporary hospitality management
5
International journal of production research
5
NBER Working Paper
5
International journal of production economics
4
International journal of productivity and quality management : IJPQM
4
Journal of air transport management
4
NBER working paper series
4
SpringerLink / Bücher
4
The TQM journal : the international review of organizational improvement
4
The journal of product & brand management
4
The journal of services marketing
4
The service industries journal
4
Working paper / National Bureau of Economic Research, Inc.
4
Business and Economic Research : BER
3
Discussion paper
3
European journal of operational research : EJOR
3
Health affairs : at the intersection of health, health care, and policy
3
International journal of applied business and economic research
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of quality and service sciences
3
International journal of sports marketing & sponsorship
3
Journal for global business advancement : JGBA
3
Journal of travel and tourism marketing
3
Metamorphosis : a journal of management research
3
Nepalese journal of economics : a publication of Uniglobe College
3
Nepalese journal of finance : a publication of Uniglobe College
3
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
3
Tourism management : research, policies, practice
3
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ECONIS (ZBW)
12
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1
Process quality indices : new metrics for process quality capability with zero-loss baseline
Xiong, Xinjia
;
Feng, Yongchang
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 975-993
Persistent link: https://www.econbiz.de/10013352636
Saved in:
2
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
3
The effect of brand experiences on brand loyalty through perceived quality and brand trust : a study on sports consumers
Akoglu, Halil Erdem
;
Özbek, Oğuz
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2130-2148
Persistent link: https://www.econbiz.de/10013552979
Saved in:
4
Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Reichenbach, Rebecca
;
Jutz, Günther
;
Eberl, Christoph
; …
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 884-906
Persistent link: https://www.econbiz.de/10013352629
Saved in:
5
The roles of quality departments and their influence on business results
Gremyr, Ida
;
Elg, Mattias
;
Hellström, Andreas
;
Martin, …
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
Saved in:
6
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob
;
Parmler, Johan
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Saved in:
7
Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro
;
Sampaio, Paulo
;
Cubo, Catarina
;
Reis, …
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
Saved in:
8
Measuring data quality with weighted metrics
Vaziri, Reza
;
Mohsenzadeh, Mehran
;
Habibi, Jafar
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 708-720
Persistent link: https://www.econbiz.de/10012199780
Saved in:
9
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
10
A measure of tourist experience quality : the case of inland tourism in Malaga
Soler, Ismael P.
;
Gemar, German
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1466-1479
Persistent link: https://www.econbiz.de/10012199898
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