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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
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Search: subject:"Satisfaction"
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Kundenzufriedenheit
Sozialer Indikator
Customer satisfaction
255
Dienstleistungsqualität
172
Service quality
172
Beziehungsmarketing
91
Relationship marketing
91
Consumer behaviour
88
Konsumentenverhalten
88
Quality management
74
Qualitätsmanagement
74
Arbeitszufriedenheit
35
Job satisfaction
35
service quality
34
customer satisfaction
28
Taiwan
27
Measurement
19
Messung
19
Product quality
19
Produktqualität
19
Satisfaction
19
E-commerce
18
Electronic Commerce
18
Higher education institution
16
Hochschule
16
Online retailing
15
Online-Handel
15
Confidence
14
Structural equation model
14
Strukturgleichungsmodell
14
Vertrauen
14
Customer service
13
Hospital
13
Krankenhaus
13
Kundenservice
13
Employee retention
12
Kano model
12
Mitarbeiterbindung
12
South Korea
12
Students
12
Studierende
12
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All
Undetermined
107
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All
Article
251
Book / Working Paper
4
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All
Article in journal
255
Aufsatz in Zeitschrift
255
Conference paper
10
Konferenzbeitrag
10
Case study
6
Fallstudie
6
Collection of articles of several authors
4
Sammelwerk
4
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Language
All
English
255
Author
All
Dahlgaard, Jens Jörn
5
Yang, Ching-chow
4
Baković, Tomislav
3
Chen, Kuen-Suan
3
Dahlgaard-Park, Su Mi
3
Dužević, Ines
3
Ho Huy Tuu
3
Marimon, Frederic
3
Olsen, Svein O.
3
Santouridis, Ilias
3
Tontini, Gerson
3
Akhtar, Nadeem
2
Anisimova, Tatiana
2
Casadesús, Martí
2
Chang, Hsin Hsin
2
Chang, Tsang-Chuan
2
Cheng, Ching-Chan
2
Fatima, Johra Kayeser
2
He, Zhen
2
Hyŏn, Chae-hun
2
Jain, Nikunj Kumar
2
Jebarajakirthy, Charles
2
Jeong, Yunduk
2
Kassim, Norizan
2
Kuo, Tsuang
2
Lee, Dae Hui
2
Lin, Shu-ping
2
Löfgren, Martin
2
Mikulić, Josip
2
Mugion, Roberta Guglielmetti
2
Okumuş, Abdullah
2
Pai, Fan-Yun
2
Pakdil, Fatma
2
Petnji Yaya, Luc Honore
2
Quach, Sara
2
Raharjo, Hendry
2
Razzaque, Mohammed Abdur
2
Shahin, Arash
2
Silveira, Amélia
2
Solberg Søilen, Klaus
2
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Published in...
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Asia Pacific journal of marketing and logistics
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
301
The journal of services marketing
193
The service industries journal
173
Tourism management : research, policies, practice
169
Journal of travel and tourism marketing
166
Journal of hospitality marketing & management
154
International journal of contemporary hospitality management
140
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
105
Cogent business & management
103
Services marketing quarterly
99
Journal of service research : JSR
88
Journal of air transport management
87
The TQM journal : the international review of organizational improvement
86
Service business
85
Tourism management perspectives : TMP
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
82
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
68
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
65
International journal of quality and service sciences
63
International journal of services and operations management
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
SpringerLink / Bücher
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
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ECONIS (ZBW)
255
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1
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255
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1
Keeping the ball rolling : using the S-O-R framework to investigate the determinants of football fan loyalty
Rahman, Mohammad M.
;
Rosenberger, Philip J., III.
;
Yun, …
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 122-147
Persistent link: https://www.econbiz.de/10014486672
Saved in:
2
Understanding golf tourists' memorable tourism experiences emphasizing the double mediating effects and moderating effects : the case of East Asia
Jeong, Yunduk
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 206-223
Persistent link: https://www.econbiz.de/10014486678
Saved in:
3
The 18th FINA world masters championships and destination loyalty
Kim, Euisoo
;
Kim, Sukkyu
;
Jeong, Yunduk
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 622-640
Persistent link: https://www.econbiz.de/10014486765
Saved in:
4
How does group-buying website quality for social commerce affect repurchase intention? : evidence from Chinese online users
Sun, Zhuo
;
Hong, Zhao
;
Wang, Zongshui
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2109-2129
Persistent link: https://www.econbiz.de/10013552978
Saved in:
5
Do satisfied customers recommend restaurants? : the moderating effect of engagement on social networks on the relationship between
satisfaction
and eWOM
Chinelato, Flavia Braga
;
Oliveira, Alessandro Silva de
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2765-2784
Persistent link: https://www.econbiz.de/10014430284
Saved in:
6
The dark side of mobile apps : when and how technical security matters for in-app purchases?
Liu, Yulong
;
Chung, Henry F. L.
;
Zhang, Zuopeng
;
Wu, Mian
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2965-2982
Persistent link: https://www.econbiz.de/10014486562
Saved in:
7
An empirical study on repeat consumer's shopping
satisfaction
on C2C e-commerce in Japan : the role of value, trust and engagement
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 560-581
Persistent link: https://www.econbiz.de/10014285856
Saved in:
8
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
Saved in:
9
The trinity of extended service quality, distinct perceived value, and customer loyalty facilitators
Lee, Dae Hui
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
5
,
pp. 1262-1287
Persistent link: https://www.econbiz.de/10014285992
Saved in:
10
Developing a decomposed alumni
satisfaction
model for higher education institutions
Hus, Sheng-Hsun
;
Wang, Yu-Che
;
Cheng, Chao-Jih
;
Chen, Yu-Fan
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 979-996
Persistent link: https://www.econbiz.de/10011687807
Saved in:
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