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~isPartOf:"Business strategy and the environment"
~isPartOf:"Foreign trade review : quarterly journal of Indian Institute of Foreign Trade"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of retailing"
~language:"eng"
~language:"spa"
~person:"Beatty, Sharon E."
~person:"Roy, Sanjit"
~subject:"Consumer behaviour"
~subject:"Digitization"
~subject:"Indien"
~subject:"Social Web"
~subject:"Systematic literature review"
~type_genre:"Article in journal"
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Consumer behaviour
Digitization
Indien
Social Web
Systematic literature review
Konsumentenverhalten
16
Beziehungsmarketing
9
Relationship marketing
9
Brand management
5
Markenführung
5
Dienstleistungsqualität
4
Service quality
4
Brand image
3
Customer satisfaction
3
Einzelhandel
3
Kundenzufriedenheit
3
Markenimage
3
Retail trade
3
Beschwerdemanagement
2
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Complaint management
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Customer integration
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Electronic Commerce
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Evaluation
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Firmenimage
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Großbritannien
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Interaction quality
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Jugendliche
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Kulturelle Identität
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2
Personality psychology
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Persönlichkeitspsychologie
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Social web
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Switching behaviour
2
Switching costs
2
USA
2
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2
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2
Viral marketing
2
Virales Marketing
2
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Article in journal
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16
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Spanish
Author
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Beatty, Sharon E.
Roy, Sanjit
Laroche, Michel
27
Ko, Eunju
23
Grewal, Dhruv
20
Paul, Justin
17
Cleveland, Mark
16
Diamantopoulos, Adamantios
14
Pereira, Vijay
13
Richard, Marie-Odile
13
Roggeveen, Anne L.
13
Valette-Florence, Pierre
13
Bartikowski, Boris
12
Dhir, Amandeep
12
Kukar-Kinney, Monika
12
Balaji, M. S.
11
Chebat, Jean-Charles
11
Dwivedi, Yogesh Kumar
11
Filieri, Raffaele
11
Parida, Vinit
11
Krishen, Anjala S.
10
Mariani, Marcello M.
10
Oghazi, Pejvak
10
Oppewal, Harmen
10
Sharma, Piyush
10
Teng, Lefa
10
Vrontis, Demetris
10
Debroy, Bibek
9
Kim, Kyung Hoon
9
Merchant, Altaf
9
Nordfält, Jens
9
Seo, Yuri
9
Septianto, Felix
9
Shukla, Paurav
9
Verhoef, Peter C.
9
Choi, Jeonghye
8
Donthu, Naveen
8
Gupta, Suraksha
8
Kumar, Satish
8
Malik, Ashish
8
Mattila, Anna S.
8
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Business strategy and the environment
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
Journal of business research : JBR
Journal of retailing
Journal of strategic marketing
5
Journal of marketing theory and practice
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
European journal of marketing
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing theory and practice : JMTP
2
Journal of retailing and consumer services
2
Technological forecasting & social change : an international journal
2
The journal of services marketing
2
Asia Pacific journal of marketing and logistics
1
British journal of management
1
Electronic commerce research
1
European journal of marketing : EJM
1
Journal of service research : JSR
1
Journal of service theory and practice
1
The journal of consumer marketing
1
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ECONIS (ZBW)
16
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16
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date (oldest first)
1
Customer engagement with digitalized interactive platforms in retailing
Roy, Sanjit
;
Gaganpreet Singh
;
Sadeque, Saalem
; …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014303995
Saved in:
2
Consumer-brand relationship : a brand hate perspective
Roy, Sanjit
;
Sharma, Apurv
;
Bose, Sunny
;
Gaganpreet Singh
- In:
Journal of business research : JBR
144
(
2022
),
pp. 1293-1304
Persistent link: https://www.econbiz.de/10013185103
Saved in:
3
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
Saved in:
4
Enhancing member-institution relationships through social media : The role of other-user engagement behavior and similarity perceptions
Fujita, Momoko
;
Harrigan, Paul
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 642-654
Persistent link: https://www.econbiz.de/10012417384
Saved in:
5
Measuring customer based place brand equity (CBPBE) from a public diplomacy perspective : evidence from West Bengal
Bose, Sunny
;
Roy, Sanjit
;
Sharifah Faridah Syed Alwi
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 734-744
Persistent link: https://www.econbiz.de/10012257676
Saved in:
6
Combating the negative effects of showrooming : successful salesperson tactics for converting showroomers into buyers
Faßnacht, Martin
;
Beatty, Sharon E.
;
Szajna, Markus
- In:
Journal of business research : JBR
102
(
2019
),
pp. 131-139
Persistent link: https://www.econbiz.de/10012103948
Saved in:
7
Customer engagement behavior in individualistic and collectivistic markets
Roy, Sanjit
;
Balaji, M. S.
;
Soutar, Geoffrey N.
; …
- In:
Journal of business research : JBR
86
(
2018
),
pp. 281-290
Persistent link: https://www.econbiz.de/10011855333
Saved in:
8
Language divergence in service encounters : revisiting its influence on word-of-mouth
Balaji, M. S.
;
Roy, Sanjit
;
Lassar, Walfried M.
- In:
Journal of business research : JBR
72
(
2017
),
pp. 210-213
Persistent link: https://www.econbiz.de/10011645579
Saved in:
9
Antecedents and consequences of university brand identification
Balaji, M. S.
;
Roy, Sanjit
;
Sadeque, Saalem
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 3023-3032
Persistent link: https://www.econbiz.de/10011507896
Saved in:
10
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
Saved in:
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