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~isPartOf:"Cases on consumer-centric marketing management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Netnomics"
~subject:"Service quality"
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Search: subject_exact:"Web-based service"
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Service quality
Digitale Dienste
14
Web-based service
14
Internet
10
Dienstleistungsqualität
8
Consumer behaviour
7
Customer satisfaction
7
Konsumentenverhalten
7
Kundenzufriedenheit
7
Beziehungsmarketing
5
Relationship marketing
5
Telecommunications industry
4
Telekommunikationssektor
4
Competition
3
E-commerce
3
Electronic Commerce
3
Wettbewerb
3
Game theory
2
Internet service provider (ISP)
2
Preismanagement
2
Pricing strategy
2
Product quality
2
Produktqualität
2
Social Web
2
Social web
2
Spieltheorie
2
Access regulation
1
Allgemeinbildende Schule
1
Attitudinal loyalty
1
Beards
1
Behavioural intentions
1
Bildungsverhalten
1
Business model
1
Consumer attitudes
1
Content provision
1
Continued usage intention
1
Cosmetic features
1
Credibility
1
Customer commitment
1
Data security
1
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English
8
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Quach, Sara
2
Thaichon, Paramaporn
2
Arndt, Aaron D.
1
Barua, Gautam
1
Boone, Verneshia
1
Glassman, Myron
1
Jebarajakirthy, Charles
1
Karande, Kiran
1
Kim, Junic
1
Ladhari, Riadh
1
Leclerc, André
1
Li, Dong
1
Lobo, Antonio
1
Nagurney, Anna
1
Prentice, Catherine
1
Saberi, Sara
1
Tripathi, Rohit
1
Wolf, Tilman
1
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Cases on consumer-centric marketing management
Journal of retailing and consumer services
Netnomics
International journal of networking and virtual organisations : IJNVO
6
International journal of business process integration and management : IJBPIM
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Information systems and e-business management : ISeB
4
International journal of services technology and management
4
Services marketing quarterly
4
The service industries journal
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business information systems : IJBIS
3
International journal of management and network economics : IJMNE
3
International journal of production economics
3
International journal of services, economics and management
3
Journal of management research
3
Asia Pacific journal of marketing and logistics
2
Discussion paper
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
Göttinger Beiträge zur Handwerksforschung
2
Information systems research : ISR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
Journal of business research : JBR
2
Journal of internet commerce
2
Journal of management information systems : JMIS
2
Managing service quality : MSQ ; an international journal
2
Network economics for Next Generation Networks : 6th International Workshop on Internet Charging and QoS Technologies, ICQT 2009, Aachen, Germany, May 11-15, 2009 ; proceedings
2
The journal of services marketing
2
AI-driven marketing research and data analytics
1
Arbeitspapier / Institut für Volkswirtschaftslehre, Sozial- und Wirtschaftswissenschaftliche Fakultät, Johannes-Kepler-Universität, Linz,
1
Asian journal of management cases
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business research : an illustrative guide to practical methodological applications in selected case studies
1
CESifo working papers
1
Cases on managing e-services
1
Cogent business & management
1
Computational Management Science : CMS
1
DICE ordnungspolitische Perspektiven
1
Data mining and analytics
1
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ECONIS (ZBW)
8
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date (oldest first)
1
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
How context interferes with similarity-attraction between customers and service providers : the moderating role of support source
Arndt, Aaron D.
;
Karande, Kiran
;
Glassman, Myron
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 294-303
Persistent link: https://www.econbiz.de/10011528727
Saved in:
4
Dynamic internet pricing with service level agreements for multihomed clients
Tripathi, Rohit
;
Barua, Gautam
- In:
Netnomics
17
(
2016
)
2
,
pp. 121-156
Persistent link: https://www.econbiz.de/10011720349
Saved in:
5
Triumph charter school service provider
Boone, Verneshia
- In:
Cases on consumer-centric marketing management
,
(pp. 278-287)
.
2014
Persistent link: https://www.econbiz.de/10009785259
Saved in:
6
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
7
A network economic game theory model of a service-oriented internet with choices and quality competition
Nagurney, Anna
;
Li, Dong
;
Wolf, Tilman
;
Saberi, Sara
- In:
Netnomics
14
(
2013
)
1/2
,
pp. 1-25
Persistent link: https://www.econbiz.de/10010228500
Saved in:
8
Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh
;
Leclerc, André
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
Saved in:
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